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Noncurrent deferred income taxes, net

872,396

751,610

17,610

Noncurrent insurance recoverables

57,636

54,630

Other assets

38,513

38,898

Total assets

2,119,236

1,851,158

Current liabilities

Trade accounts payable

157,806

130,410

Accrued liabilities

Compensation

138,430

121,855

Taxes-other than income

25,737

19,437

Insurance claims

84,546

80,192

Total current liabilities

101,860

95,473

Income taxes payable

145

8,450

508,524

455,817

Noncurrent income taxes payable

50,426

27,773

Line of credit

^[3]

314,870

215,000

Retirement plans and other

41,417

38,558

Deferred income tax liability, net

13,074

Noncurrent insurance claims

273,418

263,612

Total liabilities

1,201,729

1,000,760

Commitments and contingencies

Stockholders' Equity

Preferred stock, $0.01 par value; 500,000 shares authorized; none issued

Common stock, $0.01 par value; 100,000,000 shares authorized; 55,477,813 and 54,393,907 shares issued and outstanding at October 31, 2013 and 2012, respectively

555

544

Additional paid-in capital

261,828

234,636

Accumulated other comprehensive loss, net of taxes

(1,651)

(2,154)

Retained earnings

656,775

617,372

Total stockholders' equity

917,507

850,398

Total liabilities and stockholders' equity

$ 2,119,236

$ 1,851,158

[1]	Cash and cash equivalents are stated at nominal value, which equals fair value.
[2]	For investments in auction rate securities, the fair values were based on discounted cash flow valuation models, primarily utilizing unobservable inputs. See Note 6, "Auction Rate Securities," for the roll-forwards of assets measured at fair value using significant unobservable Level 3 inputs and the sensitivity analysis of significant inputs.
[3]	Represents outstanding borrowings under our $650.0 million five-year syndicated line of credit. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit approximates the fair value. See Note 10, "Line of Credit," for more information.

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2013	Oct. 31, 2012
Trade accounts receivable, allowance	$ 10,217	$ 11,125
Property, plant and equipment, accumulated depreciation	127,492	107,771
Other intangible assets, accumulated amortization	$ 115,461	$ 94,485
Preferred stock, par value	$ 0.01	$ 0.01
Preferred stock, shares authorized	500,000	500,000
Preferred stock, shares issued	0	0
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	55,477,813	55,477,813
Common stock, shares outstanding	54,393,907	54,393,907

Consolidated Statements of Income - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Revenues	$ 4,809,281	$ 4,300,265	$ 4,246,842
Expenses
Operating	4,313,429	3,854,380	3,781,264
Selling, general and administrative	348,274	327,855	324,762
Amortization of intangible assets	28,553	21,464	23,248
Total expenses	4,690,256	4,203,699	4,129,274
Operating profit	119,025	96,566	117,568
Other-than-temporary impairment credit losses on auction rate security recognized in earnings		(313)
Income from unconsolidated affiliates, net	6,319	6,395	3,915
Interest expense	(12,892)	(9,999)	(15,805)
Income from continuing operations before income taxes	112,452	92,649	105,678
Provision for income taxes	(39,552)	(29,931)	(36,980)
Income from continuing operations	72,900	62,718	68,698
Loss from discontinued operations, net of taxes		(136)	(194)
Net income	$ 72,900	$ 62,582	$ 68,504
Net income per common share-Basic
Income from continuing operations	$ 1.33	$ 1.16	$ 1.29
Loss from discontinued operations, net of taxes
Net income per common share-Basic	1.33	1.16	1.29
Net income per common share-Diluted
Income from continuing operations	1.30	1.14	1.27
Loss from discontinued operations, net of taxes
Net income per common share-Diluted	$ 1.30	$ 1.14	$ 1.27
Weighted-average common and common equivalent shares outstanding
Basic	54,877	53,987	53,121
Diluted	56,067	54,914	54,103
Dividends declared per common share	$ 0.60	$ 0.58	$ 0.56

Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Unrealized (losses) gains on auction rate securities, Pre-tax amounts:
Unrealized (losses) gains on auction rate securities, Pre-tax amounts	$ 214	$ 2,110	$ 499
Reclassification adjustment for credit losses recognized in earnings, Pre-tax amounts		313
Net unrealized (losses) gains on auction rate securities earnings , Pre-tax amounts	214	2,423	499
Unrealized gains (losses) on interest rate swaps, Pre-tax amounts:
Unrealized gains (losses) arising during the period, Pre-tax amounts	(381)	(125)	(245)
Reclassification adjustment for loss included in interest expense, Pre-tax amounts	445	164	436
Net unrealized gains (losses) on interest rate swaps, Pre-tax amounts	64	39	191
Foreign currency translation, Pre-tax amounts	(183)	(85)	214
Defined and postretirement benefit plans adjustments, Pre-tax amounts:
Actuarial (losses) gains, arising during the current year, Pre-tax amounts	675	(1,660)	(2,669)
Reclassification adjustment for amortization of actuarial losses, Pre-tax amounts	138	97	114
Reclassification adjustment for settlement losses, Pre-tax amounts	70	107	126
Net defined and postretirement benefit plans adjustments, Pre-tax amounts	883	(1,456)	(2,429)
Total other comprehensive income (loss), Pre-tax amounts	978	921	(1,525)
Unrealized (losses) gains on auction rate securities, Tax expense/(benefit):
Unrealized (losses) gains on auction rate securities, Tax expense/(benefit)	88	866	193
Reclassification adjustment for credit losses recognized in earnings, Tax expense/(benefit)		126
Net unrealized (losses) gains on auction rate securities earnings , Tax expense/(benefit)	88	992	193
Unrealized gains (losses) on interest rate swaps, Tax expense/(benefit):
Unrealized gains (losses) arising during the period, Tax expense/(benefit)	(156)	(51)	(101)
Reclassification adjustment for loss included in interest expense, Tax expense/(benefit)	182	67	177
Net unrealized gains (losses) on interest rate swaps, Tax expense/(benefit)	26	16	76
Foreign currency translation, Tax expense/(benefit)
Defined and postretirement benefit plans adjustments, Tax expense/(benefit)
Actuarial (losses) gains, arising during the current year, Tax expense/(benefit)	276	(678)	(1,094)
Reclassification adjustment for amortization of actuarial losses, Tax expense/(benefit)	56	40	46
Reclassification adjustment for settlement losses, Tax expense/(benefit)	29	44	52
Net defined and postretirement benefit plans adjustments, Tax expense/(benefit)	361	(594)	(996)
Total other comprehensive income (loss), Tax expense/(benefit)	475	414	(727)
Net income, After-tax amounts	72,900	62,582	68,504
Unrealized (losses) gains on auction rate securities, After-tax amounts:
Unrealized (losses) gains on auction rate securities, After-tax amounts	126	1,244	306
Reclassification adjustment for credit losses recognized in earnings, After-tax amounts		187
Net unrealized (losses) gains on auction rate securities earnings, After-tax amounts	126	1,431	306
Unrealized gains (losses) on interest rate swaps, After-tax amounts:
Unrealized gains (losses) arising during the period, After-tax amounts	(225)	(74)	(144)
Reclassification adjustment for loss included in interest expense, After-tax amounts	263	97	259
Net unrealized gains (losses) on interest rate swaps, After-tax amounts	38	23	115
Foreign currency translation, After-tax amounts	(183)	(85)	214
Defined and postretirement benefit plans adjustments, After-tax amounts:
Actuarial (losses) gains, arising during the current year, After-tax amounts	399	(982)	(1,575)
Reclassification adjustment for amortization of actuarial losses, After-tax amounts	82	57	68
Reclassification adjustment for settlement losses, After-tax amounts	41	63	74
Net defined and postretirement benefit plans adjustments, After-tax amounts	522	(862)	(1,433)
Total other comprehensive income (loss), After-tax amounts	503	507	(798)
Comprehensive income, After-tax amounts	$ 73,403	$ 63,089	$ 67,706

Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Income (Loss)	Retained Earnings
Balance, beginning of year (in shares) at Oct. 31, 2010		52,635
Balance, beginning of year at Oct. 31, 2010		$ 526	$ 192,418	$ (1,863)	$ 547,944
Stock issued under employee stock purchase and share-based compensation plans (in shares)		698
Stock issued under employee stock purchase and share-based compensation plans		$ 7	10,247		(79)
Net income	$ 68,504				68,504
Tax effect from share-based awards			(467)
Other comprehensive income (loss)	(798)			(798)
Dividends:
Common stock					(29,744)
Balance, end of year (in shares) at Oct. 31, 2011		53,333
Balance, end of year at Oct. 31, 2011	795,886	$ 533	211,389	(2,661)	586,625
Dividends:
Share-based compensation expense			9,191
Stock issued under employee stock purchase and share-based compensation plans (in shares)		1,061
Stock issued under employee stock purchase and share-based compensation plans		$ 11	13,167		(526)
Net income	62,582				62,582
Tax effect from share-based awards			(156)
Other comprehensive income (loss)	507			507
Common stock					(31,309)
Balance, end of year (in shares) at Oct. 31, 2012		54,394
Balance, end of year at Oct. 31, 2012	850,398	$ 544	234,636	(2,154)	617,372
Dividends:
Share-based compensation expense			10,236
Stock issued under employee stock purchase and share-based compensation plans (in shares)		1,084
Stock issued under employee stock purchase and share-based compensation plans		$ 11	13,910		(624)
Net income	72,900				72,900
Other comprehensive income (loss)	503			503
Common stock					(32,873)
Balance, end of year (in shares) at Oct. 31, 2013		55,478
Balance, end of year at Oct. 31, 2013	$ 917,507	$ 555	261,828	$ (1,651)	$ 656,775
Dividends:
Share-based compensation expense			$ 13,282

Consolidated Statements of Cash Flows - USD ($)
$ in Thousands

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Cash flows from operating activities:

Net income

$ 72,900

$ 62,582

$ 68,504

Loss from discontinued operations, net of taxes

136

194

Income from continuing operations

72,900

62,718

68,698

Adjustments to reconcile income from continuing operations to net cash provided by continuing operating activities:

Depreciation and Amortization

60,390

50,897

52,658

Deferred income taxes

12,476

9,772

24,227

Share-based compensation expense

13,282

10,236

9,191

Provision for bad debt

2,836

2,551

3,142

Discount accretion on insurance claims

504

715

874

Auction rate security credit loss impairment

313

Gain on sale of assets

(210)

(2,015)

(150)

Income from unconsolidated affiliates, net

(6,319)

(6,395)

(3,915)

Distributions from unconsolidated affiliates

2,959

5,802

2,539

Changes in operating assets and liabilities, net of effects of acquisitions:

Trade accounts receivable

(50,763)

(11,359)

(18,432)

Prepaid expenses and other current assets

1,960

(14,188)

(7,786)

Insurance recoverables

(4,204)

6,110

5,488

Other assets and long-term receivables

4,895

9,390

5,962

Income taxes payable

8,742

4,542

4,396

Retirement plans and other non-current liabilities

(5,138)

(1,584)

(4,085)

Insurance claims

3,909

1,688

(11,950)

Trade accounts payable and other accrued liabilities

17,094

19,754

25,943

Total adjustments

62,413

86,229

88,102

Net cash provided by continuing operating activities

135,313

148,947

156,800

Net cash provided by discontinued operating activities

1,665

3,190

Net cash provided by operating activities

135,313

150,612

159,990

Cash flows from investing activities:

Additions to property, plant and equipment

(32,593)

(28,052)

(22,124)

Proceeds from sale of assets and other

1,214

4,177

912

Purchase of businesses, net of cash acquired

(199,326)

(5,963)

(290,985)

Investments in unconsolidated affiliates

(183)

(215)

Proceeds from redemption of auction rate securities

5,000

Net cash used in investing activities

(225,888)

(29,838)

(307,412)

Cash flows from financing activities:

Proceeds from exercises of stock options

13,297

12,496

9,708

Dividends paid

(32,873)

(31,309)

(29,744)

Deferred financing costs paid

(14)

(5,021)

Borrowings from line of credit

1,006,000

773,000

885,500

Repayment of borrowings from line of credit

(906,130)

(858,000)

(726,000)

Changes in book cash overdrafts

2,968

Net cash provided by (used in) financing activities

(3,507)

79,755

(103,782)

134,443

Net (decrease) increase in cash and cash equivalents

(10,820)

16,992

(12,979)

Cash and cash equivalents at beginning of year

43,459

^[1]

26,467

39,446

Cash and cash equivalents at end of year

32,639

^[1]

43,459

^[1]

26,467

Supplemental Data:

Cash paid for income taxes, net of refunds received

18,719

15,545

9,651

Interest paid on line of credit

$ 7,713

$ 5,331

$ 10,055

[1]	Cash and cash equivalents are stated at nominal value, which equals fair value.

The Company and Nature of Operations

12 Months Ended

Oct. 31, 2013

The Company and Nature of Operations

1. THE COMPANY AND NATURE OF OPERATIONS

ABM Industries Incorporated, together with its consolidated subsidiaries (hereinafter collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), is a leading provider of end-to-end integrated facility solutions services to thousands of commercial, industrial, institutional, retail, residential, and governmental facilities located primarily throughout the United States. Our comprehensive capabilities include expansive facility solutions, energy solutions, commercial cleaning, maintenance and repair, HVAC, electrical, landscaping, parking, and security services, provided through stand-alone or integrated solutions. The Company was reincorporated in Delaware on March 19, 1985, as the successor to a business founded in California in 1909.

Basis of Presentation and Significant Accounting Policies

12 Months Ended

Oct. 31, 2013

Basis of Presentation and Significant Accounting Policies

2. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The consolidated financial statements and accompanying notes (the “Financial Statements”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). Certain amounts in the prior year consolidated balance sheet have been reclassified to conform to the current year presentation. Unless otherwise noted, all references to years are to our fiscal year, which ends on October 31.

Principles of Consolidation

The Financial Statements include the accounts of ABM and all of our consolidated subsidiaries. The consolidated financial statements also include ABM’s investments in unconsolidated affiliates, as discussed in the following significant accounting policies. These investments are accounted for using the equity method of accounting. All intercompany accounts and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of financial statements in accordance with U.S. GAAP requires management to make certain estimates that affect the reported amounts. We base our estimates on historical experience, known or expected trends, independent valuations, and various other assumptions that are believed to be reasonable under the circumstances based on information available as of the date of the issuance of these Financial Statements. Actual results could differ from the estimates used.

2013 Changes in Reportable Segments

We regularly review our segment reporting for alignment with our strategic goals and operational structure as well as for evaluation of business performance and allocation of resources by our Chief Executive Officer (“CEO”).

In periods prior to the first quarter of 2013, our reportable segments consisted of:

•

Janitorial,

•

Facility Solutions,

•

Parking, and

•

Security.

Effective in the first quarter of 2013, we revised our reportable segments to reflect the reorganization of our businesses to an onsite, mobile and on-demand market-based structure. This realignment will continue through 2014 and is designed to improve our long-term growth prospects and provide higher margin opportunities by giving us the ability to better deliver end-to-end services to clients located in urban, suburban, and rural areas. In addition, our realignment initiatives are designed to result in greater synergies from our acquisitions, achieve further integration among our onsite businesses, and decrease operating expenses by streamlining functions and reducing organizational layers. As a result of this realignment, we have separated our previous Facility Solutions segment into two new reportable segments: Facility Services and Building & Energy Solutions.

Our onsite businesses consist of the following reportable segments:

•

Janitorial,

•

Facility Services,

•

Parking, and

•

Security.

Our mobile and on-demand businesses consist of the following:

•

the Building & Energy Solutions reportable segment, and

•

certain unconsolidated affiliates that provide facility solutions, primarily to the U.S. Government, which complement the other operations of the Building & Energy Solutions segment.

Our new segment, Other, is comprised of Air Serv Corporation (“Air Serv”).

Prior period segment results have been restated to conform to the new segment reporting structure.

Our segments and their activities are as follows:


Segment		Activities
Janitorial		Provides a wide range of essential janitorial services for a variety of client facilities, including airports and other transportation centers, commercial office buildings, educational institutions, government buildings, health facilities, industrial buildings, retail stores, shopping centers, stadiums and arenas, and warehouses.

Facility Services		Provides onsite mechanical engineering and technical services and solutions for facilities and infrastructure systems for a variety of client facilities, including airports and other transportation centers, commercial infrastructure, corporate office buildings, data centers, educational institutions, high technology manufacturing facilities, museums, resorts, and shopping centers.

Parking		Provides parking and transportation services for clients at many facilities, including airports and other transportation centers, educational institutions, health facilities, hotels, municipalities, office buildings, retail centers, and stadiums and arenas.

Security		Provides security services for clients in a wide range of facilities, including Class “A” high rise, commercial, health, industrial, petro-chemical, residential, and retail facilities. Security services include staffing of security officers, mobile patrol services, investigative services, electronic monitoring of fire and life safety systems and access control devices, and security consulting services.

Building & Energy Solutions		Provides heating, ventilation, air-conditioning, electrical, lighting and other general maintenance and repair services. These services include preventative maintenance, retro-commissioning, installations, retrofits and upgrades, environmental services, systems start-ups, performance testing, energy audits, and bundled energy solutions for a wide variety of clients in both the private and public sectors.

		This segment also provides support to U.S. Government entities for specialty service solutions, such as military base operations, leadership development, education and training, energy efficiency management, medical support services, and construction management.

		This segment also includes our franchised operations under the Linc Network, TEGG, and CurrentSAFE brands, which provide mechanical and electrical preventive and predictive maintenance solutions. Our GreenHomes America brand provides home energy efficiency solutions. The operations of the recently acquired HHA Services, Inc. (“HHA”) business, and the acquisition of certain assets and liabilities of Calvert-Jones Company, Inc. (“Calvert-Jones”), and BEST Infrared Services, Inc. (“BEST”) are also included within this segment.

Other		Air Serv provides facility solutions services to clients in our aviation vertical related to passenger assistance, including wheelchair operations, aircraft cabin cleaning, janitorial services, shuttle bus operations, and access control, among others. Air Serv also includes certain assets and certain liabilities of Blackjack Promotions Limited (“Blackjack”), which was acquired on August 1, 2013.

Significant Accounting Policies

Cash and Cash Equivalents

We consider all investments purchased with an original maturity of three months or less to be cash and cash equivalents. We present the change in book cash overdrafts (i.e., negative book cash balances that have not been presented to the bank for payment) as cash flows from financing activities.

Allowance for Doubtful Accounts

Trade accounts receivable arise from services provided to our clients and are generally due and payable on terms varying from receipt of the invoice to net thirty days, excluding receivables from U.S. Government contracts, which generally have longer collection periods. Trade accounts receivable are recorded at the invoiced amount and do not bear interest. We determine the past due status of trade accounts receivable based on contractual terms with each client. We evaluate the collectability of accounts receivable and determine the appropriate allowance for doubtful accounts based on a variety of factors, including an analysis of the historical rate of credit losses or write-offs, specific client concerns, and known or expected trends. We do not believe that we have any material exposure due to either industry or regional concentrations of credit risk. Further, no client accounted for more than 10% of our consolidated revenues during any of the years ended October 31, 2013, 2012, or 2011. Our trade accounts receivable are written off once an account is deemed uncollectible or after a period of 12 months, whichever is earlier, unless management believes such amounts will ultimately be collectible.

Investments in Unconsolidated Affiliates

We own non-controlling interests (generally 20% to 50%) in certain affiliated entities that predominantly provide facility solutions services to governmental and commercial clients, primarily in the United States and the Middle East. We account for such investments under the equity method of accounting. We evaluate our equity method investments for impairment whenever events or changes in circumstances indicate that the carrying amounts of such investments may not be recoverable. The differences between the carrying amounts and the estimated fair values of equity method investments are recognized as an impairment loss when the loss is deemed to be other-than-temporary. We did not have impairment losses in 2013, 2012, or 2011.

Investments in Auction Rate Securities

Our auction rate securities are classified as available for sale. Auction rate securities are presented at fair value with changes in fair value recorded in accumulated other comprehensive loss (“AOCL”), unless a decline in fair value is determined to be other-than-temporary. The credit loss component of an other-than-temporary decline in fair value is recorded in earnings in the period identified.

We estimate the fair values utilizing a discounted cash flow model, which considers, among other factors, assumptions about: (1) the underlying collateral; (2) credit risks associated with the issuer; (3) contractual maturity; (4) credit enhancements associated with financial insurance guarantees, if any; and (5) assumptions about when, if ever, the security might be re-financed by the issuer or have a successful auction. We have classified all our auction rate security investments as non-current as we do not reasonably expect to liquidate the securities for cash within the next 12 months.

Our determination of whether our auction rate securities are other-than-temporarily impaired is based on an evaluation of several factors, circumstances, and known or reasonably supportable trends including, but not limited to: (1) our intent to hold the securities; (2) our assessment that it is not more likely than not that we will be required to sell the securities before recovering our cost basis; (3) expected defaults; (4) available ratings for the securities or the underlying collateral; (5) the rating of the associated guarantor (where applicable); (6) the nature and value of the underlying collateral expected to service the investment; (7) actual historical performance of the security in servicing its obligations; and (8) actuarial experience of the underlying re-insurance arrangement (where applicable), which in certain circumstances may have preferential rights to the underlying collateral.

Our determination of whether an other-than-temporary impairment (“OTTI”) represents a credit loss is based upon the difference between the present value of the expected cash flows to be collected and the amortized cost basis of the security. Significant assumptions used in estimating the credit loss include: (1) default rates for the security and the mono-line insurer, if any (which are based on published historical default rates of similar securities and consideration of current market trends); and (2) the expected life of the security (which represents our view of when market efficiencies for securities may be restored). Adverse changes in any of these factors could result in additional declines in fair value and further other-than-temporary impairments in the future. See Note 6, “Auction Rate Securities,” for additional information.

Property, Plant and Equipment

Property, plant and equipment are recorded at cost. Leasehold improvements are depreciated over the shorter of their estimated useful lives or the remaining lease term. Depreciation and amortization is determined for financial reporting purposes by using the straight-line method over the following estimated useful lives:



		Years
Computer equipment and software		3 - 5
Machinery and other equipment		3 - 5
Buildings		25 - 40
Furniture and fixtures		5
Transportation equipment		1.5 - 10

Repairs and maintenance are charged directly to expense as they are incurred. Major renewals or replacements that substantially extend the useful life of an asset are capitalized and depreciated.

When assets are sold or retired, their cost and accumulated depreciation are removed from the accounts, and any gain or loss is reflected in the consolidated financial statements.

Leases

We enter into various noncancelable lease agreements for premises and equipment used in the normal course of business. We evaluate the lease agreement at the inception of the lease to determine whether the lease is an operating or capital lease. Certain of these leases include escalation clauses that adjust rental expense to reflect changes in price indices, as well as renewal options exercisable at our option. For operating leases, when such items are included in a lease agreement, we record rent expense evenly over the term of the lease. For leases with renewal options, we generally record rent expense and amortize the leasehold improvements on a straight-line basis over the initial non-cancelable lease term (in instances where the lease term is shorter than the economic life of the asset).

Contingent rentals are applicable to leases of parking lots and garages and are primarily based on percentages of the gross receipts or other financial parameters attributable to the related facilities. Contingent rental expense is recorded in the period it becomes probable.

We may also be required to make additional payments to reimburse the lessors for operating expenses such as real estate taxes, maintenance, utilities, and insurance, which are expensed as incurred.

Impairment of Long-Lived Assets and Costs Associated With Exit Activities

We evaluate our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. When such events or changes in circumstances occur, a recoverability test is performed comparing projected undiscounted cash flows from the use and eventual disposition of an asset or asset group to its carrying amount. If the projected undiscounted cash flows are less than the carrying amount, an impairment is recorded for the excess of the carrying amount over the estimated fair value, which is generally determined using discounted future cash flows. The present value of costs associated with abandoned facilities, primarily future lease costs (net of expected sublease income), are charged to earnings when we have ceased using the specific location or when we terminate a lease contract in accordance with contractual terms.

Other Intangible Assets

Other intangible assets primarily consist of acquired customer contracts and relationships that are amortized using the sum-of-the-years’-digits method over their useful lives, consistent with the estimated useful life considerations used in the determination of their fair values. The accelerated method of amortization reflects the pattern in which the economic benefits of the customer relationship intangible assets are expected to be realized. Other non-customer acquired intangibles are amortized using a straight-line method of amortization.

Goodwill

Goodwill represents the excess purchase price of acquired businesses over the fair values of the assets acquired and liabilities assumed. We have elected to make the first day of our fiscal fourth quarter, August 1st, the annual impairment assessment date for goodwill. However, we could be required to evaluate the recoverability of goodwill prior to the annual assessment if we experience a significant change in the business climate, legal factors, operating performance indicators, competition, or sale or disposition of a significant portion of one of our businesses.

We test the carrying value of goodwill for impairment at a “reporting unit” level using a two-step approach. The first step of the process is to evaluate whether the fair value of a reporting unit is less than its carrying value, which is an indicator that the goodwill assigned to that reporting unit may be impaired. In this case, a second step of impairment testing is performed to allocate the fair value of the reporting unit to the assets and liabilities of the reporting unit as if it had just been acquired in a business combination, and as if the purchase price was equivalent to the fair value of the reporting unit. The excess of the fair value of the reporting unit over the amounts assigned to its assets and liabilities is referred to as the implied fair value of goodwill. The implied fair value of the reporting unit’s goodwill is then compared to the actual carrying value of goodwill. If the implied fair value is less than the carrying value, we would be required to recognize an impairment loss for that excess.

Fair Value of Financial Instruments

We account for certain assets and liabilities at fair value. Fair value is determined based on the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal market for the asset or liability in an orderly transaction between market participants. Authoritative guidance specifies a hierarchy of valuation techniques depending on whether the inputs to those valuation techniques reflect assumptions other market participants would use based upon market data obtained from independent sources (observable inputs) or reflect our own assumptions of market participant valuation (unobservable inputs). The fair value hierarchy consists of three levels:

Level 1 – Quoted prices for identical assets or liabilities in active markets;

Level 2 – Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs or significant value-drivers are observable in active markets; and

Level 3 – Unobservable inputs for the asset or liability.

The authoritative guidance requires the use of observable market data if such data is available without undue cost and effort. When available, we use unadjusted quoted market prices to measure fair value and classify such items within Level 1. If quoted market prices are not available, fair value is based upon internally developed models that use, where possible, current market-based or independently-sourced market parameters, such as interest and currency rates and comparable transactions. Items valued using internally generated models are classified according to the lowest level input or value driver that is significant to the valuation. Thus, an item may be classified in Level 3 even though there may be inputs that are readily observable. If quoted market prices are not available, the valuation model used generally depends on the specific asset or liability being valued.

Some assets and liabilities are required to be recorded at fair value on a recurring basis, while other assets and liabilities are recorded at fair value on a nonrecurring basis. See Note 5, “Fair Value of Financial Instruments,” for the fair value hierarchy table and for details on how we measure fair value for financial assets and liabilities.

Acquisitions

On the date of acquisition, the assets acquired and liabilities assumed are recorded at their estimated fair values. The excess of the purchase price over the amount allocated to the identifiable assets acquired less liabilities assumed is recorded as goodwill. The operating results generated by the acquired businesses have been included in the consolidated statements of income from their respective dates of acquisition. Acquisition-related costs are expensed as incurred. Acquired intangible assets are recorded at fair value and amortized over their estimated useful lives.

Our acquisitions may include a contingent consideration liability, which requires us to recognize the fair value of the estimated liability at the time of the acquisition. Subsequent changes in the estimate of the amount to be paid under the contingent consideration liability arrangement are recognized in the accompanying consolidated statements of income. Amounts paid in excess of the amount recorded on the acquisition date are classified as cash flows used in operating activities because the difference has entered into the determination of net income. Payments not exceeding the acquisition-date fair value of the contingent consideration liability arrangement are classified as cash flows used in financing activities.

Other Accrued Liabilities

Other accrued liabilities as of October 31, 2013 and 2012 primarily consist of employee benefits, dividends payable, loss contingencies, and rent payable.

Insurance Reserves

We use a combination of insured and self-insurance plans to manage the potential liabilities for workers’ compensation, general liability, property damage, automobile liability, health and welfare, and professional liabilities. Insurance claim liabilities represent our estimate of retained risks without regard to insurance coverage. Such risks consist of estimates of the loss that will ultimately be incurred on reported claims, as well as estimates of claims that have been incurred but not yet reported.

With the assistance of third-party professionals, we periodically review our estimate of ultimate losses for all incurred claims and adjust our required self-insurance reserves as appropriate. As part of this evaluation, we review the status of existing and new claim reserves as established by our third-party claims administrators. Our third-party administrators establish case reserves based upon known factors related to the type and severity of the claims, demographic factors, legislative matters, and case law, as appropriate. We compare actual trends to expected trends and monitor claims developments. The specific case reserves estimated by our third-party administrators are provided to an actuary who assists us in projecting an actuarial estimate of the overall ultimate losses for self-insurance, which includes the case reserves plus an actuarial estimate of reserves required for additional developments including “incurred but not reported” claim costs. The independent third-party’s actuarial point estimate of the reserves is reviewed by management and is recorded in our Financial Statements.

In general, our reserves are recorded on an undiscounted basis. Self-insurance liabilities assumed in acquisitions are recorded at fair value and are accreted to their notional amount with non-cash charges to interest expense over the period that they are expected to be settled. We allocate current-year insurance expense to our operating segments based upon their underlying exposures, while actuarial adjustments related to prior year claims are recorded within Corporate expenses. Claims are classified as current or long-term based on the expected settlement date. Estimated insurance recoveries related to recorded liabilities are reflected as current or long-term “recoverables” in our consolidated balance sheets when we believe that the receipt of such amounts is probable.

Revenue Recognition

We earn revenue primarily under various types of service contracts. In all forms of service provided by us, revenue is recognized when persuasive evidence of an arrangement exists, services have been rendered, the fee is fixed or determinable, and collectability is reasonably assured. The various types of service contracts are described below.

Monthly Fixed-Price Arrangements

These arrangements are contracts in which the client agrees to pay a fixed fee every month over the specified contract term. A variation of a fixed-price arrangement is a square-foot arrangement, which consists of fixed monthly billings, less credits given to clients for vacant square footage that is not serviced.

Cost-Plus Arrangements

These arrangements are contracts in which the client pays for services received based on an agreed upon rate of wages and benefits, payroll taxes, insurance charges, and other expenses, plus a profit margin.

Transaction-Price Arrangements

Transaction-price arrangements are agreements in which the clients are billed for each transaction performed on a monthly basis (i.e., wheelchair passengers served, aircrafts cleaned).

Tag Services

Tag work generally represents supplemental services requested by clients outside of the standard service specification. Examples are cleanup after tenant moves, construction cleanup, flood cleanup, snow removal, and extermination services.

Fixed-Price Repair and Refurbishment Arrangements

Revenue is recognized on certain fixed-price repair and refurbishment contracts using the percentage-of-completion method of accounting, most often based on the cost-to-cost method. Under the percentage-of-completion method, revenues are recognized as the work progresses. The percentage of work completed is determined principally by comparing the actual costs incurred to date with the current estimate of total costs to complete. Under the percentage-of-completion method, recognition of profit is dependent upon the accuracy of a variety of estimates, including engineering progress, materials quantities, and achievement of milestones, incentives, labor productivity, cost estimates, and others. Such estimates are based on various professional judgments made with respect to those factors and are subject to change as each project proceeds and new information becomes available. Revenue and gross profit are adjusted periodically for revisions in estimated total contract costs and values. Estimated losses are recorded when identified.

Franchise Revenue

We franchise certain engineering services under the Linc Network, TEGG, CurrentSAFE, and GreenHomes America brands through individual and area franchises. Initial franchise fees are recognized when we have performed substantially all initial services required by the franchise agreement. Continuing franchise royalty fees that are based on a percentage of the franchisees’ revenues are recognized in the period in which the revenue is reported to have occurred, whereas franchise fees charged to franchisees on a flat rate are recognized as earned. Direct (incremental) costs related to new franchise sales for which the revenue has not been recognized are deferred until the related revenue is recognized. Costs related to continuing franchise royalty fees are expensed as incurred.

Parking Reimbursement

We enter into managed locations arrangements within our Parking business, whereby we manage the parking lot for the owner in exchange for a management fee. For these arrangements, revenues and expenses are passed through by us to the parking lot owner under the terms and conditions of the management location contract. We report revenues and expenses, in equal amounts, for costs directly reimbursed from our managed parking lot clients. Such amounts totaled $302.4 million, $305.7 million, and $299.4 million in the years ended October 31, 2013, 2012, and 2011, respectively.

Sales Allowance

Our sales allowance is an estimate for losses on client receivables resulting from client credits. Our sales allowance is recorded as a reduction to revenues and an increase to the allowance for billing adjustments. Credits can result from client vacancy discounts, job cancellations, property damage, and other items. Our sales allowance estimate is based on an analysis of the historical rate of sales adjustments (credit memos, net of re-bills) and considers known current or expected trends. Our earnings will be impacted in the future to the extent that actual credit experience differs from amounts estimated.

Advertising

Advertising costs, which include marketing expenses related to our rebranding initiative, are expensed as incurred. Advertising expense was $8.0 million, $5.9 million, and $3.5 million for the years ended October 31, 2013, 2012, and 2011, respectively.

Share-Based Compensation

Our outstanding share-based awards principally consist of restricted stock units (“RSUs”), performance share awards, and stock options. The fair value of RSUs and stock options are expensed over the requisite service period. Performance-based awards are expensed over the requisite service period based on achievement of performance criteria. We use the Black-Scholes option pricing model to determine the fair value of our stock option grants. The fair value of RSUs is determined based on the fair value of our stock price on the date of grant. The fair value of performance shares is determined based on the fair value of our stock price on the date of grant as adjusted over time for our performance against pre-established financial performance targets. We record share-based compensation expense within selling, general and administrative expenses. Stock option exercises and restricted stock and performance award issuances are expected to be fulfilled with new shares of common stock.

Taxes Collected from Clients and Remitted to Governmental Agencies

We record taxes on client transactions due to governmental agencies as receivables and liabilities on the consolidated balance sheets.

Income Taxes

Our provision for income taxes is based on domestic and international statutory income tax rates in the tax jurisdictions where we operate, permanent differences between financial reporting and tax reporting, and available credits and incentives. Our most significant income tax jurisdiction is the United States. Differences in the timing of recognition of certain income and expenses for financial statements and for tax returns create temporary differences between financial reporting and tax filings. The tax effect of such temporary differences is reported as deferred income taxes. The deferred income taxes are classified as current or long-term based on the classification of the related asset or liability. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more-likely-than-not that all or a portion of the deferred tax assets will not be realized. All or a portion of the benefit of income tax positions is recognized only when we have made a determination that it is more-likely-than-not that the tax position will be sustained upon examination, based upon the technical merits of the position and other factors. For tax positions that are determined as more-likely-than-not to be sustained upon examination, the tax benefit recognized is the largest amount of benefit that is greater than 50% likely of being realized upon ultimate settlement.

Net Income Per Common Share

Basic net income per common share is net income divided by the weighted-average number of shares outstanding during the period. Diluted net income per common share is based on the weighted-average number of shares outstanding during the period, adjusted to include the assumed conversion of certain RSUs, vesting of performance shares, and exercise of stock options.

Contingencies and Litigation

We are party to a variety of legal, administrative, and other inquiries arising in the normal course of business relating to labor and employment, contracts, personal injury, and other matters. We accrue for such matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. Where it is probable that a liability has been incurred and there is a range of expected loss for which no amount in the range is more likely than any other amount, we accrue at the low end of the range. Expected costs of resolving contingencies, which include the use of third-party service providers, are accrued as the services are rendered. The assessment of the likelihood of a potential loss and the estimation of the amount of a loss are subjective and require significant judgment.

Recent Accounting Pronouncements

In July 2013, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2013-11 (“ASU 2013-11”), Income Taxes (Topic 740): Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. The update clarifies that an unrecognized tax benefit should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward. In situations where the tax benefit is not available at the reporting date under the governing tax law or if the entity does not intend to use the deferred tax asset for such purpose, the unrecognized tax benefit should be presented as a liability and not combined with deferred tax assets. ASU 2013-11 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. The amendments are to be applied to all unrecognized tax benefits that exist as of the effective date and may be applied retrospectively to each prior reporting period presented. While early adoption is permitted, we expect to adopt ASU 2013-11 on November 1, 2014. We do not expect the adoption of these new presentation requirements to have a material impact on our consolidated financial position, results of operations, or cash flows.

In December 2011, the FASB issued Accounting Standards Update 2011-11 (“ASU 2011-11”), Balance Sheet (Topic 210): Disclosures about Offsetting Assets and Liabilities. This amendment requires disclosing and reconciling gross and net amounts for financial instruments that are offset in the balance sheet, and amounts for financial instruments that are subject to master netting arrangements and other similar clearing and repurchase arrangements. ASU 2011-11 is effective for annual reporting periods beginning on or after January 1, 2013, and interim periods within those annual periods. We will adopt ASU 2011-11 on November 1, 2013. The adoption of ASU 2011-11 will not have a material impact on our disclosures.

The entire disclosure for organization, consolidation and basis of presentation of financial statements disclosure.

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Net Income Per Common Share

Net Income Per Common Share

12 Months Ended

Oct. 31, 2013

3. NET INCOME PER COMMON SHARE

The calculations of basic and diluted net income per common share are as follows:


	Years Ended October 31,
(in thousands, except per share amounts)	2013		2012		2011
Income from continuing operations	$	72,900	$	62,718	$	68,698
Loss from discontinued operations, net of taxes		—		(136)		(194)

Net income	$	72,900	$	62,582	$	68,504

Weighted-average common and common equivalent shares outstanding—Basic		54,877		53,987		53,121
Effect of dilutive securities:
RSUs		473		369		293
Performance shares		403		281		221
Stock options		314		277		468

Weighted-average common and common equivalent shares outstanding—Diluted		56,067		54,914		54,103

Net income per common share
Basic		1.33		1.16		1.29
Diluted		1.30		1.14		1.27

The diluted net income per common share excludes certain stock options, performance shares, and RSUs, since the effect of including these awards would have been anti-dilutive as follows:


	Years Ended October 31,
(in thousands)	2013		2012		2011
Stock options		765		1,317		879
Performance shares		19		—		17
RSUs		13		90		60

Acquisitions

12 Months Ended

Oct. 31, 2013

4. ACQUISITIONS

2013 Acquisitions

Air Serv Acquisition

On November 1, 2012, we acquired all of the outstanding stock of Air Serv for an aggregate purchase price of $162.9 million in cash, including a $4.1 million working capital adjustment paid in the second quarter of 2013 (the “Air Serv Acquisition”). Approximately $11.9 million of the cash consideration was placed in an escrow account to satisfy any applicable indemnification claims, pursuant to the terms of the purchase agreement.

Air Serv provides facility solutions services for airlines, airports, and freight companies at airports primarily in the United States. The operations of Air Serv are included in the Other segment as of November 1, 2012, the acquisition date. Revenues and operating profit associated with Air Serv were $336.2 million and $12.4 million, respectively, since the acquisition date and are included in our consolidated statement of income.

HHA Acquisition

On November 1, 2012, we acquired all of the outstanding stock of HHA for an aggregate purchase price of $33.7 million in cash, including a $0.6 million working capital adjustment received in the third quarter of 2013 (the “HHA Acquisition”). Approximately $1.4 million of the cash consideration remains in an escrow account to satisfy any applicable indemnification claims pursuant to the terms of the purchase agreement.

HHA provides facility solutions, including housekeeping, laundry, patient assist, plant maintenance, and food services, to hospitals, healthcare systems, long-term care facilities, and retirement communities. The operations of HHA are included in the Building & Energy Solutions segment as of November 1, 2012, the acquisition date. Revenues and operating profit associated with HHA were $53.5 million and $1.4 million, respectively, since the acquisition date and are included in our consolidated statement of income.

Calvert-Jones Acquisition

On November 1, 2012, we acquired substantially all of the assets and assumed certain liabilities of Calvert-Jones for a cash purchase price of $6.1 million (the “Calvert-Jones Acquisition”), including a $0.2 million working capital adjustment received subsequent to October 31, 2013.

Calvert-Jones provides mechanical and energy efficient products and solutions in the Washington, D.C. area. The operations of Calvert-Jones are included in the Building & Energy Solutions segment as of November 1, 2012, the acquisition date. Revenues and operating profit associated with Calvert-Jones were $18.4 million and $1.0 million, respectively, since the acquisition date and are included in our consolidated statement of income.

Blackjack Acquisition

On August 1, 2013, we acquired certain assets and assumed certain liabilities of Blackjack for a cash purchase price of $5.3 million, subject to certain post-closing adjustments (the “Blackjack Acquisition”). Blackjack provides specialized staffing and marketing services to airport operators, retailers, and other clients in the United Kingdom and Europe. The operations of Blackjack are included in the Other segment as of August 1, 2013, the acquisition date. Revenues and operating profit associated with Blackjack were $5.3 million and $0.2 million, respectively, since the acquisition date and are included in our consolidated statement of income.

BEST Acquisition

On September 1, 2013, we acquired certain assets and assumed certain liabilities of BEST for an aggregate purchase price of $4.6 million, consisting of $2.6 million of cash consideration, $1.6 million of contingent consideration liability, and $0.4 million in holdback liability (the “BEST Acquisition”). The purchase price is subject to certain post-closing adjustments, including a working capital true-up adjustment. The final contingent consideration liability amount will be determined at the end of the third year following the consummation date of the acquisition. This amount will be based on a pre-defined adjusted income from operations for BEST for the trailing twelve months ended August 31, 2016. The contingent consideration liability will be in the form of a cash payment and could be as high as $2.0 million upon final settlement. See Note 5, “Fair Value of Financial Instruments,” regarding the valuation of the contingent consideration liability.

BEST is an electrical testing and maintenance firm that provides a broad range of specialized commercial and industrial electrical solutions, such as inspections, system testing, power quality monitoring, hazard detection services, repairs, and ongoing predictive maintenance in commercial and industrial buildings, primarily in the southwest region of the United States. The operations of BEST are included in the Building & Energy Solutions segment as of September 1, 2013, the acquisition date. Revenues and operating profit associated with BEST were $1.1 million and zero, respectively, since the acquisition date and are included in our consolidated statement of income.

Allocation of consideration transferred to acquire Air Serv, HHA, Calvert-Jones, Blackjack, and BEST

The following table summarizes the allocation of consideration transferred to acquire Air Serv, HHA, Calvert-Jones, Blackjack, and BEST and the amounts of identified assets acquired and liabilities assumed at the acquisition dates. The purchase price allocations have been finalized for Air Serv, HHA, and Calvert-Jones. For the Blackjack and BEST acquisitions, initial purchase price allocations are preliminary and subject to adjustment within the measurement period, generally not to exceed one year from the acquisition date. For these acquisitions, consideration and purchase price allocations are subject to, among other items: an additional working capital adjustment; further analysis of tax accounts; and final valuation of identifiable intangible assets.


(in thousands)	Air Serv		HHA		Calvert-Jones		Blackjack		BEST		Total
Purchase price:
Cash consideration	$	162,881	$	33,680	$	6,055	$	5,286	$	2,600	$	210,502
Fair value of contingent consideration liability		—		—		—		—		1,642		1,642
Holdback liability		—		—		—		—		400		400

Total consideration	$	162,881	$	33,680	$	6,055	$	5,286	$	4,642	$	212,544


Allocated to:
Other current and noncurrent assets	$	68,915	$	5,403	$	1,750	$	4,635	$	1,565	$	82,268
Property, plant and equipment		16,658		123		49		261		490		17,581
Other intangible assets		44,610		15,000		2,600		870		1,430		64,510
Goodwill ⁽¹⁾		89,271		23,796		4,021		1,968		1,607		120,663

Total assets acquired		219,454		44,322		8,420		7,734		5,092		285,022
Liabilities assumed		(56,573)		(10,642)		(2,365)		(2,448)		(450)		(72,478)

Net assets acquired	$	162,881	$	33,680	$	6,055	$	5,286	$	4,642	$	212,544

(1) The total amount of goodwill that is deductible for tax purposes is $18.4 million.

The amount allocated to goodwill for Air Serv, HHA, and Blackjack is reflective of our identification of buyer-specific synergies that we anticipate will be realized by, among other things, reducing duplicative positions and back office functions and by reducing professional fees and other services. Goodwill is also attributable to expected long-term business growth through the expansion of our vertical market expertise in servicing the end-to-end needs of airlines, airport authorities, and healthcare service markets. Goodwill for the Calvert-Jones and BEST acquisitions are attributable to projected long-term business growth through our expansion of existing vertical and geographic market offerings in building and energy solutions.

The following table summarizes the weighted-average useful lives in years of the acquired other intangible assets, consisting primarily of customer contracts and relationships for each respective acquisition:


Air Serv	HHA	Calvert-Jones	Blackjack	BEST
14	13	12	11	9

The fair value of trade accounts receivable acquired in the Air Serv Acquisition reflects gross contractual amounts of $53.1 million, of which $0.4 million is expected to be uncollectible. The fair value of trade accounts receivable acquired in the HHA and Calvert-Jones acquisitions were $3.2 million and $1.4 million, respectively and approximate their respective contractual amounts. The preliminary estimated fair value of trade accounts receivable acquired in the Blackjack and BEST acquisitions were $4.4 million and $1.5 million, respectively and approximate their respective contractual amounts.

We have incurred combined acquisition-related costs of $1.5 million, of which $0.5 million have been incurred during the year ended October 31, 2013. These expenses are included in selling, general and administrative expenses in our accompanying consolidated statements of income.

Assuming these acquisitions were made at November 1, 2011, the consolidated pro forma results would not be materially different from reported results.

2012 Acquisition

TEGG and CurrentSAFE Acquisition

On May 1, 2012, we acquired substantially all of the assets and assumed certain liabilities of TEGG Corporation (“TEGG”) and CurrentSAFE Corporation (“CurrentSAFE”) and also acquired certain software technology from TEGG’s shareholder, for an aggregate purchase price of $5.5 million in cash, net of cash acquired (the “TEGG Acquisition”). The purchase price reflects a $0.1 million working capital adjustment received in the fourth quarter of 2012. The assets acquired represent the franchise operations of TEGG and CurrentSAFE, and through this acquisition we expanded our electrical services to include electrical preventive and predictive maintenance solutions. The acquired net assets and results from operations have been included in the Building & Energy Solutions segment since May 1, 2012, the acquisition date. The final purchase price and related allocations are summarized as follows:


(in thousands)
Purchase price:

Total consideration	$	5,667

Allocated to:
Other current and noncurrent assets	$	3,408
Other intangible assets		2,200
Goodwill		1,988

Total assets acquired		7,596
Liabilities assumed		(1,929)

Net assets acquired	$	5,667

Costs of $0.2 million related to the TEGG Acquisition were expensed as incurred and were recorded in selling, general and administrative expenses. Other identifiable intangible assets primarily consist of customer contracts and relationships with a weighted average life of 14 years.

Goodwill represents the excess cost over the fair value of the net tangible and intangible assets acquired. Factors that contributed to a purchase price resulting in the recognition of goodwill include our strategic initiative to expand the scope and product range of our facility solutions franchise offerings into the electrical services solutions business, which will provide for further expansion of this business and enhance comprehensive service offerings. The amount of goodwill for tax purposes that is expected to be deductible is $2.0 million.

Revenues from the TEGG Acquisition were approximately $3.9 million for the year ending October 31, 2012. Assuming these acquisitions were made at November 1, 2011, the consolidated pro forma results would not be materially different from reported results.

2011 Acquisition

The Linc Group, LLC Acquisition

On December 1, 2010, we acquired all of the outstanding limited liability company interests of The Linc Group, LLC (“Linc”) for an aggregate purchase price of $298.7 million (the “Linc Acquisition”). Linc provides end-to-end integrated facility services, military base operation services, and translation and other services in support of U.S. military operations. Linc’s clients include state and federal governments, commercial entities, and residential customers throughout the United States and in select international locations. The operations of Linc are included in the Building & Energy Solutions and Facility Services segments as of the acquisition date.

In connection with the acquisition, we incurred $5.2 million in direct acquisition costs, which were expensed as incurred and classified as selling, general and administrative expenses. Revenues and operating profit associated with Linc and included in our consolidated statements of income were $512.9 million and $11.1 million, respectively, for the year ending October 31, 2011.

The final purchase price and related allocations are summarized as follows:


(in thousands)
Purchase price:

Total consideration	$	298,720

Allocated to:
Other current and noncurrent assets	$	139,720
Property, plant and equipment		9,462
Other intangible assets		87,000
Goodwill		154,487

Total assets acquired		390,669
Liabilities assumed		(91,949)

Net assets acquired	$	298,720

The acquired intangible assets are being amortized using the sum-of-the-years’-digits method or, where appropriate, the straight-line method. The weighted-average amortization periods for the acquired intangible assets are 14 years for customer contracts and relationships and 4 years for trademarks and trade names, which is consistent with the estimated useful life considerations used in the determination of their fair values. The amount allocated to goodwill is reflective of our identification of buyer-specific synergies realized by, among other things, reducing duplicative positions and back office functions, consolidating facilities, and reducing professional fees and other services.

The transaction was a taxable asset acquisition of the Linc organization for U.S. income tax purposes, and no deferred taxes have been recorded on a significant portion of the acquired assets and liabilities. However, deferred taxes have been recorded for certain assets and liabilities where we receive a carryover basis for tax purposes. At the date of acquisition, the goodwill balance was assigned to our former Facility Solutions segment. The amount of goodwill for tax purposes that is expected to be deductible is $144.1 million.

The following unaudited pro forma financial information shows our combined results of continuing operations, including Linc, as if the acquisition occurred at the beginning of the periods presented. The unaudited pro forma financial information is not intended to present or be indicative of our consolidated financial results of continuing operations that would have been reported had the business combination been completed as of the beginning of the period presented and should not be taken as indicative of our future consolidated results of continuing operations. The unaudited pro forma financial information for the year ended October 31, 2011 has not been provided since the amounts are not significantly different from actual results.


(in thousands, except per share data)	Year Ended October 31, 2010
Revenues	$	4,062,610
Operating profit		111,788
Net income	$	62,109
Net income per common share
Basic	$	1.19
Diluted	$	1.17

The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).

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Fair Value of Financial Instruments

Fair Value of Financial Instruments

12 Months Ended

Oct. 31, 2013

5. FAIR VALUE OF FINANCIAL INSTRUMENTS

The following table presents the fair value hierarchy, carrying amounts, and fair values of our financial instruments that are measured on a recurring basis and other select significant financial instruments as of October 31, 2013 and 2012:


		October 31, 2013				October 31, 2012
(in thousands)	Fair Value Hierarchy	Carrying Amount		Fair Value		Carrying Amount		Fair Value

Financial assets measured at fair value on a recurring basis

Assets held in funded deferred compensation plan ⁽¹⁾	1	$	5,359	$	5,359	$	5,029	$	5,029

Investments in auction rate securities ⁽²⁾	3		12,994		12,994		17,780		17,780

Interest rate swaps ⁽³⁾	2		4		4		—		—


			18,357		18,357		22,809		22,809


Other select financial assets

Cash and cash equivalents ⁽⁴⁾	1		32,639		32,639		43,459		43,459

Insurance deposits ⁽⁵⁾	1		28,466		28,466		31,720		31,720


Total		$	79,462	$	79,462	$	97,988	$	97,988


Financial liabilities measured at fair value on a recurring basis

Interest rate swap ⁽³⁾	2	$	154	$	154	$	214	$	214

Contingent consideration liability ⁽⁶⁾	3		1,642		1,642		—		—

			1,796		1,796		214		214


Other select financial liability

Line of credit ⁽⁷⁾	2		314,870		314,870		215,000		215,000


Total		$	316,666	$	316,666	$	215,214	$	215,214

(1) Represents investments held in a Rabbi Trust associated with our OneSource Deferred Compensation Plan, which we include in “Other assets” on the accompanying consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices. See Note 11, “Employee Benefit Plans,” for more information.

(2) For investments in auction rate securities, the fair values were based on discounted cash flow valuation models, primarily utilizing unobservable inputs. See Note 6, “Auction Rate Securities,” for the roll-forwards of assets measured at fair value using significant unobservable Level 3 inputs and the sensitivity analysis of significant inputs.

(3) Includes derivatives designated as hedging instruments. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. The fair value of the interest rate swap asset and liabilities were included in “Other investments and long-term receivables” and “Retirement plans and other,” respectively, on the accompanying consolidated balance sheets. See Note 10, “Line of Credit,” for more information.

(4) Cash and cash equivalents are stated at nominal value, which equals fair value.

(5) Represents restricted insurance deposits that are used to collateralize our self-insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits relate to the OneSource Services Inc. (“OneSource”) acquisition.

(6) Our contingent consideration liability was incurred in connection with the acquisition of BEST. The contingent consideration liability is measured at fair value and is included in “Retirement plans and other” on the accompanying consolidated balance sheet. The fair value is based on a pre-defined forecasted adjusted income from operations for BEST using a probability weighted income approach and discounted using a proxy of our fixed borrowing rate. See Note 4, “Acquisitions,” for further information.

(7) Represents outstanding borrowings under our $650.0 million five-year syndicated line of credit. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit approximates the fair value. See Note 10, “Line of Credit,” for more information.

Our non-financial assets, which include goodwill and long-lived assets held and used, are not required to be measured at fair value on a recurring basis. However, if certain trigger events occur, or if an annual impairment test is required, we would evaluate the non-financial assets for impairment. If an impairment was to occur, the asset would be recorded at the estimated fair value, which is generally determined using discounted future cash flows.

During the years ended October 31, 2013 and October 31, 2012, we had no transfers of assets or liabilities between any of the above hierarchy levels.

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

Auction Rate Securities

12 Months Ended

Oct. 31, 2013

Auction Rate Securities

6. AUCTION RATE SECURITIES

At October 31, 2013, we held investments in auction rate securities from three different issuers having an aggregate original principal amount of $15.0 million and an amortized cost basis of $13.0 million. During the year ended October 31, 2013, one of the auction rate securities was redeemed by the issuer at its par value of $5.0 million. No gain or loss was recognized upon its redemption. At October 31, 2012, we held investments in auction rate securities from four different issuers having an aggregate original principal amount of $20.0 million and an amortized cost basis of $18.0 million.

Our auction rate securities are debt instruments with stated maturities ranging from 2033 to 2050, for which the interest rate is designed to be reset through Dutch auctions approximately every 30 days. Auctions for these securities have not occurred since August 2007. We have classified all our auction rate security investments as non-current as we do not reasonably expect to liquidate the securities for cash within the next 12 months.

As of October 31, 2013, none of our auction rate securities were in an unrealized loss position. As of October 31, 2012, two of our auction rate securities, with an aggregate fair value of $7.8 million, were in a continuous unrealized loss position for less than twelve months and the remaining two auction rate securities, with an aggregate fair value of $10.0 million, were not in an unrealized loss position.

The following table presents the significant assumptions used to determine the fair values of our auction rate securities at October 31, 2013 and 2012:


Assumption	October 31, 2013	October 31, 2012
Discount rates	L + 0.33% - L + 3.01%	L + 1.37% - L + 6.86%
Yields	2.15%, L + 2.00%	2.15%, L + 2.00% - L + 3.50%
Average expected lives	4 - 10 years	4 - 10 years

L - One Month LIBOR

The following tables present the changes in the cost basis and fair value of our auction rate securities as of October 31, 2013 and 2012:


(in thousands)	Amortized Cost Basis		Fair Value (Level 3)
Balance at November 1, 2012	$	17,994	$	17,780
Unrealized gains recorded in AOCL		—		214
Redemption of security by issuer		(5,000)		(5,000)

Balance at October 31, 2013	$	12,994	$	12,994


(in thousands)	Amortized Cost Basis		Fair Value (Level 3)
Balance at November 1, 2011	$	18,307	$	15,670
Unrealized gains recorded in AOCL		—		2,110
Other-than-temporary credit loss recognized in earnings		(313)		—

Balance at October 31, 2012	$	17,994	$	17,780

At October 31, 2013, there were no unrealized gains or losses included in AOCL. At October 31, 2012, unrealized losses of $0.2 million ($0.1 million net of taxes) were included in AOCL.

During the year ended October 31, 2012, we recorded an OTTI credit loss of $0.3 million for one of our auction rate security investments, driven primarily from a change in the expected values of cash flows to be received in the future. No OTTI credit loss has been recorded in the years ended October 31, 2013 and 2011. The total amount of OTTI credit loss on our auction rate security investments included in our retained earnings as of October 31, 2013 and 2012 was $2.0 million.

Tabular disclosure of available-for-sale securities which includes, but is not limited to, changes in the cost basis and fair value, fair value and gross unrealized gain (loss), fair values by type of security, contractual maturity and classification, amortized cost basis, contracts to acquire securities to be accounted for as available-for-sale, debt maturities, transfers to trading, change in net unrealized holding gain (loss) net of tax, continuous unrealized loss position fair value, aggregate losses qualitative disclosures, other than temporary impairment (OTTI) losses or other disclosures related to available for sale securities.

Property, Plant and Equipment

Property, Plant and Equipment

12 Months Ended

Oct. 31, 2013

7. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment at October 31, 2013 and 2012 consisted of the following:


(in thousands)	2013		2012
Computer equipment and software	$	83,853	$	73,309
Machinery and other equipment		60,949		49,236
Leasehold improvements		23,244		20,266
Buildings		11,697		12,046
Furniture and fixtures		9,844		8,355
Transportation equipment		13,639		2,907
Land		1,507		1,561

		204,733		167,680
Less: Accumulated depreciation		127,492		107,771

Total	$	77,241	$	59,909

Depreciation expense for the years ended October 31, 2013, 2012, and 2011 was $31.8 million, $29.4 million, and $29.4 million, respectively.

Goodwill and Other Intangibles Assets

12 Months Ended

Oct. 31, 2013

Goodwill and Other Intangibles Assets

8. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

The following table shows the changes in the carrying amounts of goodwill by segment:


(in thousands)	Janitorial		Facility Services ⁽¹⁾		Parking		Security		Building & Energy Solutions ⁽¹⁾		Other		Total
Balance at October 31, 2011	$	469,231	$	72,648	$	69,168	$	49,938	$	89,887	$	—	$	750,872
Acquisitions ⁽²⁾		—		—		—		—		1,937		—		1,937
Other		448		—		—		—		(1,647)		—		(1,199)

Balance at October 31, 2012	$	469,679	$	72,648	$	69,168	$	49,938	$	90,177	$	—	$	751,610
Acquisitions ⁽²⁾		—		—		—		—		29,475		91,239		120,714
Foreign Currency Translation		(39)		—		—		—		—		111		72

Balance at October 31, 2013	$	469,640	$	72,648	$	69,168	$	49,938	$	119,652	$	91,350	$	872,396

(1) In connection with the realignment of our organizational structure during 2013, we reallocated our goodwill balances related to the previous Facility Solutions segment to the Facility Services and Building & Energy Solutions segments using the relative fair value approach as of the date of realignment, November 1, 2012.

(2) Goodwill related to acquisitions is discussed in Note 4, “Acquisitions.”

Other Intangible Assets

The following table summarizes other intangible assets, net, by major asset class, at October 31, 2013 and 2012:


	October 31, 2013						October 31, 2012

(in thousands)	Gross Carrying Amount		Accumulated Amortization		Total		Gross Carrying Amount		Accumulated Amortization		Total

Customer contracts and relationships	$	253,810	$	(112,095)	$	141,715	$	200,377	$	(92,605)	$	107,772

Trademarks and trade names		4,220		(2,204)		2,016		1,500		(678)		822

Contract rights and other		1,832		(1,162)		670		1,746		(1,202)		544


Total	$	259,862	$	(115,461)	$	144,401	$	203,623	$	(94,485)	$	109,138

The following table summarizes the estimated annual amortization expense for each of the next five fiscal years for our total amortizable intangible assets:



(in thousands)	2014		2015		2016		2017		2018		Total

Estimated amortization expense	$	26,781	$	22,590	$	19,739	$	17,096	$	14,480	$	100,686

These amounts may vary as acquisition of additional intangible assets occur in the future and as purchase price allocations are finalized for existing acquisitions. Refer to Note 4, “Acquisitions,” for more information on our acquisitions.

The entire disclosure for the aggregate amount of goodwill and a description of intangible assets, which may include (a) for amortizable intangible assets (also referred to as finite-lived intangible assets), the carrying amount, the amount of any significant residual value, and the weighted-average amortization period, (b) for intangible assets not subject to amortization (also referred to as indefinite-lived intangible assets), the carrying amount, and (c) the amount of research and development assets acquired and written off in the period, including the line item in the income statement in which the amounts written off are aggregated, if not readily apparent from the income statement. Also discloses (a) for amortizable intangibles assets in total and by major class, the gross carrying amount and accumulated amortization, the total amortization expense for the period, and the estimated aggregate amortization expense for each of the five succeeding fiscal years, (b) for intangible assets not subject to amortization the carrying amount in total and by major class, and (c) for goodwill, in total and for each reportable segment, the changes in the carrying amount of goodwill during the period (including the aggregate amount of goodwill acquired, the aggregate amount of impairment losses recognized, and the amount of goodwill included in the gain (loss) on disposal of a reporting unit). If any part of goodwill has not been allocated to a reportable segment, discloses the unallocated amount and the reasons for not allocating. For each impairment loss recognized related to an intangible asset (excluding goodwill), discloses: (a) a description of the impaired intangible asset and the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method for determining fair value, (c) the caption in the income statement or the statement of activities in which the impairment loss is aggregated, and (d) the segment in which the impaired intangible asset is reported. For each goodwill impairment loss recognized, discloses: (a) a description of the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method of determining the fair value of the associated reporting unit, and (c) if a recognized impairment loss is an estimate not finalized and the reasons why the estimate is not final. May also disclose the nature and amount of any significant adjustments made to a previous estimate of an impairment loss.

Commitments and Contingencies

Insurance

12 Months Ended

Oct. 31, 2013

Insurance

9. INSURANCE

We use a combination of insured and self-insurance programs to cover workers’ compensation, general liability, property damage, and other insurable risks. For the majority of these insurance programs, we retain the initial $1.0 million of exposure on a per-claim basis either through deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits between $1.0 million and $5.0 million per occurrence. As of October 31, 2013, to cover general liability losses above these primary limits, we maintained commercial insurance umbrella policies that provide limits of $200.0 million. Workers’ compensation liability losses have unlimited coverage due to statutory regulations. Additionally, to cover property damage risks above our retained limits, we maintain policies that provide limits of $75.0 million. We are also self-insured for certain employee medical and dental plans. We retain up to $0.4 million of exposure on a per claim basis under our medical plan.

We had insurance claim reserves totaling $358.0 million and $343.8 million at October 31, 2013 and 2012, respectively. The balance at October 31, 2013 and 2012 includes $7.0 million and $13.0 million in reserves, respectively, related to our medical and dental self-insured plans. We also had insurance recoverables totaling $68.7 million and $64.5 million at October 31, 2013 and 2012, respectively.

Annual actuarial evaluations during the year ended October 31, 2013 were performed for the majority of our casualty insurance programs, including those related to certain previously acquired businesses. Based on the results of these evaluations, we have allocated insurance expense for the year ended October 31, 2013 to our operating segments based upon their underlying exposures. Additionally, as a result of these evaluations, it was determined that there were unfavorable developments in certain general liability, automobile liability, and workers’ compensation claims for various policy years prior to 2013.

Certain general liability claims related to earlier policy years reflected loss development that was measurably higher than previously estimated. The majority of the adverse impact seen in the general liability program was the result of claim development in two jurisdictions, California and New York. This impact was partially offset by the implementation of a series of initiatives to improve the management of general liability claims. A similar trend was also experienced in our automobile liability program, which was largely attributable to considerable changes in a small population of the automobile liability claim pool.

In California, a jurisdiction in which we maintain a significant presence, the workers’ compensation claim development patterns warranted an unfavorable adjustment to our insurance reserves. In response to California’s challenging workers’ compensation environment, we undertook several claim expense reduction initiatives to resolve claims at an accelerated pace where feasible, which may have contributed to some of the unfavorable development. Conversely, the workers’ compensation loss patterns in states other than California warranted a favorable adjustment which partially offset the adverse development experienced in California. Additional favorable prior-year developments were also realized in Illinois in connection with workers’ compensation reform that has contributed to lower claim-related medical cost.

After analyzing the historical loss development patterns, comparing the loss development against benchmarks, and applying actuarial projection methods to determine the estimate of ultimate losses, we increased our reserves for prior year claims, which resulted in an increase in the related insurance expense of $10.6 million during the year ended October 31, 2013 and was recorded as part of Corporate expenses, consistent with prior periods. Insurance reserve adjustments resulting from periodic actuarial evaluations of ultimate losses relating to prior years during the years ended October 31, 2012 and 2011 were $7.3 million and $2.1 million, respectively.

We had the following standby letters of credit, surety bonds, and restricted insurance deposits outstanding at October 31, 2013 and 2012, to collateralize our self-insurance obligations:


	October 31,
(in thousands)	2013		2012
Standby letters of credit	$	97,650	$	104,968
Surety bonds		40,538		34,933
Restricted insurance deposits		28,466		31,720

Total	$	166,654	$	171,621

Line of Credit

12 Months Ended

Oct. 31, 2013

Line of Credit

10. LINE OF CREDIT

On November 30, 2010, we entered into a five-year syndicated credit agreement (“Credit Agreement”) that replaced our then-existing $450.0 million syndicated credit agreement dated November 14, 2007. The Credit Agreement provides for revolving loans, swing line loans, and letters of credit up to an aggregate amount of $650.0 million (the “Facility”). At our option, we may increase the size of the Facility to $850.0 million at any time prior to the expiration (subject to receipt of commitments for the increased amount from existing and new lenders). During the year ended October 31, 2011, the Credit Agreement was amended to reduce the borrowing spread interest on loans, extend the maturity date to September 8, 2016, and revise certain defined terms.

Borrowings under the Facility bear interest at a rate equal to an applicable margin plus, at our option, either a (i) eurodollar rate (generally LIBOR) or (ii) base rate determined by reference to the highest of (1) the federal funds rate plus 0.50%, (2) the prime rate announced by Bank of America, N.A. from time to time, and (3) the eurodollar rate plus 1.00%. The applicable margin is a percentage per annum varying from zero to 0.75% for base rate loans and 1.00% to 1.75% for eurodollar loans, based upon our leverage ratio.

We also pay a commitment fee, based on the leverage ratio, payable quarterly in arrears, ranging from 0.225% to 0.300% on the average daily unused portion of the Facility. For purposes of this calculation, irrevocable standby letters of credit, issued primarily in conjunction with our self-insurance program, and cash borrowings are included as outstanding under the Facility.

The Credit Agreement contains certain leverage and liquidity covenants that require us to maintain a maximum leverage ratio of 3.25 to 1.0 at the end of each fiscal quarter, a minimum fixed charge coverage ratio of 1.50 to 1.0 at any time, and a consolidated net worth in an amount not less than the sum of (i) $570.0 million, (ii) 50% of our consolidated net income (with no deduction for net loss), and (iii) 100% of our aggregate increases in stockholder’s equity, beginning on November 30, 2010, each as further described in the Credit Agreement, as amended. We were in compliance with all covenants as of October 31, 2013.

If an event of default occurs under the Credit Agreement, including certain cross-defaults, insolvency, change in control, and violation of specific covenants, among others, the lenders can terminate or suspend our access to the Facility, declare all amounts outstanding under the Facility, including all accrued interest and unpaid fees, to be immediately due and payable, and may also require that we cash collateralize the outstanding standby letters of credit obligations.

The Facility is available for working capital, the issuance of up to $300.0 million for standby letters of credit, the issuance of up to $50.0 million in swing line advances, the financing of capital expenditures, and other general corporate purposes, including acquisitions. As of October 31, 2013, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $314.9 million and $100.6 million, respectively. As of October 31, 2012, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $215.0 million and $105.0 million, respectively.

At October 31, 2013 and 2012, we had up to $234.5 million and $330.0 million borrowing capacity, respectively, under the Facility, the availability of which is subject to and may be limited by compliance with the covenants described above.

Interest Rate Swaps

During the year ended October 31, 2013, we entered into a series of interest rate swap agreements with effective start dates of March 18, 2013 and April 11, 2013 totaling an underlying aggregate notional amount of $155.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at rates ranging from 0.44% to 0.47%. These interest rate swaps will mature between March 18, 2016 and April 11, 2016 and are structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility. The swaps were designated and accounted for as cash flow hedges from inception.

On October 19, 2010, we entered into a three-year forward starting interest rate swap agreement with an effective start date of February 24, 2011 and an underlying notional amount of $25.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at a rate of 0.89%. This interest rate swap will mature on February 24, 2014 and is structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility. The swap was designated and accounted for as a cash flow hedge from inception.

We recognize all interest rate swaps on the balance sheet at fair value. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. See Note 5, “Fair Value of Financial Instruments,” for more information.

Each of the swap derivatives is designated as a cash flow hedge, and the effective portion of the derivative’s mark-to-market gain or loss is initially reported as a component of AOCL and subsequently reclassified into earnings when the hedged transactions occur and affect earnings. The ineffective portion of the gain or loss is reported in earnings immediately. Interest payables and receivables under the swap agreements are accrued and recorded as an adjustment to interest expense.

As of October 31, 2013 and 2012, the fair value of the interest rate swap liabilities was $0.2 million. The amounts included in AOCL were $0.1 million ($0.1 million, net of taxes) and $0.2 million ($0.1 million, net of taxes) at October 31, 2013 and 2012, respectively.

Unrealized net losses related to the interest rate swap contracts that are expected to be reclassified from AOCL to earnings during the next 12 months were $0.1 million at October 31, 2013.

The following tables set forth the effect of our interest rate swap contracts on the Financial Statements for the years ended October 31, 2013 and 2012:


(in thousands)	Amount of loss recognized in AOCL on derivative (effective portion)
	Year Ended October 31,
Derivatives designated as cash flow hedging relationships	2013		2012

Interest rate swaps	$	381	$	125

(in thousands)	Amount of loss reclassified from AOCL into income (effective portion)
	Year Ended October 31,
Location of loss reclassified from AOCL into income	2013		2012

Interest expense	$	445	$	164

Employee Benefit Plans

12 Months Ended

Oct. 31, 2013

Employee Benefit Plans

11. EMPLOYEE BENEFIT PLANS

As of October 31, 2013, we had the following defined benefit and other postretirement benefit plans, which provide benefits based primarily on years of service and employee earnings and which have been previously amended to preclude new participants.

Supplemental Executive Retirement Plan

We have unfunded retirement agreements for certain current and former senior executives. The retirement agreements provide for monthly benefits for ten years commencing at the later of the respective retirement dates of those executives or age 65. The benefits are accrued over the vesting period. Effective December 31, 2002, this plan was amended to preclude new participants.

Service Award Benefit Plan

We have an unfunded service award benefit plan that meets the definition of a “severance pay plan” as defined by the Employee Retirement Income Security Act of 1974, as amended (“ERISA”), and covers certain qualified employees. The plan provides participants, upon termination, with a guaranteed seven days pay for each year of employment subsequent to November 1, 1989. Effective January 1, 2002, no new participants were permitted under this plan. We will continue to incur interest costs related to this plan as the value of the previously earned benefits continues to increase.

OneSource Employees’ Retirement Pension Plan (“OneSource Pension Plan”)

On November 14, 2007, we acquired OneSource, which sponsored a funded, qualified employee retirement plan. The plan was amended to preclude participation and benefit accruals several years prior to the acquisition.

Death Benefit Plan

Our unfunded Death Benefit Plan covers certain qualified employees upon retirement on or after the employee’s 62^nd birthday. This plan provides 50% of the death benefit that the employee was entitled to prior to retirement, subject to a maximum of $150,000. Coverage commencing upon retirement or 62^nd birthday continues until death for retired employees hired before September 2, 1980. On March 1, 2003, the postretirement death benefit for any active employees hired after September 1, 1980 was eliminated. Active employees hired before September 1, 1980 who retire on or after their 62^nd birthday will continue to be covered between retirement and death. For certain plan participants who retired before March 1, 2003, the postretirement death benefit continues until the retired employee’s 70^th birthday. An exemption to the “age 62” retirement rule has been made for certain employees who were terminated as a result of our restructuring to a corporate shared service center.

OneSource Postretirement Medical and Life Benefit Plan (“OneSource PRM Plan”)

OneSource sponsored a postretirement benefit plan that provides medical and life insurance benefits to certain OneSource retirees. Since the date of acquisition, new participants have been precluded from participation.

Benefit Obligation and Net Obligation Recognized in Financial Statements

The significant components of the above mentioned plans as of and for the years ended October 31, 2013 and 2012 are summarized as follows:


	Defined Benefit Plans at October 31,				Postretirement Benefit Plan at October 31,
(in thousands)	2013		2012		2013		2012
Change in benefit obligation
Benefit obligation at beginning of year	$	12,714	$	12,075	$	5,836	$	5,595
Service cost		—		48		13		12
Interest cost		399		495		203		246
Actuarial losses (gains)		181		1,233		(508)		322
Benefits and expenses paid		(1,056)		(1,137)		(129)		(339)

Benefit obligation at end of year	$	12,238	$	12,714	$	5,415	$	5,836


Change in plan assets*
Fair value of plan assets at beginning of year	$	6,654	$	5,917	$	—	$	—
Actual return on plan assets		758		384		—		—
Employer contributions		1,316		1,490		129		339
Benefits and expenses paid		(1,056)		(1,137)		(129)		(339)

Fair value of plan assets at end of year	$	7,672	$	6,654	$	—	$	—



Unfunded status at end of year	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)


Current liabilities	$	(791)	$	(1,288)	$	(435)	$	(250)
Non-current liabilities		(3,775)		(4,772)		(4,980)		(5,586)

Net obligation	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)


Total affecting retained earnings	$	(1,385)	$	(2,535)	$	(5,350)	$	(5,232)
Amount recognized in AOCL		(3,181)		(3,525)		(65)		(604)

Net obligation	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)

* Amounts relate to the OneSource Pension Plan, which is the only defined benefit pension plan funded by us.

Components of Net Periodic Benefit Cost Recognized in the Accompanying Consolidated Statements of Income

The components of net periodic benefit cost of the defined benefit and other postretirement benefit plans for the years ended October 31, 2013, 2012, and 2011 were as follows:


(in thousands)	2013		2012		2011
Defined Benefit Plans
Service cost	$	—	$	48	$	46
Interest		399		495		569
Expected return on assets		(410)		(486)		(373)
Amortization of actuarial loss		134		97		114
Settlement loss recognized		43		107		126

Net expense	$	166	$	261	$	482

Postretirement Benefit Plans
Service cost	$	13	$	12	$	13
Interest		203		246		256
Settlement loss recognized		27		—		—
Amortization of actuarial loss		4		—		—

Net expense	$	247	$	258	$	269

Net actuarial losses of $0.1 million, on a pre-tax basis, are expected to be amortized from AOCL and recognized as a component of net periodic benefit cost in the year ending October 31, 2014.

Assumptions

The weighted average assumptions used to determine benefit obligations and net periodic benefit cost for the years ended October 31, 2013, 2012, and 2011 were as follows:

Defined Benefit Plans

Postretirement Benefit Plan

2013

2012

2011

2013

2012

2011

Assumptions to measure net

periodic benefit cost ⁽¹⁾

Discount rate

2.84% – 3.50%

4.12% – 4.51%

4.50% – 4.98%

3.15% – 3.58%

4.04% – 4.56%

4.31% – 5.02%

Rate of compensation increase

3.50%

Rate of return on plan assets**

6.00%

8.00%

N/A*

Assumptions used to

determine benefit obligations ⁽²⁾

Discount rate

3.58% – 4.28%

2.84% – 3.50%

4.12% – 4.51%

4.13% – 4.43%

3.15% – 3.58%

4.04% – 4.56%

Rate of compensation increase

3.50%

*	Not Applicable

**	Relates to the OneSource Pension Plan

(1)	Determined as of beginning of year

(2)	Determined as of end of year

The discount rate is used for determining future net periodic benefit cost. Our discount rates were determined, as of the October 31, 2013 measurement date, using the individual cash flows of each plan. In determining the long-term rate of return for a plan, we consider the nature of the plan’s investments, historical rates of return, and an expectation for the plan’s investment strategies.

The expected long-term rate of return on plan assets represents the rate of earnings expected in the funds invested to provide for anticipated benefit payments related to our OneSource Pension Plan. With input from our investment advisors and actuaries, we have analyzed the expected rates of return on assets and determined that an estimated long-term rate of return of 6.0% is reasonable based on: (1) the current and expected asset allocations; (2) the plan’s historical investment performance; and (3) best estimates for future investment performance.

We believe changes in assumptions would not have a material impact on our financial position and operating performance. We expect to fund payments required under the plans with cash flows from operating activities when due in accordance with the plans.

Assumed health care cost trend rates relating to our OneSource PRM Plan are as follows:


	Postretirement Benefit Plan
	2013	2012	2011
Health care trend rate assumed for next year	7.40%	7.60%	7.80%
Rate to which the cost trend is assumed to decline (ultimate trend rate)	4.50%	4.50%	4.50%
Year the rate reaches the ultimate trend rate	2029	2029	2029

The obligation attributable to medical benefits is small, as is the future obligation that varies with changes in compensation. Accordingly, a one-percentage-point change in assumed health care cost trend rates in the health care trend assumption rate have an immaterial impact on measuring the obligation.

Expected Future Contributions and Benefit Payments

We expect to contribute $0.9 million to the OneSource Pension Plan for the year ending October 31, 2014. Except for the OneSource Pension Plan, all of our other postretirement and defined benefit plans are unfunded. As a result, our expected contributions for these plans equal our expected future benefit payments for the year ended October 31, 2014.

The expected future benefit payments were calculated using the same assumptions used to measure our benefit obligation as of October 31, 2013. This expectation is based upon expected future service.


(in thousands)	Defined Benefit Plans		Postretirement Benefit Plan
October 31, 2014	$	1,386	$	435
October 31, 2015		988		248
October 31, 2016		787		265
October 31, 2017		770		282
October 31, 2018		788		297
2019 through 2023		4,079		1,696

OneSource Pension Plan Investment Policies and Strategies

The investment objectives for the assets associated with the OneSource Pension Plan are to maintain acceptable levels of risk through the diversification of assets among asset classes and to optimize long-term returns. We are responsible for selecting investment managers, setting asset allocation targets, and monitoring asset allocations and investment performance. Our external investment professionals have the authority to manage assets within pre-established asset allocation ranges set by us.

At October 31, 2013, approximately 48% of the assets were invested in equities, 25% in cash, and 27% in fixed income. The target allocation ranges and asset allocations for the year ended October 31, 2013 were:


	Target Allocation	Percentage of Plan Assets
Asset Category	2013	2013
U.S. Equity	43%-63%	40%
Fixed Income	27%-47%	27%
International Equity	0%-20%	8%
Cash	—%	25%

The following table presents the fair value hierarchy for the assets associated with the OneSource Pension Plan measured at fair value as of October 31, 2013 and 2012. These assets and liabilities are measured as Level 1.


	October 31,
(in thousands)	2013		2012
Cash and cash equivalents	$	1,909	$	1,716
Equity
Large-Cap Growth		1,534		1,260
Large-Cap Value		803		727
Small/Mid-Cap Growth		495		334
Small/Mid-Cap Value		184		163
International Equity		631		558
Equities Blend		23		53
Fixed Income
Long-Term Bond		750		777
Intermediate Bond		660		503
Short-Term Bond		552		541
Fixed Income Blend		119		16
Other		12		6

	$	7,672	$	6,654

Deferred Compensation Plans

We account for deferred compensation and accrue interest thereon for employees who elect to participate in one of the following plans.

Employee Deferred Compensation Plan

This plan is available to executive, management, administrative, and sales employees who have an annualized base salary that equals or exceeds $140,000 for the year ended October 31, 2013. This plan allows such employees to defer 1% to 50% of their pre-tax compensation. The average rate of interest earned by the employees in this plan was 3.08%, 3.01%, and 3.25% for the years ending October 31, 2013, 2012, and 2011, respectively.

Director Deferred Compensation Plan

This plan allows directors to defer receipt of all or any portion of the compensation that he or she would otherwise receive from us. The average rate of interest earned by the directors in this plan was 3.08%, 3.01%, and 3.25% for the years ending October 31, 2013, 2012, and 2011, respectively.

The deferred compensation under both the Employee and Director Deferred Compensation Plans earns interest equal to the prime interest rate on the last day of the calendar quarter. If the prime rate exceeds 6%, the interest rate is equal to 6% plus one half of the excess over 6%. Interest earned under both deferred compensation plans is capped at 120% of the long-term applicable federal rate as discussed in the plans.

OneSource Deferred Compensation Plan

On November 14, 2007, we acquired OneSource, which sponsored a deferred compensation plan. Under this deferred compensation plan, a rabbi trust was created to fund the obligation. The plan requires us to contribute 50% of the participant’s deferred compensation contributions but only to the extent that the deferred contribution does not exceed 5% of the participant’s compensation for the contribution allocation period. This liability is adjusted, with a corresponding charge (or credit) to the deferred compensation cost, to reflect changes in the fair value. On December 31, 2008, the plan was amended to preclude new participants. The assets held in the rabbi trust are not available for general corporate purposes.

Aggregate expense recognized under these deferred compensation plans for the years ended October 31, 2013, 2012, and 2011 were $0.4 million, $0.4 million, and $0.4 million, respectively. The total long-term liability of all deferred compensation plans at October 31, 2013 and 2012 (excluding the fair value of the assets held in the rabbi trust) was $17.0 million and $16.4 million, respectively, and is included in “Retirement plans and other” on the accompanying consolidated balance sheets. The fair value of the assets held in the rabbi trust at October 31, 2013 and 2012 was $5.4 million and $5.0 million, respectively.

401(k) Plans

We sponsor six 401(k) savings plans covering certain employees, as set forth in the respective plan documents. These 401(k) plans are subject to the applicable provisions of ERISA and the Internal Revenue Code (“IRC”). Certain plans permit a company match of a portion of the participant’s contributions or a discretionary contribution after the participant has met the eligibility requirements set forth in the plan. We made matching 401(k) contributions required by the 401(k) plans during the years ended October 31, 2013, 2012, and 2011 in the amounts of $8.0 million, $7.9 million, and $8.3 million, respectively.

Multiemployer Pension and Postretirement Plans

Multiemployer Defined Benefit Pension Plans

Certain of our union-represented employees are covered by multiemployer defined benefit pension plans. Multiemployer pension plans are different from single-employer pension plans, in the following respects:

•

Contributions to multiemployer pension plans by one employer may be used to provide benefits to employees of other participating employers;

•

If a participating employer stops contributing to the plan, some or all of the unfunded obligations pertaining to the departing employer may be allocated to the remaining participating employers; and

•

Certain events could result in a requirement that we pay amounts to a plan based on the underfunded status of the plan, commonly referred to as a “withdrawal liability.”

The information in the following tables relates to multiemployer defined benefit pension plans that we have determined to be individually significant to us. To determine individually significant plans, we evaluated several factors, including our total contributions to the plan, our significance to the plan in terms of participating employees and contributions, and the funded status of the plan.

The following table provides information about the funded status of individually significant plans:

•

The “EIN/PN” column provides the Employee Identification Number and the three-digit plan number assigned to the plan by the Internal Revenue Service.

•

The most recent Pension Protection Act Zone Status available as of October 31, 2013 and 2012 is for plan years indicated in the table below. The zone status is based on information provided to us and other participating employers by each plan and is certified by the plan’s actuary. A plan in the “red” zone has been determined to be in “critical status,” based on criteria established under the IRC, and is generally less than 65% funded. A plan in the “yellow” zone has been determined to be in “endangered status,” based on criteria established under the IRC, and is generally less than 80% funded. A plan in the “green” zone has been determined to be neither in “critical status” nor in “endangered status,” and is generally at least 80% funded.

•

The “FIP/RP Status Pending/Implemented” column indicates whether a Financial Improvement Plan (“FIP”), as required under the IRC to be adopted by plans in the “yellow” zone, or a Rehabilitation Plan (“RP”), as required under the IRC to be adopted by plans in the “red” zone, is pending or has been implemented.

•

Contributions by the Company are the amounts contributed by us in the fiscal years ended October 31, 2013, 2012, and 2011.

•

The “Surcharge Imposed” column indicates whether our contribution rate in our fiscal year ended October 31, 2013 included an amount in addition to the contribution rate specified in the applicable collective bargaining agreement, as imposed by a plan in “critical status,” in accordance with the requirements of the IRC.

•

The last column lists the expiration dates of the collective bargaining agreements pursuant to which the Company contributes to the plans.

For plans that are not individually significant to us, the total amount of contributions is presented in the aggregate.

(in thousands)

Pension Protection Act Zone Status

FIP/RP Status

Contributions by the Company

Surcharge
Imposed

Expiration

Dates of

Collective
Bargaining
Agreements

Pension Fund

EIN/PN

2013

2012

Pending/
Implemented

2013

2012

2011

Building Service 32BJ Pension

Fund

13-1879376
/ 001

Red

6/30/2014

Red

6/30/2013

Implemented

13,755

14,636

13,840

Yes

4/20/2014

and

12/31/2015

Central Pension Fund of the

IUOE & Participating

Employers

36-6052390
/001

Green

1/31/2013

Green

1/31/2012

N/A*

9,663

9,176

8,339

N/A*

1/31/2014—

12/31/2016

Local 25 SEIU & Participating

Employers Pension Trust

36-6486542
/ 001

Green

9/30/2012

Green

9/30/2011

N/A*

7,398

7,453

7,059

N/A*

4/5/2015

S.E.I.U. National Industry

Pension Fund

52-6148540
/ 001

Red

12/31/2012

Red

12/31/2011

Implemented

5,343

4,275

3,943

Yes

12/31/2014—

6/30/2016

IUOE Stationary Engineers

Local 39 Pension Fund

94-6118939
/ 001

Green

12/31/2012

Green
12/31/2011

N/A*

5,226

5,342

6,972

N/A*

8/31/2017

Local 68 Engineers Union

Pension Plan

51-0176618
/ 001

Green

6/30/2012

Green

6/30/2011

N/A*

3,249

3,426

3,435

N/A*

4/30/2014—

4/30/2016

Service Employees

International Union Local 32BJ,

District 36 Building Operators

Pension Trust Fund

23-6546776
/ 001

Yellow

12/31/2013

Yellow

12/31/2012

Implemented

1,989

2,175

2,414

N/A*

10/15/2015

IUOE Local 30 Pension Fund

51-6045848
/ 001

Green
12/31/2012

Green
12/31/2011

N/A*

1,521

1,632

1,495

N/A*

2/28/2014—

4/30/2016

Other Plans

11,597

11,439

10,383

Total Contributions

59,741

59,554

57,880

Not applicable

We were listed in the Forms 5500 of the following plans as providing more than 5 percent of total contributions for the plan years presented below.


Pension Fund		Contributions to the plan exceeded more than 5% of total contributions (as of the Plan’s year end)
Building Service 32BJ Pension Fund		6/30/2012 and 6/30/2011
Local 25 SEIU & Participating Employers Pension Trust		9/30/2012, 9/30/2011, and 9/30/2010
IUOE Stationary Engineers Local 39 Pension Fund		12/31/2012, 12/31/2011, and 12/31/2010
S.E.I.U. National Industry Pension Fund		12/31/2012
Service Employees International Union Local 32BJ, District 36 Building Operators Pension Trust Fund		12/31/2012, 12/31/2011, and 12/31/2010
IUOE Local 30 Pension Fund		12/31/2012, 12/31/2011, and 12/31/2010
Massachusetts Service Employees Pension Fund *		12/31/2012, 12/31/2011, and 12/31/2010
Building Service Pension Plan *		4/30/2012, 4/30/2011, and 4/30/2010
Local 210’s Pension Plan *		12/31/2012
Contract Cleaners Service Employees’ Pension Plan *		12/31/2012, 12/31/2011, and 12/31/2010
Local 1102 Amalgamated Pension Fund *		12/31/2012 and 12/31/2011
Teamsters Local 617 Pension Fund *		2/29/2012, 2/28/2011, and 2/28/2010

* These plans are not separately listed in our multiemployer table as they represent an insignificant portion of our total multiemployer pension plan contributions.

There have been no significant changes that affect the comparability of total contributions for any of the periods presented.

Other Postretirement Benefit Plans

In addition to contributions to the defined benefit pension plans described above, ABM also contributes to several multiemployer plans that provide other postretirement benefits based on obligations arising under collective bargaining agreements covering union-represented employees. These plans may provide medical, pharmacy, dental, vision, mental health, and other benefits to active employees as determined by the trustees of each plan. Our contributions to such plans were $204.7 million, $193.1 million, and $177.0 million in the years ended October 31, 2013, 2012, and 2011, respectively. There have been no significant changes that affect the comparability of total contributions for any of the periods presented.

Commitments and Contingencies

12 Months Ended

Oct. 31, 2013

12. COMMITMENTS AND CONTINGENCIES

Lease Commitments

Future minimum payments, by year and in the aggregate, under our non-cancelable operating lease agreements as of October 31, 2013, are included below. Sublease rental income was immaterial for all periods presented and is expected to be immaterial for future periods.


(in thousands)
October 31, 2014	$	70,268
October 31, 2015		49,719
October 31, 2016		32,222
October 31, 2017		25,762
October 31, 2018		18,917
Thereafter		32,752

Total minimum lease commitments	$	229,640

Rental expense for continuing operations for the years ended October 31, 2013, 2012, and 2011 is included below:


(in thousands)	2013		2012		2011
Minimum rentals	$	103,952	$	101,475	$	101,640
Contingent rentals		30,225		32,497		31,767

Total	$	134,177	$	133,972	$	133,407

Letters of Credit and Bonds

We use letters of credit or surety bonds to secure certain commitments related to insurance programs and for other purposes. As of October 31, 2013, these surety bonds and letters of credit totaled approximately $332.5 million and $100.6 million, respectively. Included in the total amount of surety bonds is $1.4 million of bonds with an effective date starting after October 31, 2013.

Guarantees

We have applied the measurement and disclosure provisions outlined in the guidance related to guarantor’s accounting and disclosure requirements for guarantees included in ASC 460 Guarantees (ASC 460) to agreements containing certain guarantees or certain indemnification clauses. ASC 460 requires that upon issuance of a guarantee, the guarantor must disclose and recognize a liability for the fair value of the obligation it assumes under the guarantee. As of October 31, 2013 and 2012, we did not have any material guarantees within the measurement guidance of ASC 460 that are required to be recorded at fair value.

In some instances, we offer certain clients guaranteed energy savings on installed equipment under certain contracts. The total energy savings guarantees were $31.4 million at October 31, 2013 and extend through 2027. We accrue for the estimated cost of guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not incurred significant losses in connection with these guarantees.

Indemnifications

We are party to a variety of agreements under which we may be obligated to indemnify the other party for certain matters. Primarily, these agreements are standard indemnification arrangements entered into in our ordinary course of business. Pursuant to these arrangements, we may agree to indemnify, hold harmless, and reimburse the indemnified parties for losses suffered or incurred by the indemnified party, generally our clients, in connection with any claims arising out of the services that we provide. We also incur costs to defend lawsuits or settle claims related to these indemnification arrangements, and in most cases these costs are paid from our insurance program. The terms of these indemnification arrangements are generally perpetual. Although we attempt to place limits on this indemnification reasonably related to the size of the contract, the maximum obligation may not be explicitly stated and, as a result, the maximum potential amount of future payments we could be required to make under these arrangements is not determinable.

Our certificate of incorporation and bylaws may require us to indemnify our directors and officers against liabilities that may arise by reason of their status as such and to advance their expenses incurred as a result of any legal proceeding against them as to which they could be indemnified. The overall amount of these obligations cannot be reasonably estimated; however, we believe that any loss under these obligations would not have a material adverse effect on our financial position, results of operations, or cash flows. We currently have directors’ and officers’ insurance, which has a deductible of up to $1.0 million.

Contingencies

We have been named a defendant in various proceedings arising in the ordinary course of business, including class actions and purported class actions. Litigation outcomes are difficult to predict and are often resolved over long periods of time. Estimating probable losses requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties. We accrue for loss contingencies when losses become probable and are reasonably estimable. If the reasonable estimate of the loss is a range and no amount within the range is a better estimate, the minimum amount of the range is recorded as a liability. Legal costs associated with loss contingencies are expensed as incurred. At October 31, 2013, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was $2.2 million.

We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. Management currently estimates that the range of loss for all reasonably possible losses for which an estimate can be made is between $1.0 million and $98.1 million, including the possible $94.2 million impact of the Augustus case noted below. Factors underlying this estimated range of loss will change from time to time, and actual results may vary significantly from this estimate. Those matters for which we cannot reasonably estimate potential losses are not included within this estimated range and, therefore, this range does not represent our maximum potential loss exposure.

Ongoing Cases

We are a defendant in a number of lawsuits, including but not limited to the following lawsuits related to alleged violations of federal and/or state wage-and-hour laws or allegations of sexual harassment, discrimination, or retaliation:

•

the consolidated cases of Augustus, Hall and Davis v. American Commercial Security Services (ACSS) filed July 12, 2005, in the Superior Court of California, Los Angeles County (the “Augustus case”);

•

Bojorquez v. ABM Industries Incorporated and ABM Janitorial Services—Northern California, Inc. filed on January 13, 2010, in the San Francisco Superior Court (the “Bojorquez case”); and

•

the consolidated cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, in the Superior Court of California, County of San Francisco (the “Bucio case”).

Augustus

The Augustus case is a certified class action involving allegations that we violated certain state laws relating to rest breaks. On February 8, 2012, the plaintiffs filed a motion for summary judgment on the rest break claim, which sought damages in the amount of $103.1 million, and we filed a motion for decertification of the class. On July 6, 2012, the Superior Court of California, Los Angeles County (the “Superior Court”), heard plaintiffs’ motion for damages on the rest break claim and our motion to decertify the class. On July 31, 2012, the Superior Court denied our motion and entered judgment in favor of plaintiffs in the amount of approximately $89.7 million. This amount did not include plaintiffs’ attorneys’ fees. We filed a notice of appeal on August 29, 2012. The plaintiffs filed three separate motions for attorneys’ fees. One motion sought attorneys’ fees from the common fund. (The common fund refers to the approximately $89.7 million judgment entered in favor of the plaintiffs.) The other two motions sought attorneys’ fees from us in an aggregate amount of approximately $12.4 million. On October 12, 2012, we filed oppositions to the two fee motions seeking attorneys’ fees from us. On January 14, 2013, the Superior Court heard all three fee motions and it granted plaintiffs’ fee motion with respect to the common fund in full. The Superior Court denied one fee motion in its entirety and reduced the other fee motion to approximately $4.5 million. This $4.5 million is included in the range of loss for all reasonably possible losses noted above. We have appealed the Superior Court’s rulings, and on April 30, 2013, the Court agreed to consolidate the appeals. We strongly disagree with the decisions of the Superior Court both with respect to the underlying case and with respect to the award of attorneys’ fees and costs. We firmly believe that we have complied with applicable law.

Bojorquez

We are a defendant in the Bojorquez case. Plaintiff brought suit for sexual harassment, retaliation, and failure to prevent harassment and discrimination. On May 17, 2012, a jury awarded the plaintiff approximately $0.8 million in damages. We have appealed this decision. On April 11, 2013, the Court awarded plaintiff attorneys’ fees in the amount of $2.5 million. If we prevail in our appeal of the jury’s verdict, the Court’s award of plaintiff’s attorneys’ fees will be reversed.

Bucio

The Bucio case is a purported class action involving allegations that we failed to track work time and provide breaks. On April 19, 2011, the trial court held a hearing on plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs have appealed the class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. On August 30, 2012, the plaintiffs filed their appellate brief on the class certification issues. We filed our responsive brief on November 15, 2012. Oral argument relating to the appeal has not been scheduled.

We expect to prevail in these ongoing cases. However, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs in one or more of these cases, or other cases, do prevail, the results may have a material effect on our financial position or cash flows.

Other

During October 2011, we began an internal investigation into matters relating to compliance with the U.S. Foreign Corrupt Practices Act and our internal policies in connection with services provided by a foreign entity affiliated with a former joint venture partner of The Linc Group, LLC (“Linc”). Such services commenced prior to the acquisition of Linc. As a result of the investigation, we caused Linc to terminate its association with the arrangement. In December 2011, we contacted the U.S. Department of Justice and the SEC to voluntarily disclose the results of our internal investigation to date, and we are cooperating with the government’s investigation. We cannot reasonably estimate the potential liability, if any, related to these matters. However, based on the facts currently known, we do not believe that these matters will have a material adverse effect on our business, financial condition, results of operations, or cash flows.

In addition, we are party to a variety of legal, administrative, and other inquiries arising in the normal course of business relating to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as a class action on behalf of a purported class of employees. While the results of these proceedings, claims, and inquiries cannot be predicted with certainty, management believes that the final outcome of the foregoing will not have a material adverse effect on our consolidated financial statements, results of operations, or cash flows.

Preferred and Common Stock

12 Months Ended

Oct. 31, 2013

Preferred and Common Stock

13. PREFERRED AND COMMON STOCK

Preferred Stock

We are authorized to issue 500,000 shares of preferred stock. None of these preferred shares are issued.

Share Repurchase Program

On September 5, 2012, our Board of Directors approved a share repurchase program authorizing up to $50.0 million in share repurchases. Under this repurchase program, we may purchase our common shares from time to time in open market purchases or privately negotiated transactions and the timing of repurchases will depend upon several factors, including market and business conditions. The repurchase program may be suspended or discontinued at any time without notice. There have been no stock repurchases under this share repurchase program.

The entire disclosure for shareholders' equity comprised of portions attributable to the parent entity and noncontrolling interest, including other comprehensive income. Includes, but is not limited to, balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings, accumulated balance for each classification of other comprehensive income and amount of comprehensive income.

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Share-Based Compensation Plans

Share-Based Compensation Plans

12 Months Ended

Oct. 31, 2013

14. SHARE-BASED COMPENSATION PLANS

We use various share-based compensation plans to provide incentives for our key employees and directors. Currently, these incentives primarily consist of nonqualified stock options, RSUs, and performance shares. The following table summarizes our total compensation expense and related income tax benefit in connection with our share-based compensation plans for the years ended October 31, 2013, 2012, and 2011. Share-based compensation expense is recorded in selling, general and administrative expenses.


	Years Ended October 31,
(in thousands)	2013		2012		2011
Share-based compensation expense before income taxes	$	13,282	$	10,236	$	9,191
Income tax benefit		(5,512)		(4,247)		(3,805)

	$	7,770	$	5,989	$	5,386

The total shares issued upon the exercise of options under all share-based compensation plans were 1,031,867 shares, 967,123 shares, and 570,425 shares during the years ended October 31, 2013, 2012 and 2011, respectively. The total intrinsic value of the shares exercised was $12.9 million, $9.8 million, and $6.7 million for the years ended October 31, 2013, 2012, and 2011, respectively. The total fair value of shares that vested during the years ended October 31, 2013, 2012, and 2011 was $8.7 million, $8.2 million, and $2.4 million, respectively.

Method of Accounting and Our Assumptions

Compensation expense for stock options is determined based on the grant date fair value of the award calculated using the Black-Scholes options-pricing model. The assumptions used in the option valuation model for the years ended October 31, 2013, 2012, and 2011 are shown in the table below:


2013			2012		2011
Expected life from the date of grant		5.37 years		5.6 years		5.6 years
Expected stock price volatility		38.8%		41.6%		39.2% – 40.4%
Expected dividend yield		2.4%		3.0%		2.3% – 2.6%
Risk-free interest rate		1.8%		0.8%		1.0% – 2.1%
Weighted average fair value of option grants	$	7.52	$	5.25	$	6.52

The expected life for granted stock options is based on observed historical exercise patterns of the previously granted options adjusted to reflect the change in vesting and expiration dates. The expected volatility is based on considerations of implied volatility from publicly traded and quoted options on our common stock and the historical volatility of our common stock. The dividend yield is based on the historical dividend yield over the expected term of the options granted. The risk-free interest rate is based on the continuous compounded yield on U.S. Treasury Constant Maturity Rates with a remaining term equal to the expected term of the option.

Share-Based Compensation Plans

On May 2, 2006, our stockholders approved the 2006 Equity Incentive Plan (the “2006 Equity Plan”). The 2006 Equity Plan was amended in March 2009 and March 2012 to increase the total shares of common stock authorized for issuance to 10,279,265. At October 31, 2013, 1,745,854 shares of common stock were available for grant for future equity-based compensation awards under the plan.

Prior to the adoption of the 2006 Equity Plan, equity awards were made under the Executive Stock Option Plan (the “Age-Vested Plan”), the Time-Vested Incentive Stock Option Plan (the “Time-Vested Plan”), and the 2002 Price-Vested Performance Stock Option Plan (the “Price-Vested Plan”). These plans are collectively referred to as the “Prior Plans.” No further grants can be made under the Prior Plans.

The terms and conditions governing existing options under the Prior Plans will continue to apply to the options outstanding under those plans. The 2006 Equity Plan is an omnibus plan that provides for a variety of equity and equity-based award vehicles, including stock options, stock appreciation rights, RSUs, performance shares, and other share-based awards. Shares subject to awards that terminate without vesting or exercise are available for future awards under the 2006 Equity Plan. Certain of the awards under the 2006 Equity Plan may qualify as “performance-based” compensation under the Internal Revenue Code.

2006 Equity Plan

Stock Options

Nonqualified stock options generally vest and become exercisable at a rate of 25% per year beginning one year after date of grant. However, terms of stock options can vary, and certain stock options granted on March 31, 2010 and January 10, 2011 will vest on the fifth anniversary of the award. Options expire seven years after the date of grant. Forfeitures are estimated on the date of grant based on historical forfeiture rates. The adjustment of the forfeiture rate may result in a cumulative adjustment in any period in which the forfeiture rate estimate is changed.

Stock option activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted- Average Exercise Price per Share		Weighted- Average Remaining Contractual Term (in years)		Aggregate Intrinsic Value (in thousands)
Outstanding at November 1, 2012		1,693	$	20.68
Granted		234		25.30
Forfeited or expired		(14)		19.89
Exercised		(351)		19.80

Outstanding at October 31, 2013		1,562	$	21.57		4.30	$	9,277

Vested and exercisable at October 31, 2013		565	$	20.22		3.01	$	4,124

Total unrecognized share-based compensation cost (net of estimated forfeitures) related to unvested stock option awards at October 31, 2013 was $4.3 million. The cost is expected to be expensed ratably over a weighted-average vesting period of 1.94 years.

RSUs and Dividend Equivalent Rights

We award RSUs to eligible employees and our directors (each, a “Grantee”) that entitle the Grantee to receive shares of our common stock as the units vest based on service. In general, the receipt of RSUs is subject to the Grantee’s continuing employment. RSUs granted to eligible employees generally vest with respect to 50% of the underlying award on the second and fourth anniversary of the award. RSUs granted to directors vest over three years. Compensation expense is recognized ratably over the Grantee’s service period.

RSUs are credited with dividend equivalent rights that are converted to RSUs at the fair market value of our common stock on the dates the dividend payments are made and are subject to the same terms and conditions as the underlying award.

RSU activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted-Average Grant Date Fair Value per Share
Outstanding at November 1, 2012		1,231	$	19.74
Granted		478		24.91
Issued (including 90 shares withheld for income taxes)		(267)		19.14
Forfeited or expired		(73)		19.28

Outstanding at October 31, 2013		1,369	$	21.66

Vested at October 31, 2013		267	$	19.14

Total unrecognized compensation cost (net of estimated forfeitures) related to RSUs at October 31, 2013 was $18.7 million. The cost is expected to be expensed ratably over a weighted-average vesting period of 2.38 years. The aggregate intrinsic value of the outstanding and vested RSUs as of October 31, 2013 was $37.6 million and $6.5 million, respectively.

Performance Shares and Dividend Equivalent Rights

Performance shares consist of a contingent right to receive shares of our common stock based on performance targets adopted by our Compensation Committee. The number of performance shares that will vest is based on pre-established financial performance targets and typically a three-year service and performance period. Vesting of 0% to 150% of the indicated shares may occur depending on the extent to which targets are achieved.

Performance shares are credited with dividend equivalent rights that will be converted to performance shares at the fair market value of our common stock beginning after the performance targets have been satisfied and are subject to the same terms and conditions as the underlying award.

Performance share activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted-Average Grant Date Fair Value per Share
Outstanding at November 1, 2012		698	$	22.99
Granted		479		20.46
Issued (including 45 shares withheld for income taxes)		(115)		18.97
Change in units based on performance		(130)		22.60
Forfeited		(33)		22.87

Outstanding at October 31, 2013		899	$	22.31

Vested at October 31, 2013		115	$	18.97

Total unrecognized compensation cost (net of estimated forfeitures) related to performance shares at October 31, 2013 was $8.4 million. The cost is expected to be expensed ratably over a weighted-average vesting period of 1.83 years. These costs are based on estimated achievement of performance targets and estimated costs will be reevaluated periodically. The aggregate intrinsic value of the outstanding and vested performance shares as of October 31, 2013 was $24.7 million and $3.2 million, respectively.

Prior Plans

Age-Vested Plan

Under the Age-Vested Plan, options are exercisable for 50% of the shares when the stock option holders reach their 61^st birthdays and the remaining 50% become exercisable on their 64^th birthdays. To the extent vested, the stock options may be exercised at any time prior to one year after termination of employment. Effective as of December 9, 2003, no further grants may be made under the plan.

Time-Vested Plan

Under the Time-Vested Plan, the stock options become exercisable at a rate of 20% of the shares per year beginning one year after the date of grant and expire ten years plus one month after the date of grant. As of May 2, 2006, no further grants are authorized under this plan.

Price-Vested Plan

Under the Price-Vested Plan, pre-defined vesting prices provide for accelerated vesting. If at the end of four years any of the stock price performance targets are not achieved, then the remaining stock options vest at the end of eight years from the date the stock options were granted. There have been no grants under this plan since the year ended October 31, 2005, therefore the remaining outstanding stock options vested on October 31, 2013, the eighth anniversary of the award. Stock options vesting during the first year following grant do not become exercisable until after the first anniversary of grant. The stock options expire ten years after the date of grant. As of May 2, 2006, no further grants are authorized.

The combined plan activity for the Prior Plans during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted- Average Exercise Price per Share		Weighted- Average Remaining Contractual Term (in years)		Aggregate Intrinsic Value (in thousands)
Outstanding at November 1, 2012		1,117	$	13.80 – $19.61
Exercised		(298)		15.04 – 18.30
Forfeited or expired		(34)		15.94 – 20.12

Outstanding at October 31, 2013		785	$	13.66 – $20.60		1.60 – 41.17	$	8,005

Vested and exercisable at October 31, 2013		564	$	11.94 – $20.60		1.60 – 45.44	$	5,104

Total unrecognized compensation cost (net of estimated forfeitures) related to unvested stock options under the Age-Vested Plan at October 31, 2013 was $0.4 million. The cost is expected to be expensed ratably over a weighted-average vesting period of 9.06 years. As of October 31, 2013, all outstanding stock options under the Time-Vested and Price-Vested Plans are vested.

Employee Stock Purchase Plan

On March 9, 2004, our stockholders approved the 2004 Employee Stock Purchase Plan (the “2004 Employee Stock Purchase Plan”). The 2004 Employee Stock Purchase Plan was amended in March 2010 to increase the total shares of common stock authorized for issuance to 3,000,000. Effective May 1, 2006, the plan is no longer considered compensatory and the values of the awards are no longer treated as share-based compensation expense. Additionally, as of that date, the purchase price became 95% of the fair value of our common stock price on the last trading day of the month. Employees may designate up to 10% of their compensation for the purchase of stock, subject to a $25,000 annual limit. Employees are required to hold their shares for a minimum of six months from the date of purchase.

The weighted average fair values of the purchase rights granted during the years ended October 31, 2013, 2012, and 2011 under the new plan were $1.12, $1.05, and $1.16, respectively. During the years ended October 31, 2013, 2012, and 2011, 186,271 shares, 200,108 shares, and 165,455 shares of stock were issued under the plan at a weighted average price of $21.34, $19.93, and $22.02, respectively. The aggregate purchases during the years ended October 31, 2013, 2012, and 2011 were $4.0 million, $4.0 million, and $3.6 million, respectively. At October 31, 2013, 567,943 shares remained unissued under the plan.

Income Taxes

12 Months Ended

Oct. 31, 2013

Income Taxes

15. INCOME TAXES

The components of income before income taxes and the provision for income taxes consisted of the following for the years ended October 31, 2013, 2012, and 2011.


(in thousands)	2013		2012		2011
*Current:*
Federal	$	15,331	$	9,700	$	5,539
State		10,960		10,459		7,147
Foreign		785		—		67
*Deferred:*
Federal		10,007		11,047		21,642
State		2,469		(1,275)		2,585

	$	39,552	$	29,931	$	36,980

The difference between the U.S. statutory tax rate and our effective income tax rate consisted of the following for the years ended October 31, 2013, 2012, and 2011.



	2013		2012		2011
Tax rate reconciliation:
Statutory rate		35.0%		35.0%		35.0%
State and local income taxes, net of federal tax benefit		6.5%		6.5%		6.3%
Federal and state tax credits		(8.6)%		(5.5)%		(5.1)%
Impact of change in state tax rate		0.5%		1.2%		(0.4)%
Tax liabilities no longer required		(1.4)%		(7.2)%		(4.0)%
Nondeductible expenses and other, net		3.2%		2.3%		3.2%

Annual tax rate		35.2%		32.3%		35.0%

As presented in the preceding table, the effective tax rate increased for the year ended October 31, 2013 over the year ended October 31, 2012 due to a tax benefit included in 2012 of $6.9 million related to a re-measurement of certain unrecognized tax benefits and discrete adjustments of $1.9 million for employment-based tax credits. The impact of these benefits was partially offset by discrete tax benefits during 2013 of $4.1 million related to a retroactive reinstatement of federal employment-based tax credits.

As presented in the preceding table, the effective tax rate for the year ended October 31, 2012 is lower than the effective tax rate for the year ended October 31, 2011, primarily due to net nonrecurring favorable federal and state tax benefits recorded during the year ended October 31, 2012. These tax benefits included a $6.9 million re-measurement of certain unrecognized tax benefits and $1.9 million of additional employment-based tax credits. Additionally, the effective tax rate decrease for 2012 was offset by the expiration of employment-based tax credits as of December 31, 2011 and an increase in certain state tax rates in jurisdictions where we operate.

As of October 31, 2013 and 2012, the components of our deferred tax assets and liabilities were as follows:


(in thousands)	2013		2012

Deferred tax assets:
Self-insurance claims (net of recoverables)	$	114,919	$	109,516
Deferred and other compensation		33,590		30,221
Accounts receivable allowances		3,857		3,967
Settlement liabilities		638		3,288
Other accruals		2,337		2,877
Other comprehensive income		1,394		1,862
State taxes		696		727
State net operating loss carryforwards		8,083		8,596
Tax credits		6,048		7,802
Other		1,019		3,019

		172,581		171,875
Valuation allowance		(6,215)		(6,026)

Total deferred tax assets		166,366		165,849

Deferred tax liabilities:
Property, plant and equipment		(5,512)		(2,767)
Goodwill and other acquired intangibles		(126,877)		(101,801)

Total deferred tax liabilities		(132,389)		(104,568)

Net deferred tax assets	$	33,977	$	61,281

Operating loss carryforwards totaling $12.4 million at October 31, 2013 are being carried forward in a number of state jurisdictions where we are permitted to use tax operating losses from prior periods to reduce future taxable income. These operating losses will expire between 2014 and 2033. We review our deferred tax assets for recoverability quarterly. The valuation allowance represents the amount of tax benefits related to state net operating loss carryforwards that management believes are not likely to be realized. We believe the remaining net deferred tax assets are more likely than not to be realizable based on estimates of future taxable income. Changes to the deferred tax asset valuation allowance for the years ended October 31, 2013, 2012, and 2011 were as follows:


(in thousands)	2013		2012		2011
Valuation allowance at the beginning of the year	$	6,026	$	5,784	$	6,290
Acquisition of Linc		—		—		290
Other, net		189		242		(796)

Valuation allowance at the end of the year	$	6,215	$	6,026	$	5,784

During the year ended October 31, 2013, the valuation allowance increased through an increase of the tax provision by $0.8 million for state net operating losses that were not expected to be ultimately realized and decreased by $0.6 million on the utilization of state net operating losses on which a valuation allowance was previously recorded and on the write-off of acquired state net operating loss carryforwards of a liquidated subsidiary. During the year ended October 31, 2012, the valuation allowance increased through an increase of the tax provision by $0.5 million for state net operating losses that were not expected to be ultimately realized and decreased by $0.3 million on the write-off of acquired federal net operating loss carryforwards of a liquidated subsidiary.

At October 31, 2013, we had unrecognized tax benefits of $87.6 million, $80.9 million of which, if recognized in the future, would impact our effective tax rate. We include interest and penalties related to unrecognized tax benefits in income tax expense. As of October 31, 2013, we had accrued interest and penalties related to uncertain tax positions of $1.3 million, of which $0.2 million was recognized and expensed in 2013. As of October 31, 2012, we had accrued interest and penalties related to uncertain tax positions of $1.1 million, of which $0.2 million was recognized and expensed in 2012. The following is a reconciliation of our total unrecognized tax benefits as of October 31, 2013 and 2012:


(in thousands)	2013		2012
Balance at beginning of year	$	88,448	$	95,956
Additions for tax positions related to the current year		1,635		590
Reductions for tax positions related to the current year		(589)		—
Additions for tax positions related to prior years		631		865
Reductions for tax positions related to prior years		(107)		(7,328)
Reductions for expiration of statute of limitations		(1,479)		(66)
Settlements		(929)		(1,569)

Balance as of October 31	$	87,610	$	88,448

Our most significant income tax jurisdiction is the United States. The U.S. federal income tax returns for ABM, Linc entities that are taxable as corporations, Air Serv, and HHA remain open for examination for the periods ending October 31, 2010 through October 31, 2012; December 31, 2010; June 30, 2010 through October 31, 2012; and December 31, 2010 through October 31, 2012, respectively. Air Serv is currently being examined by the Internal Revenue Service for its tax year ended June 30, 2011. We do business in all 50 states, significantly in California, Texas, and New York, as well as in various foreign jurisdictions. In major state jurisdictions, the tax years 2009-2013 remain open and subject to examination by the appropriate tax authorities. We estimate that a decrease in unrecognized tax benefits of up to approximately $2.9 million is reasonably possible over the next 12 months.

Segment and Geographic Information

12 Months Ended

Oct. 31, 2013

Segment and Geographic Information

16. SEGMENT AND GEOGRAPHIC INFORMATION

Segment Information

Our reportable segments consist of: Janitorial, Facility Services, Parking, Security, Building & Energy Solutions, and Other. See Note 2, “Basis of Presentation,” for additional information regarding our new segment structure. Prior period segment results have been restated to conform to the new segment reporting structure, effective in the first quarter of 2013.

The accounting policies for our segments are the same as those disclosed within our significant accounting policies. Management evaluates the performance of each operating segment based on its respective operating profit results, which include the allocation of certain centrally incurred costs. Corporate expenses not allocated to segments, among other items, include:

•

certain CEO and other finance and human resource departmental costs;

•

certain information technology costs;

•

share-based compensation costs;

•

certain legal costs and settlements;

•

adjustments resulting from current actuarial developments of self-insurance reserves related to claims incurred in prior years; and

•

direct acquisition costs.

Financial information for each reportable segment is summarized below:


	Years Ended October 31,
(in thousands)	2013		2012		2011
Revenues:
Janitorial	$	2,465,312	$	2,394,344	$	2,380,195
Facility Services		609,435		576,136		553,295
Parking		609,082		615,132		615,679
Security		381,472		365,926		350,377
Building & Energy Solutions		401,536		348,279		346,086
Other		341,516		—		—
Corporate		928		448		1,210

	$	4,809,281	$	4,300,265	$	4,246,842

Operating profit:
Janitorial	$	134,600	$	135,967	$	140,621
Facility Services		27,431		23,083		24,876
Parking		27,537		26,189		24,257
Security		12,943		7,835		7,968
Building & Energy Solutions		18,662		12,340		12,423
Other		12,606		—		—
Corporate		(108,579)		(105,390)		(88,662)
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions		(6,175)		(3,458)		(3,915)

		119,025		96,566		117,568

Other-than-temporary impairment credit losses on auction rate security recognized in earnings		—		(313)		—
Income from unconsolidated affiliates, net		6,319		6,395		3,915
Interest expense		(12,892)		(9,999)		(15,805)

Income from continuing operations before income taxes	$	112,452	$	92,649	$	105,678


Total assets: *
Janitorial	$	883,358	$	863,831	$	859,318
Facility Services		211,270		214,557		205,190
Parking		141,946		153,593		149,052
Security		112,699		111,293		111,304
Building & Energy Solutions		296,189		232,079		246,524
Other		236,117		—		—
Corporate		237,657		275,406		287,909

	$	2,119,236	$	1,850,759	$	1,859,297

* Excludes assets of discontinued operations of $0.4 million and $2.2 million as of October 31, 2012 and 2011, respectively.


	Years Ended October 31,
(in thousands)	2013		2012		2011
Depreciation and amortization:
Janitorial	$	17,901	$	18,010	$	19,035
Facility Services		4,371		4,933		5,247
Parking		3,148		3,512		3,644
Security		1,036		1,218		1,441
Building & Energy Solutions		11,341		8,798		9,967
Other		11,588		—		—
Corporate		11,005		14,426		13,324

	$	60,390	$	50,897	$	52,658

Capital expenditures:
Janitorial	$	14,694	$	12,367	$	10,048
Facility Services		11		23		634
Parking		2,523		2,219		2,023
Security		173		203		141
Building & Energy Solutions		1,226		828		646
Other		2,402		—		—
Corporate		11,564		12,412		8,632

	$	32,593	$	28,052	$	22,124

Geographic Information

Revenues by geographic region are summarized below based on the country in which the sale originated. Substantially all of our long-lived assets are related to United States operations.


	Years Ended October 31,
(in thousands)	2013		2012		2011
Revenues:
United States	$	4,710,821	$	4,253,793	$	4,198,937
All other countries		98,460		46,472		47,905

	$	4,809,281	$	4,300,265	$	4,246,842

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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Reference 2: http://www.xbrl.org/2003/role/presentationRef
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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Reference 4: http://www.xbrl.org/2003/role/presentationRef
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
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Reference 6: http://www.xbrl.org/2003/role/presentationRef
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Reference 7: http://www.xbrl.org/2003/role/presentationRef
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Reference 8: http://www.xbrl.org/2003/role/presentationRef
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Reference 9: http://www.xbrl.org/2003/role/presentationRef
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Reference 10: http://www.xbrl.org/2003/role/presentationRef
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Reference 11: http://www.xbrl.org/2003/role/presentationRef
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Reference 12: http://www.xbrl.org/2003/role/presentationRef
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Reference 13: http://www.xbrl.org/2003/role/presentationRef
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Reference 14: http://www.xbrl.org/2003/role/presentationRef
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Selected Quarterly Financial Data (Unaudited)

Subsequent Events

12 Months Ended

Oct. 31, 2013

Subsequent Events

17. SUBSEQUENT EVENTS

On December 11, 2013, we entered into an amendment to increase the size of our Facility from $650.0 million to $800.0 million and extend the maturity date to December 11, 2018. In connection with this amendment, the pricing for standby letters of credit fees can be reduced based upon certain threshold restrictions. Additionally, our commitment fee on the average daily unused portion of our Facility decreased by 0.025%.

Selected Quarterly Financial Data (Unaudited)

12 Months Ended

Oct. 31, 2013

18. SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)


	Fiscal Quarter
(in thousands, except per share amounts)	First		Second		Third		Fourth
Year ended October 31, 2013
Revenues	$	1,182,123	$	1,173,617	$	1,216,768	$	1,236,773
Gross profit		114,244		125,404		121,002		135,202
Net income		13,382		19,274		16,076		24,168
Net income per common share—Basic		0.25		0.35		0.29		0.44
Net income per common share—Diluted		0.24		0.35		0.29		0.43

Year ended October 31, 2012
Revenues	$	1,073,785	$	1,057,244	$	1,079,235	$	1,090,001
Gross profit		107,365		109,328		107,607		121,585
Net income		10,630		11,712		12,577		27,663
Net income per common share—Basic		0.20		0.22		0.23		0.50
Net income per common share—Diluted		0.20		0.21		0.23		0.50

Schedule II-Valuation and Qualifying Accounts

12 Months Ended

Oct. 31, 2013

Schedule II-Valuation and Qualifying Accounts

SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS


(in thousands)	Balance Beginning of Year		Acquisitions		Charges to Costs and Expenses		Write-offs Net of Recoveries		Balance End of Year
Accounts receivable allowances
Years ended October 31,
2013	$	11,125		—		21,025		(21,933)	$	10,217
2012		13,485		—		14,628		(16,988)		11,125
2011		10,672		3,994		20,396		(21,577)		13,485

Basis of Presentation and Significant Accounting Policies (Policies)

12 Months Ended

Oct. 31, 2013

Basis of Presentation

Basis of Presentation

Principles of Consolidation

Principles of Consolidation

Use of Estimates

Use of Estimates

Cash and Cash Equivalents

Cash and Cash Equivalents

Allowance for Doubtful Accounts

Allowance for Doubtful Accounts

Investments in Unconsolidated Affiliates

Investments in Unconsolidated Affiliates

Investments in Auction Rate Securities

Investments in Auction Rate Securities

Property, Plant and Equipment

Property, Plant and Equipment



		Years
Computer equipment and software		3 - 5
Machinery and other equipment		3 - 5
Buildings		25 - 40
Furniture and fixtures		5
Transportation equipment		1.5 - 10

Repairs and maintenance are charged directly to expense as they are incurred. Major renewals or replacements that substantially extend the useful life of an asset are capitalized and depreciated.

When assets are sold or retired, their cost and accumulated depreciation are removed from the accounts, and any gain or loss is reflected in the consolidated financial statements.

Leases

Leases

We may also be required to make additional payments to reimburse the lessors for operating expenses such as real estate taxes, maintenance, utilities, and insurance, which are expensed as incurred.

Impairment of Long-Lived Assets and Costs Associated With Exit Activities

Impairment of Long-Lived Assets and Costs Associated With Exit Activities

Other Intangible Assets

Other Intangible Assets

Fair Value of Financial Instruments

Goodwill

Fair Value of Financial Instruments

Level 1 – Quoted prices for identical assets or liabilities in active markets;

Level 3 – Unobservable inputs for the asset or liability.

Other Accrued Liabilities

Acquisitions

Other Accrued Liabilities

Other accrued liabilities as of October 31, 2013 and 2012 primarily consist of employee benefits, dividends payable, loss contingencies, and rent payable.

Insurance Reserves

Insurance Reserves

Revenue Recognition

Revenue Recognition

Monthly Fixed-Price Arrangements

Cost-Plus Arrangements

Transaction-Price Arrangements

Transaction-price arrangements are agreements in which the clients are billed for each transaction performed on a monthly basis (i.e., wheelchair passengers served, aircrafts cleaned).

Tag Services

Fixed-Price Repair and Refurbishment Arrangements

Franchise Revenue

Parking Reimbursement

Sales Allowance

Sales Allowance

Advertising

Advertising

Share-Based Compensation

Share-Based Compensation

Taxes Collected from Clients and Remitted to Governmental Agencies

Taxes Collected from Clients and Remitted to Governmental Agencies

We record taxes on client transactions due to governmental agencies as receivables and liabilities on the consolidated balance sheets.

Income Taxes

Income Taxes

Net Income Per Common Share

Net Income Per Common Share

Contingencies and Litigation

Contingencies and Litigation

Recent Accounting Pronouncements

Recent Accounting Pronouncements

Basis of Presentation and Significant Accounting Policies (Tables)

12 Months Ended

Oct. 31, 2013

Segments and Their Activities

Our segments and their activities are as follows:


Segment		Activities
Janitorial		Provides a wide range of essential janitorial services for a variety of client facilities, including airports and other transportation centers, commercial office buildings, educational institutions, government buildings, health facilities, industrial buildings, retail stores, shopping centers, stadiums and arenas, and warehouses.

Facility Services		Provides onsite mechanical engineering and technical services and solutions for facilities and infrastructure systems for a variety of client facilities, including airports and other transportation centers, commercial infrastructure, corporate office buildings, data centers, educational institutions, high technology manufacturing facilities, museums, resorts, and shopping centers.

Parking		Provides parking and transportation services for clients at many facilities, including airports and other transportation centers, educational institutions, health facilities, hotels, municipalities, office buildings, retail centers, and stadiums and arenas.

Security		Provides security services for clients in a wide range of facilities, including Class “A” high rise, commercial, health, industrial, petro-chemical, residential, and retail facilities. Security services include staffing of security officers, mobile patrol services, investigative services, electronic monitoring of fire and life safety systems and access control devices, and security consulting services.

Building & Energy Solutions		Provides heating, ventilation, air-conditioning, electrical, lighting and other general maintenance and repair services. These services include preventative maintenance, retro-commissioning, installations, retrofits and upgrades, environmental services, systems start-ups, performance testing, energy audits, and bundled energy solutions for a wide variety of clients in both the private and public sectors.

		This segment also provides support to U.S. Government entities for specialty service solutions, such as military base operations, leadership development, education and training, energy efficiency management, medical support services, and construction management.

		This segment also includes our franchised operations under the Linc Network, TEGG, and CurrentSAFE brands, which provide mechanical and electrical preventive and predictive maintenance solutions. Our GreenHomes America brand provides home energy efficiency solutions. The operations of the recently acquired HHA Services, Inc. (“HHA”) business, and the acquisition of certain assets and liabilities of Calvert-Jones Company, Inc. (“Calvert-Jones”), and BEST Infrared Services, Inc. (“BEST”) are also included within this segment.

Other		Air Serv provides facility solutions services to clients in our aviation vertical related to passenger assistance, including wheelchair operations, aircraft cabin cleaning, janitorial services, shuttle bus operations, and access control, among others. Air Serv also includes certain assets and certain liabilities of Blackjack Promotions Limited (“Blackjack”), which was acquired on August 1, 2013.

Estimated Useful Lives of Property, Plant and Equipment

Depreciation and amortization is determined for financial reporting purposes by using the straight-line method over the following estimated useful lives:



		Years
Computer equipment and software		3 - 5
Machinery and other equipment		3 - 5
Buildings		25 - 40
Furniture and fixtures		5
Transportation equipment		1.5 - 10

Net Income Per Common Share (Tables)

12 Months Ended

Oct. 31, 2013

Calculations of Basic and Diluted Net Income Per Common Share

The calculations of basic and diluted net income per common share are as follows:


	Years Ended October 31,
(in thousands, except per share amounts)	2013		2012		2011
Income from continuing operations	$	72,900	$	62,718	$	68,698
Loss from discontinued operations, net of taxes		—		(136)		(194)

Net income	$	72,900	$	62,582	$	68,504

Weighted-average common and common equivalent shares outstanding—Basic		54,877		53,987		53,121
Effect of dilutive securities:
RSUs		473		369		293
Performance shares		403		281		221
Stock options		314		277		468

Weighted-average common and common equivalent shares outstanding—Diluted		56,067		54,914		54,103

Net income per common share
Basic		1.33		1.16		1.29
Diluted		1.30		1.14		1.27

Antidilutive Securities Excluded from Computation of Earnings Per Share

The diluted net income per common share excludes certain stock options, performance shares, and RSUs, since the effect of including these awards would have been anti-dilutive as follows:


	Years Ended October 31,
(in thousands)	2013		2012		2011
Stock options		765		1,317		879
Performance shares		19		—		17
RSUs		13		90		60

Acquisitions (Tables)

12 Months Ended

Oct. 31, 2013

Final Purchase Price and Related Allocations


(in thousands)	Air Serv		HHA		Calvert-Jones		Blackjack		BEST		Total
Purchase price:
Cash consideration	$	162,881	$	33,680	$	6,055	$	5,286	$	2,600	$	210,502
Fair value of contingent consideration liability		—		—		—		—		1,642		1,642
Holdback liability		—		—		—		—		400		400

Total consideration	$	162,881	$	33,680	$	6,055	$	5,286	$	4,642	$	212,544


Allocated to:
Other current and noncurrent assets	$	68,915	$	5,403	$	1,750	$	4,635	$	1,565	$	82,268
Property, plant and equipment		16,658		123		49		261		490		17,581
Other intangible assets		44,610		15,000		2,600		870		1,430		64,510
Goodwill ⁽¹⁾		89,271		23,796		4,021		1,968		1,607		120,663

Total assets acquired		219,454		44,322		8,420		7,734		5,092		285,022
Liabilities assumed		(56,573)		(10,642)		(2,365)		(2,448)		(450)		(72,478)

Net assets acquired	$	162,881	$	33,680	$	6,055	$	5,286	$	4,642	$	212,544

(1) The total amount of goodwill that is deductible for tax purposes is $18.4 million.

Weighted-Average Useful Lives of Acquired Other Intangible Assets


Air Serv	HHA	Calvert-Jones	Blackjack	BEST
14	13	12	11	9

Unaudited Pro Forma Financial Information

The unaudited pro forma financial information for the year ended October 31, 2011 has not been provided since the amounts are not significantly different from actual results.


(in thousands, except per share data)	Year Ended October 31, 2010
Revenues	$	4,062,610
Operating profit		111,788
Net income	$	62,109
Net income per common share
Basic	$	1.19
Diluted	$	1.17

TEGG

Final Purchase Price and Related Allocations

The final purchase price and related allocations are summarized as follows:


(in thousands)
Purchase price:

Total consideration	$	5,667

Allocated to:
Other current and noncurrent assets	$	3,408
Other intangible assets		2,200
Goodwill		1,988

Total assets acquired		7,596
Liabilities assumed		(1,929)

Net assets acquired	$	5,667

Linc

Final Purchase Price and Related Allocations

The final purchase price and related allocations are summarized as follows:


(in thousands)
Purchase price:

Total consideration	$	298,720

Allocated to:
Other current and noncurrent assets	$	139,720
Property, plant and equipment		9,462
Other intangible assets		87,000
Goodwill		154,487

Total assets acquired		390,669
Liabilities assumed		(91,949)

Net assets acquired	$	298,720

Fair Value of Financial Instruments (Tables)

12 Months Ended

Oct. 31, 2013

Fair Value of Financial Instruments


		October 31, 2013				October 31, 2012
(in thousands)	Fair Value Hierarchy	Carrying Amount		Fair Value		Carrying Amount		Fair Value

Financial assets measured at fair value on a recurring basis

Assets held in funded deferred compensation plan ⁽¹⁾	1	$	5,359	$	5,359	$	5,029	$	5,029

Investments in auction rate securities ⁽²⁾	3		12,994		12,994		17,780		17,780

Interest rate swaps ⁽³⁾	2		4		4		—		—


			18,357		18,357		22,809		22,809


Other select financial assets

Cash and cash equivalents ⁽⁴⁾	1		32,639		32,639		43,459		43,459

Insurance deposits ⁽⁵⁾	1		28,466		28,466		31,720		31,720


Total		$	79,462	$	79,462	$	97,988	$	97,988


Financial liabilities measured at fair value on a recurring basis

Interest rate swap ⁽³⁾	2	$	154	$	154	$	214	$	214

Contingent consideration liability ⁽⁶⁾	3		1,642		1,642		—		—

			1,796		1,796		214		214


Other select financial liability

Line of credit ⁽⁷⁾	2		314,870		314,870		215,000		215,000


Total		$	316,666	$	316,666	$	215,214	$	215,214

(4) Cash and cash equivalents are stated at nominal value, which equals fair value.

Auction Rate Securities (Tables)

12 Months Ended

Oct. 31, 2013

Significant Assumptions Used to Determine Fair Value of Auction Rate Securities

The following table presents the significant assumptions used to determine the fair values of our auction rate securities at October 31, 2013 and 2012:


Assumption	October 31, 2013	October 31, 2012
Discount rates	L + 0.33% - L + 3.01%	L + 1.37% - L + 6.86%
Yields	2.15%, L + 2.00%	2.15%, L + 2.00% - L + 3.50%
Average expected lives	4 - 10 years	4 - 10 years

L - One Month LIBOR

Changes in Cost Basis and Fair Value of Auction Rate Securities

The following tables present the changes in the cost basis and fair value of our auction rate securities as of October 31, 2013 and 2012:


(in thousands)	Amortized Cost Basis		Fair Value (Level 3)
Balance at November 1, 2012	$	17,994	$	17,780
Unrealized gains recorded in AOCL		—		214
Redemption of security by issuer		(5,000)		(5,000)

Balance at October 31, 2013	$	12,994	$	12,994


(in thousands)	Amortized Cost Basis		Fair Value (Level 3)
Balance at November 1, 2011	$	18,307	$	15,670
Unrealized gains recorded in AOCL		—		2,110
Other-than-temporary credit loss recognized in earnings		(313)		—

Balance at October 31, 2012	$	17,994	$	17,780

Property, Plant and Equipment (Tables)

12 Months Ended

Oct. 31, 2013

Property, Plant and Equipment

Property, plant and equipment at October 31, 2013 and 2012 consisted of the following:


(in thousands)	2013		2012
Computer equipment and software	$	83,853	$	73,309
Machinery and other equipment		60,949		49,236
Leasehold improvements		23,244		20,266
Buildings		11,697		12,046
Furniture and fixtures		9,844		8,355
Transportation equipment		13,639		2,907
Land		1,507		1,561

		204,733		167,680
Less: Accumulated depreciation		127,492		107,771

Total	$	77,241	$	59,909

Goodwill and Other Intangibles Assets (Tables)

12 Months Ended

Oct. 31, 2013

Changes in Carrying Amounts of Goodwill by Segment

The following table shows the changes in the carrying amounts of goodwill by segment:


(in thousands)	Janitorial		Facility Services ⁽¹⁾		Parking		Security		Building & Energy Solutions ⁽¹⁾		Other		Total
Balance at October 31, 2011	$	469,231	$	72,648	$	69,168	$	49,938	$	89,887	$	—	$	750,872
Acquisitions ⁽²⁾		—		—		—		—		1,937		—		1,937
Other		448		—		—		—		(1,647)		—		(1,199)

Balance at October 31, 2012	$	469,679	$	72,648	$	69,168	$	49,938	$	90,177	$	—	$	751,610
Acquisitions ⁽²⁾		—		—		—		—		29,475		91,239		120,714
Foreign Currency Translation		(39)		—		—		—		—		111		72

Balance at October 31, 2013	$	469,640	$	72,648	$	69,168	$	49,938	$	119,652	$	91,350	$	872,396

(2) Goodwill related to acquisitions is discussed in Note 4, “Acquisitions.”

Other Intangible Assets, Net

The following table summarizes other intangible assets, net, by major asset class, at October 31, 2013 and 2012:


	October 31, 2013						October 31, 2012

(in thousands)	Gross Carrying Amount		Accumulated Amortization		Total		Gross Carrying Amount		Accumulated Amortization		Total

Customer contracts and relationships	$	253,810	$	(112,095)	$	141,715	$	200,377	$	(92,605)	$	107,772

Trademarks and trade names		4,220		(2,204)		2,016		1,500		(678)		822

Contract rights and other		1,832		(1,162)		670		1,746		(1,202)		544


Total	$	259,862	$	(115,461)	$	144,401	$	203,623	$	(94,485)	$	109,138

Estimated Annual Amortization Expense

The following table summarizes the estimated annual amortization expense for each of the next five fiscal years for our total amortizable intangible assets:



(in thousands)	2014		2015		2016		2017		2018		Total

Estimated amortization expense	$	26,781	$	22,590	$	19,739	$	17,096	$	14,480	$	100,686

Insurance (Tables)

12 Months Ended

Oct. 31, 2013

Standby Letters of Credit, Surety Bonds and Restricted Insurance Deposits Outstanding to Collateralize Self-Insurance Obligations

We had the following standby letters of credit, surety bonds, and restricted insurance deposits outstanding at October 31, 2013 and 2012, to collateralize our self-insurance obligations:


	October 31,
(in thousands)	2013		2012
Standby letters of credit	$	97,650	$	104,968
Surety bonds		40,538		34,933
Restricted insurance deposits		28,466		31,720

Total	$	166,654	$	171,621

Line of Credit (Tables)

12 Months Ended

Oct. 31, 2013

Interest Rate Swap Contracts on Financial Statements

The following tables set forth the effect of our interest rate swap contracts on the Financial Statements for the years ended October 31, 2013 and 2012:


(in thousands)	Amount of loss recognized in AOCL on derivative (effective portion)
	Year Ended October 31,
Derivatives designated as cash flow hedging relationships	2013		2012

Interest rate swaps	$	381	$	125

(in thousands)	Amount of loss reclassified from AOCL into income (effective portion)
	Year Ended October 31,
Location of loss reclassified from AOCL into income	2013		2012

Interest expense	$	445	$	164

Employee Benefit Plans (Tables)

12 Months Ended

Oct. 31, 2013

Significant Components of Benefit Obligation and Net Obligation Recognized in Financial Statements

The significant components of the above mentioned plans as of and for the years ended October 31, 2013 and 2012 are summarized as follows:


	Defined Benefit Plans at October 31,				Postretirement Benefit Plan at October 31,
(in thousands)	2013		2012		2013		2012
Change in benefit obligation
Benefit obligation at beginning of year	$	12,714	$	12,075	$	5,836	$	5,595
Service cost		—		48		13		12
Interest cost		399		495		203		246
Actuarial losses (gains)		181		1,233		(508)		322
Benefits and expenses paid		(1,056)		(1,137)		(129)		(339)

Benefit obligation at end of year	$	12,238	$	12,714	$	5,415	$	5,836


Change in plan assets*
Fair value of plan assets at beginning of year	$	6,654	$	5,917	$	—	$	—
Actual return on plan assets		758		384		—		—
Employer contributions		1,316		1,490		129		339
Benefits and expenses paid		(1,056)		(1,137)		(129)		(339)

Fair value of plan assets at end of year	$	7,672	$	6,654	$	—	$	—



Unfunded status at end of year	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)


Current liabilities	$	(791)	$	(1,288)	$	(435)	$	(250)
Non-current liabilities		(3,775)		(4,772)		(4,980)		(5,586)

Net obligation	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)


Total affecting retained earnings	$	(1,385)	$	(2,535)	$	(5,350)	$	(5,232)
Amount recognized in AOCL		(3,181)		(3,525)		(65)		(604)

Net obligation	$	(4,566)	$	(6,060)	$	(5,415)	$	(5,836)

* Amounts relate to the OneSource Pension Plan, which is the only defined benefit pension plan funded by us.

Components of Net Periodic Benefit Cost of Defined Benefit Plans and Postretirement Benefit Plans

The components of net periodic benefit cost of the defined benefit and other postretirement benefit plans for the years ended October 31, 2013, 2012, and 2011 were as follows:


(in thousands)	2013		2012		2011
Defined Benefit Plans
Service cost	$	—	$	48	$	46
Interest		399		495		569
Expected return on assets		(410)		(486)		(373)
Amortization of actuarial loss		134		97		114
Settlement loss recognized		43		107		126

Net expense	$	166	$	261	$	482

Postretirement Benefit Plans
Service cost	$	13	$	12	$	13
Interest		203		246		256
Settlement loss recognized		27		—		—
Amortization of actuarial loss		4		—		—

Net expense	$	247	$	258	$	269

Weighted Average Assumptions Used to Determine Benefit Obligations and Net Periodic Benefit Cost

The weighted average assumptions used to determine benefit obligations and net periodic benefit cost for the years ended October 31, 2013, 2012, and 2011 were as follows:

Defined Benefit Plans

Postretirement Benefit Plan

2013

2012

2011

2013

2012

2011

Assumptions to measure net

periodic benefit cost ⁽¹⁾

Discount rate

2.84% – 3.50%

4.12% – 4.51%

4.50% – 4.98%

3.15% – 3.58%

4.04% – 4.56%

4.31% – 5.02%

Rate of compensation increase

3.50%

Rate of return on plan assets**

6.00%

8.00%

N/A*

Assumptions used to

determine benefit obligations ⁽²⁾

Discount rate

3.58% – 4.28%

2.84% – 3.50%

4.12% – 4.51%

4.13% – 4.43%

3.15% – 3.58%

4.04% – 4.56%

Rate of compensation increase

3.50%

*	Not Applicable

**	Relates to the OneSource Pension Plan

(1)	Determined as of beginning of year

(2)	Determined as of end of year

Summary of Assumed Health Care Cost Trend Rates Relating to OneSource PRM Plan

Assumed health care cost trend rates relating to our OneSource PRM Plan are as follows:


	Postretirement Benefit Plan
	2013	2012	2011
Health care trend rate assumed for next year	7.40%	7.60%	7.80%
Rate to which the cost trend is assumed to decline (ultimate trend rate)	4.50%	4.50%	4.50%
Year the rate reaches the ultimate trend rate	2029	2029	2029

Expected Future Benefit Payments

The expected future benefit payments were calculated using the same assumptions used to measure our benefit obligation as of October 31, 2013. This expectation is based upon expected future service.


(in thousands)	Defined Benefit Plans		Postretirement Benefit Plan
October 31, 2014	$	1,386	$	435
October 31, 2015		988		248
October 31, 2016		787		265
October 31, 2017		770		282
October 31, 2018		788		297
2019 through 2023		4,079		1,696

Pension Plans

For plans that are not individually significant to us, the total amount of contributions is presented in the aggregate.

(in thousands)

Pension Protection Act Zone Status

FIP/RP Status

Contributions by the Company

Surcharge
Imposed

Expiration

Dates of

Collective
Bargaining
Agreements

Pension Fund

EIN/PN

2013

2012

Pending/
Implemented

2013

2012

2011

Building Service 32BJ Pension

Fund

13-1879376
/ 001

Red

6/30/2014

Red

6/30/2013

Implemented

13,755

14,636

13,840

Yes

4/20/2014

and

12/31/2015

Central Pension Fund of the

IUOE & Participating

Employers

36-6052390
/001

Green

1/31/2013

Green

1/31/2012

N/A*

9,663

9,176

8,339

N/A*

1/31/2014—

12/31/2016

Local 25 SEIU & Participating

Employers Pension Trust

36-6486542
/ 001

Green

9/30/2012

Green

9/30/2011

N/A*

7,398

7,453

7,059

N/A*

4/5/2015

S.E.I.U. National Industry

Pension Fund

52-6148540
/ 001

Red

12/31/2012

Red

12/31/2011

Implemented

5,343

4,275

3,943

Yes

12/31/2014—

6/30/2016

IUOE Stationary Engineers

Local 39 Pension Fund

94-6118939
/ 001

Green

12/31/2012

Green
12/31/2011

N/A*

5,226

5,342

6,972

N/A*

8/31/2017

Local 68 Engineers Union

Pension Plan

51-0176618
/ 001

Green

6/30/2012

Green

6/30/2011

N/A*

3,249

3,426

3,435

N/A*

4/30/2014—

4/30/2016

Service Employees

International Union Local 32BJ,

District 36 Building Operators

Pension Trust Fund

23-6546776
/ 001

Yellow

12/31/2013

Yellow

12/31/2012

Implemented

1,989

2,175

2,414

N/A*

10/15/2015

IUOE Local 30 Pension Fund

51-6045848
/ 001

Green
12/31/2012

Green
12/31/2011

N/A*

1,521

1,632

1,495

N/A*

2/28/2014—

4/30/2016

Other Plans

11,597

11,439

10,383

Total Contributions

59,741

59,554

57,880

Not applicable

We were listed in the Forms 5500 of the following plans as providing more than 5 percent of total contributions for the plan years presented below.


Pension Fund		Contributions to the plan exceeded more than 5% of total contributions (as of the Plan’s year end)
Building Service 32BJ Pension Fund		6/30/2012 and 6/30/2011
Local 25 SEIU & Participating Employers Pension Trust		9/30/2012, 9/30/2011, and 9/30/2010
IUOE Stationary Engineers Local 39 Pension Fund		12/31/2012, 12/31/2011, and 12/31/2010
S.E.I.U. National Industry Pension Fund		12/31/2012
Service Employees International Union Local 32BJ, District 36 Building Operators Pension Trust Fund		12/31/2012, 12/31/2011, and 12/31/2010
IUOE Local 30 Pension Fund		12/31/2012, 12/31/2011, and 12/31/2010
Massachusetts Service Employees Pension Fund *		12/31/2012, 12/31/2011, and 12/31/2010
Building Service Pension Plan *		4/30/2012, 4/30/2011, and 4/30/2010
Local 210’s Pension Plan *		12/31/2012
Contract Cleaners Service Employees’ Pension Plan *		12/31/2012, 12/31/2011, and 12/31/2010
Local 1102 Amalgamated Pension Fund *		12/31/2012 and 12/31/2011
Teamsters Local 617 Pension Fund *		2/29/2012, 2/28/2011, and 2/28/2010

* These plans are not separately listed in our multiemployer table as they represent an insignificant portion of our total multiemployer pension plan contributions.

Target Allocation and Asset Allocation

Summary of OneSource Pension Plan

The target allocation ranges and asset allocations for the year ended October 31, 2013 were:


	Target Allocation	Percentage of Plan Assets
Asset Category	2013	2013
U.S. Equity	43%-63%	40%
Fixed Income	27%-47%	27%
International Equity	0%-20%	8%
Cash	—%	25%

Plan Assets

Summary of OneSource Pension Plan


	October 31,
(in thousands)	2013		2012
Cash and cash equivalents	$	1,909	$	1,716
Equity
Large-Cap Growth		1,534		1,260
Large-Cap Value		803		727
Small/Mid-Cap Growth		495		334
Small/Mid-Cap Value		184		163
International Equity		631		558
Equities Blend		23		53
Fixed Income
Long-Term Bond		750		777
Intermediate Bond		660		503
Short-Term Bond		552		541
Fixed Income Blend		119		16
Other		12		6

	$	7,672	$	6,654

Commitments and Contingencies (Tables)

12 Months Ended

Oct. 31, 2013

Future Minimum Lease Commitments


(in thousands)
October 31, 2014	$	70,268
October 31, 2015		49,719
October 31, 2016		32,222
October 31, 2017		25,762
October 31, 2018		18,917
Thereafter		32,752

Total minimum lease commitments	$	229,640

Rental Expense for Continuing Operations

Rental expense for continuing operations for the years ended October 31, 2013, 2012, and 2011 is included below:


(in thousands)	2013		2012		2011
Minimum rentals	$	103,952	$	101,475	$	101,640
Contingent rentals		30,225		32,497		31,767

Total	$	134,177	$	133,972	$	133,407

Share-Based Compensation Plans (Tables)

12 Months Ended

Oct. 31, 2013

Summary of Total Compensation Expense and Related Income Tax Benefit in Connection with Share-Based Compensation Plans

The following table summarizes our total compensation expense and related income tax benefit in connection with our share-based compensation plans for the years ended October 31, 2013, 2012, and 2011. Share-based compensation expense is recorded in selling, general and administrative expenses.


	Years Ended October 31,
(in thousands)	2013		2012		2011
Share-based compensation expense before income taxes	$	13,282	$	10,236	$	9,191
Income tax benefit		(5,512)		(4,247)		(3,805)

	$	7,770	$	5,989	$	5,386

Assumptions Used in Option Valuation Model

The assumptions used in the option valuation model for the years ended October 31, 2013, 2012, and 2011 are shown in the table below:


2013			2012		2011
Expected life from the date of grant		5.37 years		5.6 years		5.6 years
Expected stock price volatility		38.8%		41.6%		39.2% – 40.4%
Expected dividend yield		2.4%		3.0%		2.3% – 2.6%
Risk-free interest rate		1.8%		0.8%		1.0% – 2.1%
Weighted average fair value of option grants	$	7.52	$	5.25	$	6.52

RSU Activity

RSU activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted-Average Grant Date Fair Value per Share
Outstanding at November 1, 2012		1,231	$	19.74
Granted		478		24.91
Issued (including 90 shares withheld for income taxes)		(267)		19.14
Forfeited or expired		(73)		19.28

Outstanding at October 31, 2013		1,369	$	21.66

Vested at October 31, 2013		267	$	19.14

Performance Share Activity

Performance share activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted-Average Grant Date Fair Value per Share
Outstanding at November 1, 2012		698	$	22.99
Granted		479		20.46
Issued (including 45 shares withheld for income taxes)		(115)		18.97
Change in units based on performance		(130)		22.60
Forfeited		(33)		22.87

Outstanding at October 31, 2013		899	$	22.31

Vested at October 31, 2013		115	$	18.97

Stock options

Stock Option Activity

Stock option activity during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted- Average Exercise Price per Share		Weighted- Average Remaining Contractual Term (in years)		Aggregate Intrinsic Value (in thousands)
Outstanding at November 1, 2012		1,693	$	20.68
Granted		234		25.30
Forfeited or expired		(14)		19.89
Exercised		(351)		19.80

Outstanding at October 31, 2013		1,562	$	21.57		4.30	$	9,277

Vested and exercisable at October 31, 2013		565	$	20.22		3.01	$	4,124

Age-Vested, Time-Vested, Price-Vested

Stock Option Activity

The combined plan activity for the Prior Plans during the year ended October 31, 2013 is summarized below:


	Number of Shares (in thousands)		Weighted- Average Exercise Price per Share		Weighted- Average Remaining Contractual Term (in years)		Aggregate Intrinsic Value (in thousands)
Outstanding at November 1, 2012		1,117	$	13.80 – $19.61
Exercised		(298)		15.04 – 18.30
Forfeited or expired		(34)		15.94 – 20.12

Outstanding at October 31, 2013		785	$	13.66 – $20.60		1.60 – 41.17	$	8,005

Vested and exercisable at October 31, 2013		564	$	11.94 – $20.60		1.60 – 45.44	$	5,104

Income Taxes (Tables)

12 Months Ended

Oct. 31, 2013

Components of Income Before Income Taxes and Provision for Income Taxes

The components of income before income taxes and the provision for income taxes consisted of the following for the years ended October 31, 2013, 2012, and 2011.


(in thousands)	2013		2012		2011
*Current:*
Federal	$	15,331	$	9,700	$	5,539
State		10,960		10,459		7,147
Foreign		785		—		67
*Deferred:*
Federal		10,007		11,047		21,642
State		2,469		(1,275)		2,585

	$	39,552	$	29,931	$	36,980

Difference Between U.S. Statutory Tax Rate and Effective Income Tax Rate

The difference between the U.S. statutory tax rate and our effective income tax rate consisted of the following for the years ended October 31, 2013, 2012, and 2011.



	2013		2012		2011
Tax rate reconciliation:
Statutory rate		35.0%		35.0%		35.0%
State and local income taxes, net of federal tax benefit		6.5%		6.5%		6.3%
Federal and state tax credits		(8.6)%		(5.5)%		(5.1)%
Impact of change in state tax rate		0.5%		1.2%		(0.4)%
Tax liabilities no longer required		(1.4)%		(7.2)%		(4.0)%
Nondeductible expenses and other, net		3.2%		2.3%		3.2%

Annual tax rate		35.2%		32.3%		35.0%

Components of Deferred Tax Assets and Liabilities

As of October 31, 2013 and 2012, the components of our deferred tax assets and liabilities were as follows:


(in thousands)	2013		2012

Deferred tax assets:
Self-insurance claims (net of recoverables)	$	114,919	$	109,516
Deferred and other compensation		33,590		30,221
Accounts receivable allowances		3,857		3,967
Settlement liabilities		638		3,288
Other accruals		2,337		2,877
Other comprehensive income		1,394		1,862
State taxes		696		727
State net operating loss carryforwards		8,083		8,596
Tax credits		6,048		7,802
Other		1,019		3,019

		172,581		171,875
Valuation allowance		(6,215)		(6,026)

Total deferred tax assets		166,366		165,849

Deferred tax liabilities:
Property, plant and equipment		(5,512)		(2,767)
Goodwill and other acquired intangibles		(126,877)		(101,801)

Total deferred tax liabilities		(132,389)		(104,568)

Net deferred tax assets	$	33,977	$	61,281

Changes to Deferred Tax Asset Valuation Allowance

Changes to the deferred tax asset valuation allowance for the years ended October 31, 2013, 2012, and 2011 were as follows:


(in thousands)	2013		2012		2011
Valuation allowance at the beginning of the year	$	6,026	$	5,784	$	6,290
Acquisition of Linc		—		—		290
Other, net		189		242		(796)

Valuation allowance at the end of the year	$	6,215	$	6,026	$	5,784

Reconciliation of Total Unrecognized Tax Benefits

The following is a reconciliation of our total unrecognized tax benefits as of October 31, 2013 and 2012:


(in thousands)	2013		2012
Balance at beginning of year	$	88,448	$	95,956
Additions for tax positions related to the current year		1,635		590
Reductions for tax positions related to the current year		(589)		—
Additions for tax positions related to prior years		631		865
Reductions for tax positions related to prior years		(107)		(7,328)
Reductions for expiration of statute of limitations		(1,479)		(66)
Settlements		(929)		(1,569)

Balance as of October 31	$	87,610	$	88,448

Segment and Geographic Information (Tables)

12 Months Ended

Oct. 31, 2013

Reportable Operating Segments

Financial information for each reportable segment is summarized below:


	Years Ended October 31,
(in thousands)	2013		2012		2011
Revenues:
Janitorial	$	2,465,312	$	2,394,344	$	2,380,195
Facility Services		609,435		576,136		553,295
Parking		609,082		615,132		615,679
Security		381,472		365,926		350,377
Building & Energy Solutions		401,536		348,279		346,086
Other		341,516		—		—
Corporate		928		448		1,210

	$	4,809,281	$	4,300,265	$	4,246,842

Operating profit:
Janitorial	$	134,600	$	135,967	$	140,621
Facility Services		27,431		23,083		24,876
Parking		27,537		26,189		24,257
Security		12,943		7,835		7,968
Building & Energy Solutions		18,662		12,340		12,423
Other		12,606		—		—
Corporate		(108,579)		(105,390)		(88,662)
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions		(6,175)		(3,458)		(3,915)

		119,025		96,566		117,568

Other-than-temporary impairment credit losses on auction rate security recognized in earnings		—		(313)		—
Income from unconsolidated affiliates, net		6,319		6,395		3,915
Interest expense		(12,892)		(9,999)		(15,805)

Income from continuing operations before income taxes	$	112,452	$	92,649	$	105,678


Total assets: *
Janitorial	$	883,358	$	863,831	$	859,318
Facility Services		211,270		214,557		205,190
Parking		141,946		153,593		149,052
Security		112,699		111,293		111,304
Building & Energy Solutions		296,189		232,079		246,524
Other		236,117		—		—
Corporate		237,657		275,406		287,909

	$	2,119,236	$	1,850,759	$	1,859,297

* Excludes assets of discontinued operations of $0.4 million and $2.2 million as of October 31, 2012 and 2011, respectively.

Summary of Reportable Operating Segments


	Years Ended October 31,
(in thousands)	2013		2012		2011
Depreciation and amortization:
Janitorial	$	17,901	$	18,010	$	19,035
Facility Services		4,371		4,933		5,247
Parking		3,148		3,512		3,644
Security		1,036		1,218		1,441
Building & Energy Solutions		11,341		8,798		9,967
Other		11,588		—		—
Corporate		11,005		14,426		13,324

	$	60,390	$	50,897	$	52,658

Capital expenditures:
Janitorial	$	14,694	$	12,367	$	10,048
Facility Services		11		23		634
Parking		2,523		2,219		2,023
Security		173		203		141
Building & Energy Solutions		1,226		828		646
Other		2,402		—		—
Corporate		11,564		12,412		8,632

	$	32,593	$	28,052	$	22,124

Summary of Revenues by Geographic Region

Revenues by geographic region are summarized below based on the country in which the sale originated. Substantially all of our long-lived assets are related to United States operations.


	Years Ended October 31,
(in thousands)	2013		2012		2011
Revenues:
United States	$	4,710,821	$	4,253,793	$	4,198,937
All other countries		98,460		46,472		47,905

	$	4,809,281	$	4,300,265	$	4,246,842

Selected Quarterly Financial Data (Unaudited) (Tables)

12 Months Ended

Oct. 31, 2013

Selected Quarterly Financial Data


	Fiscal Quarter
(in thousands, except per share amounts)	First		Second		Third		Fourth
Year ended October 31, 2013
Revenues	$	1,182,123	$	1,173,617	$	1,216,768	$	1,236,773
Gross profit		114,244		125,404		121,002		135,202
Net income		13,382		19,274		16,076		24,168
Net income per common share—Basic		0.25		0.35		0.29		0.44
Net income per common share—Diluted		0.24		0.35		0.29		0.43

Year ended October 31, 2012
Revenues	$	1,073,785	$	1,057,244	$	1,079,235	$	1,090,001
Gross profit		107,365		109,328		107,607		121,585
Net income		10,630		11,712		12,577		27,663
Net income per common share—Basic		0.20		0.22		0.23		0.50
Net income per common share—Diluted		0.20		0.21		0.23		0.50

Basis of Presentation and Significant Accounting Policies - Additional Information (Detail)	12 Months Ended
	Oct. 31, 2013 USD ($) Customer	Oct. 31, 2012 USD ($) Customer	Oct. 31, 2011 USD ($) Customer
Basis of Presentation [Line Items]
Changes in reportable segments	As a result of this realignment, we have separated our previous Facility Solutions segment into two new reportable segments Facility Services and Building & Energy Solutions.
Number of client accounted for more than 10% of consolidated revenues \| Customer	0	0	0
Impairment loss	$ 0	$ 0	$ 0
Costs directly reimbursed from parking lot client	302,400,000	305,700,000	299,400,000
Advertising expense	$ 8,000,000	$ 5,900,000	$ 3,500,000
Minimum
Basis of Presentation [Line Items]
Equity method investment ownership percentage	20.00%
Maximum
Basis of Presentation [Line Items]
Equity method investment ownership percentage	50.00%

Segments and Their Activities (Detail)	12 Months Ended
Segments and Their Activities (Detail)	Oct. 31, 2013
Janitorial
Activities	Provides a wide range of essential janitorial services for a variety of client facilities, including airports and other transportation centers, commercial office buildings, educational institutions, government buildings, health facilities, industrial buildings, retail stores, shopping centers, stadiums and arenas, and warehouses.
Facility Services
Activities	Provides onsite mechanical engineering and technical services and solutions for facilities and infrastructure systems for a variety of client facilities, including airports and other transportation centers, commercial infrastructure, corporate office buildings, data centers, educational institutions, high technology manufacturing facilities, museums, resorts, and shopping centers.
Parking
Activities	Provides parking and transportation services for clients at many facilities, including airports and other transportation centers, educational institutions, health facilities, hotels, municipalities, office buildings, retail centers, and stadiums and arenas.
Security
Activities	Provides security services for clients in a wide range of facilities, including Class "A" high rise, commercial, health, industrial, petro-chemical, residential, and retail facilities. Security services include staffing of security officers, mobile patrol services, investigative services, electronic monitoring of fire and life safety systems and access control devices, and security consulting services.
Building & Energy Solutions
Activities	Provides heating, ventilation, air-conditioning, electrical, lighting and other general maintenance and repair services. These services include preventative maintenance, retro-commissioning, installations, retrofits and upgrades, environmental services, systems start-ups, performance testing, energy audits, and bundled energy solutions for a wide variety of clients in both the private and public sectors. This segment also provides support to U.S. Government entities for specialty service solutions, such as military base operations, leadership development, education and training, energy efficiency management, medical support services, and construction management. This segment also includes our franchised operations under the Linc Network, TEGG, and CurrentSAFE brands, which provide mechanical and electrical preventive and predictive maintenance solutions. Our GreenHomes America brand provides home energy efficiency solutions. The operations of the recently acquired HHA Services, Inc. ("HHA") business, and the acquisition of certain assets and liabilities of Calvert-Jones Company, Inc. ("Calvert-Jones"), and BEST Infrared Services, Inc. ("BEST") are also included within this segment.
Other
Activities	Air Serv provides facility solutions services to clients in our aviation vertical related to passenger assistance, including wheelchair operations, aircraft cabin cleaning, janitorial services, shuttle bus operations, and access control, among others. Air Serv also includes certain assets and certain liabilities of Blackjack Promotions Limited ("Blackjack"), which was acquired on August 1, 2013.

Estimated Useful Lives of Property, Plant and Equipment (Detail)	12 Months Ended
	Oct. 31, 2013
Computer equipment and software \| Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	3 years
Computer equipment and software \| Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	5 years
Machinery and other equipment \| Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	3 years
Machinery and other equipment \| Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	5 years
Buildings \| Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	25 years
Buildings \| Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	40 years
Furnitures and fixtures
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	5 years
Transportation equipment \| Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	1 year 6 months
Transportation equipment \| Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, estimated useful lives	10 years

Calculations of Basic and Diluted Net Income Per Common Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended								12 Months Ended
	Oct. 31, 2013	Jul. 31, 2013	Apr. 30, 2013	Jan. 31, 2013	Oct. 31, 2012	Jul. 31, 2012	Apr. 30, 2012	Jan. 31, 2012	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Schedule of Earnings Per Share, Basic and Diluted, by Common Class [Line Items]
Income from continuing operations									$ 72,900	$ 62,718	$ 68,698
Loss from discontinued operations, net of taxes										(136)	(194)
Net income	$ 24,168	$ 16,076	$ 19,274	$ 13,382	$ 27,663	$ 12,577	$ 11,712	$ 10,630	$ 72,900	$ 62,582	$ 68,504
Weighted-average common and common equivalent shares outstanding-Basic									54,877	53,987	53,121
Effect of dilutive securities:
Weighted-average common and common equivalent shares outstanding-Diluted									56,067	54,914	54,103
Net income per common share
Basic	$ 0.44	$ 0.29	$ 0.35	$ 0.25	$ 0.50	$ 0.23	$ 0.22	$ 0.20	$ 1.33	$ 1.16	$ 1.29
Diluted	$ 0.43	$ 0.29	$ 0.35	$ 0.24	$ 0.50	$ 0.23	$ 0.21	$ 0.20	$ 1.30	$ 1.14	$ 1.27
RSUs
Effect of dilutive securities:
Effect of dilutive securities									473	369	293
Performance shares
Effect of dilutive securities:
Effect of dilutive securities									403	281	221
Stock options
Effect of dilutive securities:
Effect of dilutive securities									314	277	468

Antidilutive Securities Excluded from Computation of Earnings Per Share (Detail) - shares shares in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	765	1,317	879
RSUs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	13	90	60
Performance shares
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	19		17

Acquisitions - Additional Information (Detail) - USD ($) $ in Thousands	1 Months Ended					12 Months Ended
	Sep. 30, 2013	Aug. 31, 2013	Nov. 30, 2012	May 31, 2012	Dec. 01, 2010	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011	Nov. 01, 2013	Jul. 31, 2013	Apr. 30, 2013
Business Acquisition [Line Items]
Life to date business acquisition entity transaction cost						$ 1,500
Direct acquisition cost						500
Goodwill expected to be deductible for income tax purposes						18,400
Customer Contracts
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets					14 years
Trademarks
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets					4 years
Air Serv
Business Acquisition [Line Items]
Business acquisition aggregate purchase price			$ 162,881
Business acquisition working capital adjustment											$ (4,100)
Business acquisition indemnification hold back amount			11,900
Revenues from acquired business						336,200
Operating profit from acquired business						$ 12,400
Business Acquisition, cost of acquired entity, cash paid			162,881
Fair value of accounts receivables acquired			53,100
Uncollectable receivable amount			400
Air Serv \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets						14 years
HHA
Business Acquisition [Line Items]
Business acquisition aggregate purchase price			33,680
Business acquisition working capital adjustment										$ 600
Business acquisition indemnification hold back amount			1,400
Revenues from acquired business						$ 53,500
Operating profit from acquired business						$ 1,400
Business Acquisition, cost of acquired entity, cash paid			33,680
Fair value of accounts receivables acquired			3,200
HHA \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets						13 years
Calvert-Jones
Business Acquisition [Line Items]
Business acquisition aggregate purchase price			6,055
Revenues from acquired business						$ 18,400
Operating profit from acquired business						$ 1,000
Business Acquisition, cost of acquired entity, cash paid			6,055
Fair value of accounts receivables acquired			$ 1,400
Calvert-Jones \| Subsequent Event
Business Acquisition [Line Items]
Business acquisition working capital adjustment									$ 200
Calvert-Jones \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets						12 years
Blackjack
Business Acquisition [Line Items]
Business acquisition aggregate purchase price		$ 5,286
Revenues from acquired business						$ 5,300
Operating profit from acquired business						$ 200
Business Acquisition, cost of acquired entity, cash paid		5,286
Fair value of accounts receivables acquired		$ 4,400
Blackjack \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets						11 years
BEST
Business Acquisition [Line Items]
Business acquisition aggregate purchase price	$ 4,642
Revenues from acquired business						$ 1,100
Operating profit from acquired business						$ 0
Business Acquisition, cost of acquired entity, cash paid	2,600
Business acquisition indemnification hold back amount	400
Business acquisition, cost of acquired entity, contingent consideration	1,642
Deferred consideration estimate value, high	2,000
Fair value of accounts receivables acquired	$ 1,500
BEST \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets						9 years
TEGG
Business Acquisition [Line Items]
Business acquisition aggregate purchase price				$ 5,500
Business acquisition working capital adjustment							$ 100
Revenues from acquired business							3,900
Business Acquisition, cost of acquired entity, cash paid				$ 5,667
Direct acquisition cost							$ 200
Goodwill expected to be deductible for income tax purposes						$ 2,000
TEGG \| Other Identifiable Intangibles \| Customer Contracts And Relationships
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets							14 years
The Linc Group LLC
Business Acquisition [Line Items]
Business acquisition aggregate purchase price					$ 298,700
Revenues from acquired business								$ 512,900
Operating profit from acquired business								11,100
Business Acquisition, cost of acquired entity, cash paid					$ 298,720
Direct acquisition cost								$ 5,200
Goodwill expected to be deductible for income tax purposes						$ 144,100

Final Purchase Price and Related Allocations (Detail) - USD ($)
$ in Thousands

1 Months Ended

Oct. 31, 2013

Sep. 30, 2013

Aug. 31, 2013

Nov. 30, 2012

May 31, 2012

Dec. 01, 2010

Oct. 31, 2012

Oct. 31, 2011

$ 872,396

$ 751,610

$ 750,872

Air Serv

Cash consideration

$ 162,881

Total consideration

162,881

68,915

16,658

44,610

^[1]

89,271

219,454

(56,573)

162,881

33,680

33,680

5,403

123

15,000

^[1]

23,796

44,322

(10,642)

33,680

6,055

6,055

1,750

2,600

^[1]

4,021

8,420

(2,365)

$ 6,055

$ 5,286

5,286

4,635

261

870

^[1]

1,968

7,734

(2,448)

$ 5,286

Fair value of contingent consideration liability

$ 2,600

1,642

Holdback liability

400

Total consideration

4,642

1,565

490

1,430

^[1]

1,607

5,092

(450)

$ 4,642

$ 5,667

5,500

3,408

2,200

1,988

7,596

(1,929)

$ 5,667

$ 298,720

298,700

139,720

9,462

87,000

154,487

390,669

(91,949)

$ 298,720

Fair value of contingent consideration liability

210,502

1,642

Holdback liability

400

Total consideration

212,544

82,268

17,581

64,510

^[1]

120,663

285,022

Liabilities assumed

(72,478)

Net assets acquired

$ 212,544

[1]	The total amount of goodwill that is deductible for tax purposes is $18.4 million.

Final Purchase Price and Related Allocations (Parenthetical) (Detail) $ in Millions	Oct. 31, 2013 USD ($)
Business Acquisition [Line Items]
Goodwill, deductible for tax purposes	$ 18.4

Weighted-average Useful Lives of Acquired Other Intangible Assets (Detail) - Other Identifiable Intangibles - Customer Contracts And Relationships	12 Months Ended
	Oct. 31, 2013
Air Serv
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets	14 years
HHA
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets	13 years
Calvert-Jones
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets	12 years
Blackjack
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets	11 years
BEST
Business Acquisition [Line Items]
Weighted-average amortization period for the acquired intangible assets	9 years

Unaudited Pro Forma Financial Information (Detail) $ / shares in Units, $ in Thousands	12 Months Ended
	Oct. 31, 2010 USD ($) $ / shares
Business Acquisition, Pro Forma Information, Nonrecurring Adjustment [Line Items]
Revenues	$ 4,062,610
Operating profit	111,788
Net income	$ 62,109
Net income per common share
Basic \| $ / shares	$ 1.19
Diluted \| $ / shares	$ 1.17

Fair Value of Financial Instruments (Detail) - USD ($)
$ in Thousands

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Oct. 31, 2010

Assets held in funded deferred compensation plan

^[1]

$ 5,359

$ 5,029

Investments in auction rate securities

^[2]

12,994

17,780

Interest rate swaps

^[3]

Total carrying amounts of Financial Assets

18,357

22,809

Cash and cash equivalents

32,639

^[4]

43,459

^[4]

$ 26,467

$ 39,446

Insurance deposits

^[5]

28,466

31,720

Total Financial Assets

79,462

97,988

Interest rate swap

^[3]

154

214

Contingent consideration liability

^[6]

1,642

Total carrying amounts of Financial Liabilities

1,796

214

Line of credit

^[7]

314,870

215,000

Total Financial Liabilities

316,666

215,214

Fair Value Measurements, Recurring Basis

Total Fair Value of Financial Assets

18,357

22,809

Total Fair Value of Other Financial Assets

79,462

97,988

Total Fair Value of Other Financial Liabilities

1,796

214

Total Fair Value of Financial Liabilities

316,666

215,214

Fair Value Measurements, Recurring Basis | Fair Value, Inputs, Level 1

Assets held in funded deferred compensation plan

^[1]

5,359

5,029

Cash and cash equivalents

^[4]

32,639

43,459

Insurance deposits

^[5]

28,466

31,720

Fair Value Measurements, Recurring Basis | Fair Value, Inputs, Level 3

Investments in auction rate securities

^[2]

12,994

17,780

Contingent consideration liability

^[6]

1,642

Fair Value Measurements, Recurring Basis | Fair Value, Inputs, Level 2

Schedule of Available-for-sale Securities [Line Items]

Interest rate swaps

^[3]

Interest rate swap

^[3]

154

214

Line of credit

^[7]

$ 314,870

$ 215,000

[1]	Represents investments held in a Rabbi Trust associated with our OneSource Deferred Compensation Plan, which we include in "Other assets" on the accompanying consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices. See Note 11, "Employee Benefit Plans," for more information.
[2]	For investments in auction rate securities, the fair values were based on discounted cash flow valuation models, primarily utilizing unobservable inputs. See Note 6, "Auction Rate Securities," for the roll-forwards of assets measured at fair value using significant unobservable Level 3 inputs and the sensitivity analysis of significant inputs.
[3]	Includes derivatives designated as hedging instruments. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. The fair value of the interest rate swap asset and liabilities were included in "Other investments and long-term receivables" and "Retirement plans and other," respectively, on the accompanying consolidated balance sheets. See Note 10, "Line of Credit," for more information.
[4]	Cash and cash equivalents are stated at nominal value, which equals fair value.
[5]	Represents restricted insurance deposits that are used to collateralize our self-insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits relate to the OneSource Services Inc. ("OneSource") acquisition.
[6]	Our contingent consideration liability was incurred in connection with the acquisition of BEST. The contingent consideration liability is measured at fair value and is included in "Retirement plans and other" on the accompanying consolidated balance sheet. The fair value is based on a pre-defined forecasted adjusted income from operations for BEST using a probability weighted income approach and discounted using a proxy of our fixed borrowing rate. See Note 4, "Acquisitions," for further information.
[7]	Represents outstanding borrowings under our $650.0 million five-year syndicated line of credit. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit approximates the fair value. See Note 10, "Line of Credit," for more information.

Fair Value of Financial Instruments (Parenthetical) (Detail) $ in Millions	Nov. 30, 2010 USD ($)
Financial Instruments [Line Items]
Syndicated line of credit, maximum capacity	$ 650.0

Auction Rate Securities - Additional Information (Detail) $ in Millions	12 Months Ended
	Oct. 31, 2013 USD ($) Entity	Oct. 31, 2012 USD ($) Entity	Oct. 31, 2011 USD ($)
Schedule of Available-for-sale Securities [Line Items]
Number of different issuers the Company held investments in for auction rate securities \| Entity	3	4
Investments in auction rate securities, amortized cost basis	$ 13.0	$ 18.0
Auction rate securities, redeemed	5.0
Investments in auction rate securities, original principal amount	15.0	20.0
Gain or loss recognized upon redemption	$ 0.0
Interest rate revising interval	30 days
Auction rate securities, earliest maturity period	2033
Auction rate securities, latest maturity period	2050
Unrealized losses recorded in accumulated other comprehensive loss, before tax	$ 0.0	0.2
Unrealized losses recorded in accumulated other comprehensive loss, net of taxes		0.1
Auction rate securities
Schedule of Available-for-sale Securities [Line Items]
Auction rate security, at fair value, that was not in unrealized loss position		10.0
Auction rate securities, continuous unrealized loss position, less than twelve months, fair value		7.8
Other-than-temporary credit loss recognized in earnings	0.0	0.3	$ 0.0
Auction rate securities \| Retained Earnings
Schedule of Available-for-sale Securities [Line Items]
Total amount of other-than-temporary impairment (OTTI) credit loss recognized	$ 2.0	$ 2.0

Significant Assumptions Used to Determine Fair Value of Auction Rate Securities (Detail) - yr	Oct. 31, 2013	Oct. 31, 2012
Schedule of Available-for-sale Securities [Line Items]
Yields	2.15%	2.15%
Libor plus stated yield	2.00%	2.00%
Minimum
Schedule of Available-for-sale Securities [Line Items]
Libor plus the stated discount rate	0.33%	1.37%
Average expected lives	4	4
Maximum
Schedule of Available-for-sale Securities [Line Items]
Libor plus the stated discount rate	3.01%	6.86%
Libor plus stated yield		3.50%
Average expected lives	10	10

Changes in Cost Basis and Fair Value of Auction Rate Securities (Detail) - USD ($)
$ in Thousands

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Balance at beginning of year

^[1]

$ 17,780

Unrealized gains recorded in AOCL

(214)

$ (2,110)

$ (499)

Redemption of security by issuer

(5,000)

Balance at ending of year

^[1]

12,994

17,780

Auction rate securities

Schedule of Available-for-sale Securities [Line Items]

Other-than-temporary credit loss recognized in earnings

(300)

Cost Basis | Auction rate securities

Schedule of Available-for-sale Securities [Line Items]

Balance at beginning of year

17,994

18,307

Unrealized gains recorded in AOCL

Redemption of security by issuer

(5,000)

Other-than-temporary credit loss recognized in earnings

(313)

Balance at ending of year

12,994

17,994

18,307

Fair Value, Inputs, Level 3 | Auction rate securities

Schedule of Available-for-sale Securities [Line Items]

Balance at beginning of year

17,780

15,670

Unrealized gains recorded in AOCL

214

2,110

Redemption of security by issuer

(5,000)

Other-than-temporary credit loss recognized in earnings

Balance at ending of year

$ 12,994

$ 17,780

$ 15,670

[1]

For investments in auction rate securities, the fair values were based on discounted cash flow valuation models, primarily utilizing unobservable inputs. See Note 6, "Auction Rate Securities," for the roll-forwards of assets measured at fair value using significant unobservable Level 3 inputs and the sensitivity analysis of significant inputs.

Property, Plant and Equipment (Detail) - USD ($) $ in Thousands	Oct. 31, 2013	Oct. 31, 2012
Property, Plant and Equipment [Line Items]
Computer equipment and software	$ 83,853	$ 73,309
Machinery and other equipment	60,949	49,236
Leasehold improvements	23,244	20,266
Buildings	11,697	12,046
Furniture and fixtures	9,844	8,355
Transportation equipment	13,639	2,907
Land	1,507	1,561
Property, Plant and Equipment, Gross, Total	204,733	167,680
Less: Accumulated depreciation	127,492	107,771
Total	$ 77,241	$ 59,909

Property, Plant and Equipment - Additional Information (Detail) - USD ($) $ in Millions	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Property, Plant and Equipment [Line Items]
Depreciation expense	$ 31.8	$ 29.4	$ 29.4

Changes in Carrying Amounts of Goodwill by Segment (Detail) - USD ($)
$ in Thousands

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

$ 751,610

$ 750,872

^[1]

120,714

1,937

Foreign Currency Translation

(1,199)

872,396

751,610

Janitorial

469,679

469,231

Foreign Currency Translation

448

(39)

469,640

469,679

ABM Facility Services

^[2]

72,648

^[2]

72,648

Parking

69,168

69,168

Security

49,938

Building & Energy Solutions

49,938

^[2]

90,177

89,887

^[1],[2]

29,475

1,937

^[2]

(1,647)

^[2]

119,652

$ 90,177

Foreign Currency Translation

^[1]

91,239

111

Restricted insurance deposits

$ 91,350

[1]	Goodwill related to acquisitions is discussed in Note 4, "Acquisitions."
[2]	In connection with the realignment of our organizational structure during 2013, we reallocated our goodwill balances related to the previous Facility Solutions segment to the Facility Services and Building & Energy Solutions segments using the relative fair value approach as of the date of realignment, November 1, 2012.

Other Intangible Assets, Net (Detail) - USD ($) $ in Thousands	Oct. 31, 2013	Oct. 31, 2012
Acquired Indefinite-lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 259,862	$ 203,623
Accumulated Amortization	(115,461)	(94,485)
Total	144,401	109,138
Customer contracts and relationships
Acquired Indefinite-lived Intangible Assets [Line Items]
Gross Carrying Amount	253,810	200,377
Accumulated Amortization	(112,095)	(92,605)
Total	141,715	107,772
Trademarks and trade names
Acquired Indefinite-lived Intangible Assets [Line Items]
Gross Carrying Amount	4,220	1,500
Accumulated Amortization	(2,204)	(678)
Total	2,016	822
Contract rights and other
Acquired Indefinite-lived Intangible Assets [Line Items]
Gross Carrying Amount	1,832	1,746
Accumulated Amortization	(1,162)	(1,202)
Total	$ 670	$ 544

Estimated Annual Amortization Expense (Detail) $ in Thousands	Oct. 31, 2013 USD ($)
Amortization Expense [Line Items]
Estimated Amortization Expense 2014	$ 26,781
Estimated Amortization Expense 2015	22,590
Estimated Amortization Expense 2016	19,739
Estimated Amortization Expense 2017	17,096
Estimated Amortization Expense 2018	14,480
Total Estimated Amortization Expense	$ 100,686

Insurance - Additional Information (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Schedule of Other Liabilities [Line Items]
Self insurance retention amount per-claim	$ 1,000
Commercial insurance policies coverage	200,000
Insurance claim reserves	358,000	$ 343,800
Insurance recoverables	68,700	64,500
Self-insurance reserve adjustments	3,909	1,688	$ (11,950)
Corporate segment
Schedule of Other Liabilities [Line Items]
Self-insurance reserve adjustments	10,600	7,300	$ 2,100
Minimum
Schedule of Other Liabilities [Line Items]
Insurance deductibles per occurrence	1,000
Maximum
Schedule of Other Liabilities [Line Items]
Insurance deductibles per occurrence	5,000
Medical and Dental Self Insurance Program
Schedule of Other Liabilities [Line Items]
Insurance claim reserves	7,000	$ 13,000
Medical and Dental Self Insurance Program \| Maximum
Schedule of Other Liabilities [Line Items]
Self insurance retention amount per-claim	400
OneSource Services Inc
Schedule of Other Liabilities [Line Items]
Commercial insurance policies coverage	$ 75,000

Standby Letters of Credit, Surety Bonds and Restricted Insurance Deposits Outstanding to Collateralize Self-Insurance Obligations (Detail) - USD ($)
$ in Thousands

Oct. 31, 2013

Oct. 31, 2012

Letters Of Credit [Line Items]

Surety bonds

$ 332,500

^[1]

(28,466)

$ (31,720)

Self Insurance Programs

Letters Of Credit [Line Items]

Standby letters of credit

97,650

104,968

Surety bonds

40,538

34,933

Restricted insurance deposits

28,466

31,720

Total

$ 166,654

$ 171,621

[1]	Represents restricted insurance deposits that are used to collateralize our self-insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits relate to the OneSource Services Inc. ("OneSource") acquisition.

Line of Credit - Additional Information (Detail) $ in Millions	1 Months Ended	12 Months Ended
	Nov. 30, 2010 USD ($)	Oct. 31, 2013 USD ($)	Oct. 31, 2011	Oct. 31, 2012 USD ($)
Line of Credit Facility [Line Items]
Terminated existing line of credit borrowing capacity	$ 450.0
Line of credit, maximum borrowing capacity	650.0
Syndicated line of credit, optional maximum capacity at any time prior to the expiration (subject to receipt of commitments for the increased amount from existing and new lenders)	850.0
Description of covenants under the Facility		The Credit Agreement contains certain leverage and liquidity covenants that require us to maintain a maximum leverage ratio of 3.25 to 1.0 at the end of each fiscal quarter, a minimum fixed charge coverage ratio of 1.50 to 1.0 at any time, and a consolidated net worth in an amount not less than the sum of (i) $570.0 million, (ii) 50% of our consolidated net income (with no deduction for net loss), and (iii) 100% of our aggregate increases in stockholder’s equity, beginning on November 30, 2010, each as further described in the Credit Agreement, as amended. We were in compliance with all covenants as of October 31, 2013.
Covenants maximum leverage ratio		3.25
Minimum fixed charge coverage ratio		1.50
Consolidated net worth		$ 570.0
Consolidated net income earned		50.00%
Aggregate increases in stockholders' equity		100.00%
Line of credit, amount outstanding		$ 314.9		$ 215.0
Standby letters of credit under the credit facility		100.6		105.0
Line of credit, borrowing capacity currently available		234.5		330.0
Standby Letters of Credit
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing capacity	300.0	300.0
Swing Line Loan
Line of Credit Facility [Line Items]
Line of credit, maximum borrowing capacity	$ 50.0
Unrealized Loss On Derivatives
Line of Credit Facility [Line Items]
Unrealized net losses related to the interest rate swap contract		$ 0.1
Second Amendment
Line of Credit Facility [Line Items]
Syndicated line of credit facility, expiration date			Sep. 08, 2016
Line of credit, interest rate terms	Borrowings under the Facility bear interest at a rate equal to an applicable margin plus, at our option, either a (i) eurodollar rate (generally LIBOR) or (ii) base rate determined by reference to the highest of (1) the federal funds rate plus 0.50%, (2) the prime rate announced by Bank of America, N.A. from time to time, and (3) the eurodollar rate plus 1.00%. The applicable margin is a percentage per annum varying from zero to 0.75% for base rate loans and 1.00% to 1.75% for eurodollar loans, based upon our leverage ratio. We also pay a commitment fee, based on the leverage ratio, payable quarterly in arrears, ranging from 0.225% to 0.300% on the average daily unused portion of the Facility. For purposes of this calculation, irrevocable standby letters of credit, issued primarily in conjunction with our self-insurance program, and cash borrowings are included as outstanding under the Facility.
Second Amendment \| Minimum
Line of Credit Facility [Line Items]
Percentage of commitment fee on the unused portion of the Facility	0.225%
Second Amendment \| Maximum
Line of Credit Facility [Line Items]
Percentage of commitment fee on the unused portion of the Facility	0.30%
Second Amendment \| Federal Funds Rate
Line of Credit Facility [Line Items]
Variable rate	0.50%
Second Amendment \| One Month Eurodollar Rate
Line of Credit Facility [Line Items]
Variable rate	1.00%
Second Amendment \| Base Rate \| Minimum
Line of Credit Facility [Line Items]
Variable rate	0.00%
Second Amendment \| Base Rate \| Maximum
Line of Credit Facility [Line Items]
Variable rate	0.75%
Second Amendment \| Eurodollar \| Minimum
Line of Credit Facility [Line Items]
Variable rate	1.00%
Second Amendment \| Eurodollar \| Maximum
Line of Credit Facility [Line Items]
Variable rate	1.75%
Forward starting swaps
Line of Credit Facility [Line Items]
Derivative, effective date		Feb. 24, 2011
Description of derivative agreement		We entered into a three-year forward starting interest rate swap agreement with an effective start date of February 24, 2011 and an underlying notional amount of $25.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at a rate of 0.89%. This interest rate swap will mature on February 24, 2014 and is structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility.
Notional amount		$ 25.0
Derivative, fixed interest rate		0.89%
Derivative, maturity date		Feb. 24, 2014
Derivative agreement date		Oct. 19, 2010
Interest rate swap agreement period		3 years
Interest Rate Swap Agreements
Line of Credit Facility [Line Items]
Description of derivative agreement		During the year ended October 31, 2013, we entered into a series of interest rate swap agreements with effective start dates of March 18, 2013 and April 11, 2013 totaling an underlying aggregate notional amount of $155.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at rates ranging from 0.44% to 0.47%. These interest rate swaps will mature between March 18, 2016 and April 11, 2016 and are structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility.
Notional amount		$ 155.0
Interest Rate Swap Agreements \| Minimum
Line of Credit Facility [Line Items]
Derivative, effective date		Mar. 18, 2013
Derivative, fixed interest rate		0.44%
Derivative, maturity date		Mar. 18, 2016
Interest Rate Swap Agreements \| Maximum
Line of Credit Facility [Line Items]
Derivative, effective date		Apr. 11, 2013
Derivative, fixed interest rate		0.47%
Derivative, maturity date		Apr. 11, 2016
Interest Rate Swap
Line of Credit Facility [Line Items]
Fair value of interest rate swaps, liabilities		$ 0.2		0.2
Effective portion of cash flow hedges included in accumulated other comprehensive loss, before tax		0.1		0.2
Effective portion of cash flow hedges included in accumulated other comprehensive loss, net of tax		$ 0.1		$ 0.1

Interest Rate Swap Contracts on Financial Statements (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012
Interest Rate Swap
Other than Temporary Impairment, Credit Losses Recognized in Earnings [Line Items]
Amount of gain (loss) recognized in AOCL on derivative	$ 381	$ 125
Interest Expense
Other than Temporary Impairment, Credit Losses Recognized in Earnings [Line Items]
Amount of loss reclassified from AOCL into income	$ 445	$ 164

Employee Benefit Plans - Additional Information (Detail)	1 Months Ended	12 Months Ended
	Dec. 31, 2008	Oct. 31, 2013 USD ($) CompensationPlan	Oct. 31, 2012 USD ($)	Oct. 31, 2011 USD ($)
Compensation Plan [Line Items]
Net actuarial losses		$ 100,000
Defined benefit plan expected rate of return on plan assets, description		We have analyzed the expected rates of return on assets and determined that an estimated long-term rate of return of 6.0% is reasonable based on (1) the current and expected asset allocations; (2) the plan's historical investment performance; and (3) best estimates for future investment performance.
Defined benefit plan expected rate of return on plan assets		6.00%
Expected contributions for the next fiscal year		$ 900,000
Rabbi Trust
Compensation Plan [Line Items]
Fair value of the assets held in the Rabbi Trust		$ 5,400,000	$ 5,000,000
OneSource Services Inc \| Cash
Compensation Plan [Line Items]
Investments of plan assets		25.00%
Minimum
Compensation Plan [Line Items]
Green Zone Multiemployer Plan Funded Percentage		80.00%	80.00%
Maximum
Compensation Plan [Line Items]
Red Zone Multiemployer Plans Funded Percentage		65.00%	65.00%
Yellow Zone Multiemployer Plans Funded Percentage		80.00%	80.00%
Defined Contribution Pension Plan 401k
Compensation Plan [Line Items]
Contributions paid for plans		$ 8,000,000	$ 7,900,000	$ 8,300,000
Number of 401(k) savings plans \| CompensationPlan		6
Defined Benefit Pension and Other Postretirement Plans
Compensation Plan [Line Items]
Contributions paid for plans		$ 204,700,000	$ 193,100,000	$ 177,000,000
Equity Securities
Compensation Plan [Line Items]
Investments of plan assets		40.00%
Equity Securities \| OneSource Services Inc
Compensation Plan [Line Items]
Investments of plan assets		48.00%
Debt Securities
Compensation Plan [Line Items]
Investments of plan assets		27.00%
Debt Securities \| OneSource Services Inc
Compensation Plan [Line Items]
Investments of plan assets		27.00%
Employee Deferred Compensation Plan
Compensation Plan [Line Items]
Minimum required annual base salary to qualify under employee deferred compensation plan		$ 140,000
Average rate of interest earned		3.08%	3.01%	3.25%
Employee Deferred Compensation Plan \| Minimum
Compensation Plan [Line Items]
Percentage of deferred pre-tax compensation		1.00%
Employee Deferred Compensation Plan \| Maximum
Compensation Plan [Line Items]
Percentage of deferred pre-tax compensation		50.00%
Director Deferred Compensation Plan
Compensation Plan [Line Items]
Average rate of interest earned		3.08%	3.01%	3.25%
Director Deferred Compensation Plan, interest rate terms		If the prime rate exceeds 6%, the interest rate is equal to 6% plus one half of the excess over 6%. Interest earned under both deferred compensation plans is capped at 120% of the long-term applicable federal rate as discussed in the plans.
Deferred Compensation Plan \| OneSource Services Inc
Compensation Plan [Line Items]
Company contributions to participant deferred compensation	50.00%
Participant's compensation for the contribution allocation period	5.00%
Aggregate expense recognized under deferred compensation plans		$ 400,000	$ 400,000	$ 400,000
Total long-term liability of all deferred compensation plans		$ 17,000,000	$ 16,400,000
Supplemental Executive Retirement Plan
Compensation Plan [Line Items]
Number of years that the retirement benefit plan provide a monthly payment		10 years
Death Benefit Plan
Compensation Plan [Line Items]
Death benefit that the employee entitled to prior to retirement		$ 150,000
Death benefit plan coverage percentage		50.00%

Significant Components of Benefit Obligation and Net Obligation Recognized in Financial Statements (Detail) - USD ($)
$ in Thousands

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Defined Benefit Plans

Change in benefit obligation

Benefit obligation at beginning of year

$ 12,714

$ 12,075

Service cost

$ 46

Interest cost

399

495

569

Actuarial losses (gains)

181

1,233

Benefit obligation at end of year

^[1]

(1,056)

(1,137)

12,238

12,714

12,075

Fair value of plan assets at beginning of year

^[1]

6,654

5,917

Actual return on plan assets

^[1]

758

384

Employer contributions

^[1]

1,316

1,490

Fair value of plan assets at end of year

^[1]

(1,056)

(1,137)

^[1]

7,672

6,654

5,917

Unfunded status at end of year

(4,566)

(6,060)

Current liabilities

(791)

(1,288)

Non-current liabilities

(3,775)

(4,772)

Net obligation

(4,566)

(6,060)

Defined Benefit Plans | Retained Earnings

(4,566)

(6,060)

Defined Benefit Plans | Accumulated Other Comprehensive Income (Loss)

(1,385)

(2,535)

Postretirement Benefit Plans

(3,181)

(3,525)

Change in benefit obligation

Benefit obligation at beginning of year

5,836

5,595

Service cost

Interest cost

203

246

256

Actuarial losses (gains)

(508)

322

Benefit obligation at end of year

^[1]

(129)

(339)

5,415

5,836

$ 5,595

Employer contributions

^[1]

129

339

Unfunded status at end of year

^[1]

(129)

(339)

(5,415)

(5,836)

Current liabilities

(435)

(250)

Non-current liabilities

(4,980)

(5,586)

Net obligation

(5,415)

(5,836)

Postretirement Benefit Plans | Retained Earnings

(5,415)

(5,836)

Postretirement Benefit Plans | Accumulated Other Comprehensive Income (Loss)

(5,350)

(5,232)

Assumptions to measure net periodic benefit cost

$ (65)

$ (604)

[1]	Amounts relate to the OneSource Pension Plan, which is the only defined benefit pension plan funded by us.

Components of Net Periodic Benefit Cost of Defined Benefit Plans and Postretirement Benefit Plans (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Defined Benefit Plans
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Service cost		$ 48	$ 46
Interest	$ 399	495	569
Expected return on assets	(410)	(486)	(373)
Amortization of actuarial loss	134	97	114
Settlement loss recognized	43	107	126
Net expense	166	261	482
Postretirement Benefit Plans
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Service cost	13	12	13
Interest	203	246	256
Amortization of actuarial loss	4
Settlement loss recognized	27
Net expense	$ 247	$ 258	$ 269

Weighted Average Assumptions Used To Determine Benefit Obligations And Net Periodic Benefit Cost (Detail)

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Defined Benefit Plans

Rate of return on plan assets

^[1],[2]

3.50%

^[1],[3]

6.00%

8.00%

Assumptions used to determine benefit obligations

Defined Benefit Plans | Minimum

^[1],[2]

3.50%

Assumptions to measure net periodic benefit cost

Assumptions used to determine benefit obligations

^[1]

2.84%

4.12%

4.50%

Defined Benefit Plans | Maximum

^[2]

3.58%

2.84%

4.12%

Assumptions to measure net periodic benefit cost

Assumptions used to determine benefit obligations

^[1]

3.50%

4.51%

4.98%

Postretirement Benefit Plans

^[2]

4.28%

3.50%

4.51%

Assumptions to measure net periodic benefit cost

Assumptions used to determine benefit obligations

^[1],[2]

3.50%

Postretirement Benefit Plans | Minimum

^[1],[2]

3.50%

Assumptions to measure net periodic benefit cost

Assumptions used to determine benefit obligations

^[1]

3.15%

4.04%

4.31%

Postretirement Benefit Plans | Maximum

^[2]

4.13%

3.15%

4.04%

Assumptions to measure net periodic benefit cost

Assumptions used to determine benefit obligations

^[1]

3.58%

4.56%

5.02%

^[2]

4.43%

3.58%

4.56%

[1]	Determined as of beginning of year
[2]	Determined as of end of year
[3]	Relates to the OneSource Pension Plan

Summary of Assumed Health Care Cost Trend Rates Relating to OneSource PRM Plan (Detail) - Postretirement Benefit Plans - OneSource Services Inc	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Health Care Cost Trend Rates Assumptions [Line Items]
Health care trend rate assumed for next year	7.40%	7.60%	7.80%
Rate to which the cost trend is assumed to decline (ultimate trend rate)	4.50%	4.50%	4.50%
Year the rate reaches the ultimate trend rate	2029	2029	2029

Expected Future Benefit Payments (Detail) $ in Thousands	Oct. 31, 2013 USD ($)
Defined Benefit Plans
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
2014	$ 1,386
2015	988
2016	787
2017	770
2018	788
2019 through 2023	4,079
Postretirement Benefit Plans
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
2014	435
2015	248
2016	265
2017	282
2018	297
2019 through 2023	$ 1,696

Target Allocation Ranges And Asset Allocations (Detail)	12 Months Ended
Target Allocation Ranges And Asset Allocations (Detail)	Oct. 31, 2013
Equity Securities
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Target Allocation Equity, minimum	43.00%
Target Allocation Equity, maximum	63.00%
Target Allocation Equity	40.00%
Debt Securities
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Target Allocation Equity, minimum	27.00%
Target Allocation Equity, maximum	47.00%
Target Allocation Equity	27.00%
International Equity
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Target Allocation Equity, minimum	0.00%
Target Allocation Equity, maximum	20.00%
Target Allocation Equity	8.00%
Cash
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Target Allocation Equity	25.00%

Assets Associated with OneSource Pension Plan Measured at Fair Value (Detail) - Fair Value, Inputs, Level 1 - USD ($) $ in Thousands	Oct. 31, 2013	Oct. 31, 2012
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	$ 7,672	$ 6,654
Cash and Cash Equivalents
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	1,909	1,716
Equity Securities \| Large-Cap Growth
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	1,534	1,260
Equity Securities \| Large-Cap Value
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	803	727
Equity Securities \| Small/Mid-Cap Growth
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	495	334
Equity Securities \| Small/Mid-Cap Value
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	184	163
Equity Securities \| International Equity
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	631	558
Equity Securities \| Us Blended Equity
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	23	53
Debt Securities \| Us Blended Equity
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	119	16
Debt Securities \| Long-Term Bond
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	750	777
Debt Securities \| Intermediate Bond
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	660	503
Debt Securities \| Short-Term Bond
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	552	541
Other securities
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Fair Value Of Plan Assets	$ 12	$ 6

Multiemployer Defined Benefit Pension Plans (Detail) - USD ($)
$ in Thousands

12 Months Ended

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

Building Service 32BJ Pension Fund

$ 59,741

$ 59,554

$ 57,880

13-1879376 / 001

Red

Jun. 30, 2014

Jun. 30, 2013

Implemented

Expiration Dates of Collective Bargaining Agreements, First

Yes

Apr. 20, 2014

Expiration Dates of Collective Bargaining Agreements, Last

Dec. 31, 2015

Central pension fund of the IUOE & Participating employers

$ 13,755

$ 14,636

13,840

36-6052390 /001

Green

Jan. 31, 2012

Jan. 31, 2013

^[1]

Expiration Dates of Collective Bargaining Agreements, First

^[1]

Jan. 31, 2014

Expiration Dates of Collective Bargaining Agreements, Last

Dec. 31, 2016

Local 25 SEIU & Participating Employers Pension Trust

$ 9,663

$ 9,176

8,339

36-6486542 / 001

Green

Sep. 30, 2012

Sep. 30, 2011

^[1]

Expiration Dates of Collective Bargaining Agreements

^[1]

Apr. 05, 2015

S.E.I.U National Industry Pension Fund

$ 7,398

$ 7,453

7,059

52-6148540 / 001

Red

Dec. 31, 2012

Dec. 31, 2011

Implemented

Expiration Dates of Collective Bargaining Agreements, First

Yes

Dec. 31, 2014

Expiration Dates of Collective Bargaining Agreements, Last

Jun. 30, 2016

IUOE Stationary Engineers Local 39 Pension Fund

$ 5,343

$ 4,275

3,943

94-6118939 / 001

Green

Dec. 31, 2012

Dec. 31, 2011

^[1]

Expiration Dates of Collective Bargaining Agreements

^[1]

Aug. 31, 2017

Local Sixty Eight Engineers Union Pension Plan

$ 5,226

$ 5,342

6,972

51-0176618 / 001

Green

Jun. 30, 2012

Jun. 30, 2011

^[1]

Expiration Dates of Collective Bargaining Agreements, First

^[1]

Apr. 30, 2014

Expiration Dates of Collective Bargaining Agreements, Last

Apr. 30, 2016

Service Employees International Union Local 32BJ, District 36 Building Operators Pension Trust Fund

$ 3,249

$ 3,426

3,435

23-6546776 / 001

Yellow

Dec. 31, 2013

Dec. 31, 2012

Implemented

Expiration Dates of Collective Bargaining Agreements

^[1]

Oct. 15, 2015

IUOE Local 30 Pension Fund

$ 1,989

$ 2,175

2,414

51-6045848 / 001

Green

Dec. 31, 2012

Dec. 31, 2011

^[1]

Expiration Dates of Collective Bargaining Agreements, First

^[1]

Feb. 28, 2014

Expiration Dates of Collective Bargaining Agreements, Last

Apr. 30, 2016

$ 1,521

$ 1,632

1,495

Other Plans

Building Service 32BJ Pension Fund

$ 11,597

$ 11,439

$ 10,383

[1]	Not Applicable

Multiemployer Defined Benefit Pension Plans Year End for Contributions (Detail)

12 Months Ended

Oct. 31, 2013

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

6/30/2012 and 6/30/2011

Local 25 SEIU & Participating Employers Pension Trust

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

9/30/2012, 9/30/2011, and 9/30/2010

IUOE Stationary Engineers Local 39 Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012, 12/31/2011, and 12/31/2010

S.E.I.U National Industry Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012

Service Employees International Union Local 32BJ, District 36 Building Operators Pension Trust Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012, 12/31/2011, and 12/31/2010

IUOE Local 30 Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012, 12/31/2011, and 12/31/2010

Massachusetts Service Employees Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012, 12/31/2011, and 12/31/2010

^[1]

Building Service Pension Plan

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

4/30/2012, 4/30/2011, and 4/30/2010

^[1]

Local Two Hundred and Ten Pension Plan

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012

^[1]

Contract Cleaners Service Employees Pension Plan

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012, 12/31/2011, and 12/31/2010

^[1]

Local One Thousand One hundred and Two Amalgamated Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

12/31/2012 and 12/31/2011

^[1]

Teamsters Local Six Hundred And Seventeen Pension Fund

Contributions to the plan exceeded more than 5% of total contributions (as of the Plan's year end)

2/29/2012, 2/28/2011, and 2/28/2010

^[1]

[1]	These plans are not separately listed in our multiemployer table as they represent an insignificant portion of our total multiemployer pension plan contributions.

Future Minimum Lease Commitments (Detail) $ in Thousands	Oct. 31, 2013 USD ($)
Operating Leased Assets [Line Items]
2014	$ 70,268
2015	49,719
2016	32,222
2017	25,762
2018	18,917
Thereafter	32,752
Total minimum lease commitments	$ 229,640

Rental Expense for Continuing Operations (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Operating Leased Assets [Line Items]
Minimum rentals	$ 103,952	$ 101,475	$ 101,640
Contingent rentals	30,225	32,497	31,767
Total	$ 134,177	$ 133,972	$ 133,407

The increases or decreases in lease payments that result from changes occurring after the inception of the lease in the factors (other than the passage of time) on which lease payments are based, except that any escalation of minimum lease payments relating to increases in construction or acquisition cost of the leased property or for increases in some measure of cost or value during the construction or preconstruction period, are excluded from contingent rentals. Contingent rentals also may include amounts for which the triggering events have not yet occurred or the specified targets for which have not yet been achieved (such as sales based percentage rent), but which events are considered probable of occurring or which specified targets are considered probable of being achieved.

Commitments and Contingencies - Additional Information (Detail) $ in Millions	1 Months Ended					12 Months Ended
	Apr. 11, 2013 USD ($)	Jan. 14, 2013 USD ($)	Jul. 31, 2012 USD ($) Claim	May 17, 2012 USD ($)	Feb. 08, 2012 USD ($)	Oct. 31, 2013 USD ($)
Loss Contingencies [Line Items]
Surety bonds						$ 332.5
Total letters of credit						100.6
Total energy savings guarantees for certain customers						$ 31.4
Guarantee term for certain customers						Through 2027
Loss contingency amount accrued for probable losses						$ 2.2
Amount of reasonably possible losses, Minimum						1.0
Amount of reasonably possible losses, Maximum						98.1
Maximum
Loss Contingencies [Line Items]
Deductible directors' and officers' insurance						5.0
Claims Incurred After November 1, 2002 \| Maximum
Loss Contingencies [Line Items]
Deductible directors' and officers' insurance						1.0
Effective date starting after October 31, 2013
Loss Contingencies [Line Items]
Surety bonds						1.4
Augustus
Loss Contingencies [Line Items]
Loss Contingency, estimate of possible loss						$ 94.2
Damages sought amount					$ 103.1
Payment awarded to plaintiffs			$ 89.7
Number of claim suit filed \| Claim			3
Augustus \| Motion against others
Loss Contingencies [Line Items]
Damages sought amount		$ 4.5	$ 12.4
Bojorquez
Loss Contingencies [Line Items]
Payment awarded to plaintiffs	$ 2.5			$ 0.8

Preferred and Common Stock - Additional information (Detail) - USD ($) $ in Millions	1 Months Ended
	Sep. 05, 2012	Oct. 31, 2013	Oct. 31, 2012
Class of Stock [Line Items]
Preferred stock, shares authorized		500,000	500,000
Preferred stock, shares issued		0	0
Stock repurchased	$ 0.0
Maximum
Class of Stock [Line Items]
Stock repurchase program, authorized amount	$ 50.0

Summary of Total Compensation Expense and Related Income Tax Benefit in Connection with Share-Based Compensation Plans (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense before income taxes	$ 13,282	$ 10,236	$ 9,191
Income tax benefit	(5,512)	(4,247)	(3,805)
Total share-based compensation expense after income taxes	$ 7,770	$ 5,989	$ 5,386

Share-Based Compensation Plans - Additional Information (Detail) - USD ($)	1 Months Ended	12 Months Ended
	Mar. 09, 2004	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Total shares exercised for share-based compensation plans		1,031,867	967,123	570,425
Total intrinsic value of shares exercised		$ 12,900,000	$ 9,800,000	$ 6,700,000
Total fair value of shares vested		$ 8,700,000	$ 8,200,000	$ 2,400,000
Authorized for issuance		10,279,265
Shares available for award		1,745,854
Employee Stock Purchase Plan
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Authorized for issuance	3,000,000
Shares available for award		567,943
Percentage of purchase price of fair market value of the Company's common stock on the last trading day of the month	95.00%
Percentage of compensation to purchase	10.00%
Annual limit on purchase of stock	$ 25,000
Weighted average fair values of the purchase rights granted		$ 1.12	$ 1.05	$ 1.16
Shares of stock issued under the plan		186,271	200,108	165,455
Weighted average price		$ 21.34	$ 19.93	$ 22.02
Aggregate purchases		$ 4,000,000	$ 4,000,000	$ 3,600,000
Employee Stock Purchase Plan \| Minimum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period	6 months
RSUs
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		3 years
Total unrecognized compensation cost, net of estimated forfeitures		$ 18,700,000
Weighted-average vesting period		2 years 4 months 17 days
Percentage of the awards that vest on the second anniversary of the grant		50.00%
Percentage of the awards that vest on the fourth anniversary of the grant		50.00%
Aggregate intrinsic value of outstanding		$ 37,600,000
Aggregate intrinsic value of vested		$ 6,500,000
Stock options
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of the awards that vest per year		25.00%
Options expire after the date of grant		7 years
Total unrecognized compensation cost, net of estimated forfeitures		$ 4,300,000
Weighted-average vesting period		1 year 11 months 9 days
Stock options \| Minimum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		1 year
Stock options \| Maximum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		5 years
Performance Based Shares
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Total unrecognized compensation cost, net of estimated forfeitures		$ 8,400,000
Weighted-average vesting period		1 year 9 months 29 days
Aggregate intrinsic value of outstanding		$ 24,700,000
Aggregate intrinsic value of vested		$ 3,200,000
Performance Based Shares \| Minimum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of performance share award vesting based on actual performance		0.00%
Performance Based Shares \| Maximum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of performance share award vesting based on actual performance		150.00%
Age-Vested Plan
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		1 year
Age-Vested Plan \| Option Holders Reaching Their 61st Birthday
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of the awards that vest per year		50.00%
Age-Vested Plan \| Option Holders Reaching Their 64th Birthday
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of the awards that vest per year		50.00%
Time-Vested Plan
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Percentage of the awards that vest per year		20.00%
Vesting period		1 year
Options expire after the date of grant		121 months
Price-Vested Plan
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Options expire after the date of grant		10 years
Price-Vested Plan \| Minimum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		4 years
Price-Vested Plan \| Maximum
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Vesting period		8 years
Age-Vested Plan
Compensation Related Costs Share Based Payments Disclosure [Line Items]
Total unrecognized compensation cost, net of estimated forfeitures		$ 400,000
Weighted-average vesting period		9 years 22 days

Assumption Used in Option Valuation Model (Detail) - $ / shares	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected life from the date of grant	5 years 4 months 13 days	5 years 7 months 6 days	5 years 7 months 6 days
Expected stock price volatility, minimum	38.80%	41.60%	39.20%
Expected stock price volatility, maximum			40.40%
Risk-free interest rate, minimum	1.80%	0.80%	1.00%
Risk-free interest rate, maximum			2.10%
Weighted average fair value of option grants	$ 7.52	$ 5.25	$ 6.52
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected dividend yield	2.40%	3.00%	2.30%
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected dividend yield			2.60%

Stock Option Activity (Detail) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Number of Shares
Exercised	(1,031,867)	(967,123)	(570,425)
Age-Vested, Time-Vested, Price-Vested
Number of Shares
Outstanding at beginning of period	1,117,000
Exercised	(298,000)
Forfeited or expired	(34,000)
Outstanding at end of period	785,000	1,117,000
Vested and exercisable at end of period	564,000
Aggregate Intrinsic Value
Outstanding at end of period	$ 8,005
Vested and exercisable at end of period	$ 5,104
Age-Vested, Time-Vested, Price-Vested \| Minimum
Weighted-Average Exercise Price per Share
Outstanding at beginning of period	$ 13.80
Exercised	15.04
Forfeited or expired	15.94
Outstanding at end of period	13.66	$ 13.80
Vested and exercisable at end of period	$ 11.94
Weighted-Average Remaining Contractual Term (in years)
Outstanding at end of period	1 year 7 months 6 days
Vested and exercisable at end of period	1 year 7 months 6 days
Age-Vested, Time-Vested, Price-Vested \| Maximum
Weighted-Average Exercise Price per Share
Outstanding at beginning of period	$ 19.61
Exercised	18.30
Forfeited or expired	20.12
Outstanding at end of period	20.60	$ 19.61
Vested and exercisable at end of period	$ 20.60
Weighted-Average Remaining Contractual Term (in years)
Outstanding at end of period	41 years 2 months 1 day
Vested and exercisable at end of period	45 years 5 months 9 days
Stock options
Number of Shares
Outstanding at beginning of period	1,693,000
Granted	234,000
Forfeitures	(14,000)
Exercised	(351,000)
Outstanding at end of period	1,562,000	1,693,000
Vested and exercisable at end of period	565,000
Weighted-Average Exercise Price per Share
Outstanding at beginning of period	$ 20.68
Granted	25.30
Forfeitures	19.89
Exercised	19.80
Outstanding at end of period	21.57	$ 20.68
Vested and exercisable at end of period	$ 20.22
Weighted-Average Remaining Contractual Term (in years)
Outstanding at end of period	4 years 3 months 18 days
Vested and exercisable at end of period	3 years 4 months
Aggregate Intrinsic Value
Outstanding at end of period	$ 9,277
Vested and exercisable at end of period	$ 4,124

RSU Activity (Detail) - RSUs shares in Thousands	12 Months Ended
RSU Activity (Detail) - RSUs shares in Thousands	Oct. 31, 2013 $ / shares shares
Number of Shares
Outstanding at beginning of the year \| shares	1,231
Granted \| shares	478
Issued (including 90 shares withheld for income taxes) \| shares	(267)
Forfeited \| shares	(73)
Outstanding at end of period \| shares	1,369
Vested at end of period \| shares	267
Weighted-Average Grant Date Fair Value per Share
Outstanding at beginning of the year \| $ / shares	$ 19.74
Granted \| $ / shares	24.91
Issued (including 90 shares withheld for income taxes) \| $ / shares	19.14
Forfeited \| $ / shares	19.28
Outstanding at end of period \| $ / shares	21.66
Vested at end of period \| $ / shares	$ 19.14

RSU Activity (Parenthetical) (Detail) shares in Thousands	12 Months Ended
RSU Activity (Parenthetical) (Detail) shares in Thousands	Oct. 31, 2013 shares
RSUs
Reconciliation of Restricted Stock Activity [Line Items]
Issued, shares withheld for income taxes	90

Performance Share Activity (Detail) - Performance Share Program shares in Thousands	12 Months Ended
	Oct. 31, 2013 $ / shares shares
Number of Shares
Outstanding at beginning of the year \| shares	698
Granted \| shares	479
Issued (including 45 shares withheld for income taxes) \| shares	(115)
Change in units based on performance \| shares	(130)
Forfeited \| shares	(33)
Outstanding at end of period \| shares	899
Vested at end of period \| shares	115
Weighted-Average Grant Date Fair Value per Share
Outstanding at beginning of the year \| $ / shares	$ 22.99
Granted \| $ / shares	20.46
Issued (including 45 shares withheld for income taxes) \| $ / shares	18.97
Change in units based on performance \| $ / shares	22.60
Forfeited \| $ / shares	22.87
Outstanding at end of period \| $ / shares	22.31
Vested at end of period \| $ / shares	$ 18.97

Performance Share Activity (Parenthetical) (Detail) shares in Thousands	12 Months Ended
	Oct. 31, 2013 shares
Performance Share Program
Schedule Of Activity Related To Performance Share Units [Line Items]
Issued, shares withheld for income taxes	45

Components of Income Before Income Taxes and Provision for Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Current:
Federal	$ 15,331	$ 9,700	$ 5,539
State	10,960	10,459	7,147
Foreign	785		67
Deferred:
Federal	10,007	11,047	21,642
State	2,469	(1,275)	2,585
Provision for income taxes	$ 39,552	$ 29,931	$ 36,980

Difference Between U.S. Statutory Tax Rate and Effective Income Tax Rate (Detail)	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Reconciliation of Statutory Federal Tax Rate [Line Items]
Statutory rate	35.00%	35.00%	35.00%
State and local income taxes, net of federal tax benefit	6.50%	6.50%	6.30%
Federal and state tax credits	(8.60%)	(5.50%)	(5.10%)
Impact of change in state tax rate	0.50%	1.20%	(0.40%)
Tax liabilities no longer required	(1.40%)	(7.20%)	(4.00%)
Nondeductible expenses and other, net	3.20%	2.30%	3.20%
Annual tax rate	35.20%	32.30%	35.00%

Income Taxes - Additional Information (Detail) $ in Thousands	9 Months Ended	12 Months Ended
	Jul. 31, 2013 Location	Oct. 31, 2013 USD ($)	Oct. 31, 2012 USD ($)	Oct. 31, 2011 USD ($)
Income Taxes [Line Items]
Unrecognized tax benefits, related to re-measurement			$ 6,900
Federal Employment based tax credits		$ 4,100	1,900
Other, net		189	242	$ (796)
Unrecognized tax benefits		87,610	88,448	$ 95,956
Unrecognized tax benefits, if recognized		80,900
Uncertain tax positions, interest and penalties accrued		1,300	1,100
Uncertain tax positions, interest and penalties recognized and expensed		200	200
Number of states in which entity operates \| Location	50
Maximum decrease in unrecognized tax benefits that is reasonably possible		2,900
Additional
Income Taxes [Line Items]
Federal Employment based tax credits			1,900
Domestic country
Income Taxes [Line Items]
Income tax returns open for examination	October 31, 2010 through October 31, 2012
Domestic country \| Linc
Income Taxes [Line Items]
Income tax returns open for examination	December 31, 2010
Domestic country \| HHA
Income Taxes [Line Items]
Income tax returns open for examination	December 31, 2010 through October 31, 2012
Domestic country \| Air Serv
Income Taxes [Line Items]
Income tax returns open for examination	June 30, 2010 through October 31, 2012
State and Local Jurisdiction
Income Taxes [Line Items]
Operating loss carryforwards		12,400
Other, net		$ 800	500
Income tax returns open for examination	2009-2013
State and Local Jurisdiction \| Expiration Date Between 2014 and 2033 \| Minimum
Income Taxes [Line Items]
Operating losses expiration period		2014
State and Local Jurisdiction \| Expiration Date Between 2014 and 2033 \| Maximum
Income Taxes [Line Items]
Operating losses expiration period		2033
Internal Revenue Service (IRS)
Income Taxes [Line Items]
Other, net		$ (600)	$ (300)

Components of Deferred Tax Assets and Liabilities (Detail) - USD ($) $ in Thousands	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011	Oct. 31, 2010
Deferred tax assets:
Self-insurance claims (net of recoverables)	$ 114,919	$ 109,516
Deferred and other compensation	33,590	30,221
Accounts receivable allowances	3,857	3,967
Settlement liabilities	638	3,288
Other accruals	2,337	2,877
Other comprehensive income	1,394	1,862
State taxes	696	727
State net operating loss carryforwards	8,083	8,596
Tax credits	6,048	7,802
Other	1,019	3,019
Deferred Tax Assets, Gross, Total	172,581	171,875
Valuation allowance	(6,215)	(6,026)	$ (5,784)	$ (6,290)
Total deferred tax assets	166,366	165,849
Deferred tax liabilities:
Property, plant and equipment	(5,512)	(2,767)
Goodwill and other acquired intangibles	(126,877)	(101,801)
Total deferred tax liabilities	(132,389)	(104,568)
Net deferred tax assets	$ 33,977	$ 61,281

Changes to Deferred Tax Asset Valuation Allowance (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Valuation Allowance [Line Items]
Valuation allowance at the beginning of the year	$ 6,026	$ 5,784	$ 6,290
Acquisition of Linc			290
Other, net	189	242	(796)
Valuation allowance at the end of the year	$ 6,215	$ 6,026	$ 5,784

Reconciliation of Total Unrecognized Tax Benefits (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012
Income Tax Contingency [Line Items]
Beginning balance	$ 88,448	$ 95,956
Additions for tax positions related to the current year	1,635	590
Reductions for tax positions related to the current year	(589)
Additions for tax positions related to prior years	631	865
Reductions for tax positions related to prior years	(107)	(7,328)
Reductions for expiration of statute of limitations	(1,479)	(66)
Settlements	(929)	(1,569)
Ending Balance	$ 87,610	$ 88,448

Reportable Operating Segments (Detail) - USD ($)
$ in Thousands

3 Months Ended

12 Months Ended

Oct. 31, 2013

Jul. 31, 2013

Apr. 30, 2013

Jan. 31, 2013

Oct. 31, 2012

Jul. 31, 2012

Apr. 30, 2012

Jan. 31, 2012

Oct. 31, 2013

Oct. 31, 2012

Oct. 31, 2011

$ 1,236,773

$ 1,216,768

$ 1,173,617

$ 1,182,123

$ 1,090,001

$ 1,079,235

$ 1,057,244

$ 1,073,785

$ 4,809,281

$ 4,300,265

$ 4,246,842

Other-than-temporary impairment credit losses on auction rate security recognized in earnings

119,025

96,566

117,568

(313)

Income from unconsolidated affiliates, net

6,319

6,395

3,915

Interest expense

(12,892)

(9,999)

(15,805)

Income from continuing operations before income taxes

112,452

92,649

105,678

Segment, Continuing Operations

2,119,236

1,851,158

2,119,236

1,851,158

^[1]

2,119,236

1,850,759

2,119,236

1,850,759

1,859,297

Janitorial

2,465,312

2,394,344

2,380,195

Janitorial | Segment, Continuing Operations

134,600

135,967

140,621

^[1]

883,358

863,831

883,358

863,831

859,318

Facility Services

609,435

576,136

553,295

Facility Services | Segment, Continuing Operations

27,431

23,083

24,876

^[1]

211,270

214,557

211,270

214,557

205,190

Parking

609,082

615,132

615,679

Parking | Segment, Continuing Operations

27,537

26,189

24,257

^[1]

141,946

153,593

141,946

153,593

149,052

Security

381,472

365,926

350,377

Security | Segment, Continuing Operations

12,943

7,835

7,968

Building & Energy Solutions

^[1]

112,699

111,293

112,699

111,293

111,304

Adjustment for income from unconsolidated affiliates

401,536

348,279

346,086

(6,175)

(3,458)

(3,915)

Building & Energy Solutions | Segment, Continuing Operations

18,662

12,340

12,423

^[1]

296,189

232,079

296,189

232,079

246,524

341,516

Other | Segment, Continuing Operations

12,606

^[1]

236,117

Corporate

928

448

1,210

Corporate | Segment, Continuing Operations

(108,579)

(105,390)

(88,662)

^[1]

$ 237,657

$ 275,406

$ 237,657

$ 275,406

$ 287,909

[1]	Excludes assets of discontinued operations of $0.4 million and $2.2 million as of October 31, 2012 and 2011, respectively.

Reportable Operating Segments (Parenthetical) (Detail) - USD ($) $ in Millions	Oct. 31, 2012	Oct. 31, 2011
Segment Reporting Information [Line Items]
Assets of discontinued operations	$ 0.4	$ 2.2

Summary of Reportable Operating Segments (Detail) - USD ($) $ in Thousands	12 Months Ended
	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Segment Reporting Information [Line Items]
Depreciation and Amortization	$ 60,390	$ 50,897	$ 52,658
Capital Expenditures	32,593	28,052	22,124
Janitorial
Segment Reporting Information [Line Items]
Depreciation and Amortization	17,901	18,010	19,035
Capital Expenditures	14,694	12,367	10,048
Facility Services
Segment Reporting Information [Line Items]
Depreciation and Amortization	4,371	4,933	5,247
Capital Expenditures	11	23	634
Parking
Segment Reporting Information [Line Items]
Depreciation and Amortization	3,148	3,512	3,644
Capital Expenditures	2,523	2,219	2,023
Security
Segment Reporting Information [Line Items]
Depreciation and Amortization	1,036	1,218	1,441
Capital Expenditures	173	203	141
Building & Energy Solutions
Segment Reporting Information [Line Items]
Depreciation and Amortization	11,341	8,798	9,967
Capital Expenditures	1,226	828	646
Other
Segment Reporting Information [Line Items]
Depreciation and Amortization	11,588
Capital Expenditures	2,402
Corporate
Segment Reporting Information [Line Items]
Depreciation and Amortization	11,005	14,426	13,324
Capital Expenditures	$ 11,564	$ 12,412	$ 8,632

Summary of Revenues by Geographic Region (Detail) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Oct. 31, 2013	Jul. 31, 2013	Apr. 30, 2013	Jan. 31, 2013	Oct. 31, 2012	Jul. 31, 2012	Apr. 30, 2012	Jan. 31, 2012	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Geographic Information [Line Items]
Revenues	$ 1,236,773	$ 1,216,768	$ 1,173,617	$ 1,182,123	$ 1,090,001	$ 1,079,235	$ 1,057,244	$ 1,073,785	$ 4,809,281	$ 4,300,265	$ 4,246,842
Domestic country
Geographic Information [Line Items]
Revenues									4,710,821	4,253,793	4,198,937
All other countries
Geographic Information [Line Items]
Revenues									$ 98,460	$ 46,472	$ 47,905

Subsequent Events - Additional Information (Detail) - Subsequent Event - Third Amendment $ in Millions	1 Months Ended
	Dec. 11, 2013 USD ($)
Subsequent Event [Line Items]
Syndicated line of credit, minimum capacity	$ 650.0
Syndicated line of credit, increased capacity	$ 800.0
Syndicated line of credit facility, expiration date	Dec. 11, 2018
Decrease in percentage of commitment fee on the unused portion of the Facility	0.025%

Selected Quarterly Financial Data (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended								12 Months Ended
	Oct. 31, 2013	Jul. 31, 2013	Apr. 30, 2013	Jan. 31, 2013	Oct. 31, 2012	Jul. 31, 2012	Apr. 30, 2012	Jan. 31, 2012	Oct. 31, 2013	Oct. 31, 2012	Oct. 31, 2011
Quarterly Financial Information [Line Items]
Revenues	$ 1,236,773	$ 1,216,768	$ 1,173,617	$ 1,182,123	$ 1,090,001	$ 1,079,235	$ 1,057,244	$ 1,073,785	$ 4,809,281	$ 4,300,265	$ 4,246,842
Gross profit	135,202	121,002	125,404	114,244	121,585	107,607	109,328	107,365
Net income	$ 24,168	$ 16,076	$ 19,274	$ 13,382	$ 27,663	$ 12,577	$ 11,712	$ 10,630	$ 72,900	$ 62,582	$ 68,504
Net income per common share-Basic	$ 0.44	$ 0.29	$ 0.35	$ 0.25	$ 0.50	$ 0.23	$ 0.22	$ 0.20	$ 1.33	$ 1.16	$ 1.29
Net income per common share-Diluted	$ 0.43	$ 0.29	$ 0.35	$ 0.24	$ 0.50	$ 0.23	$ 0.21	$ 0.20	$ 1.30	$ 1.14	$ 1.27

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Net Income
-URI http://asc.fasb.org/extlink&oid=6518256

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=31042434&loc=d3e3602-108585

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.19)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.18)
-URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.22)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Other Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6519514

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=28358780&loc=d3e565-108580

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 03
-Paragraph 19
-Article 5

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 20
-Article 9